Panasonic SC-PT956 manual Troubleshooting guide

Page 34

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, refer to “Customer Services Directory” on page 42 if you reside in the U.S.A., or refer to “Product information” on page 40 if you reside in Canada.

Power

No power.

Insert the AC supply cord securely.

The unit is automatically switched

The Sleep timer was working and had reached the set time limit.

to standby mode.

 

 

 

11

14

Troubleshooting guide

RQTX0105

34

Unit displays

The display is dark.

Select “BRIGHT” in “FL DIMMER” in the “OTHERS” menu.

24

 

 

 

“NOPLAY”

You inserted a disc the unit cannot play; insert one it can.

32

 

You inserted a blank disc.

 

You inserted a disc that has not been finalized.

 

 

 

“NODISC”

You have not inserted a disc; insert one.

 

You have not inserted the disc correctly; insert it correctly.

16

 

 

 

“F61”

Check and correct the speaker cable connections.

9

 

If this does not fix the problem, consult the dealer.

 

 

 

 

“F76”

There is a power supply problem. Consult the dealer.

 

 

 

“DVD U11”

Disc may be dirty. Wipe it clean.

33

 

 

 

“ERROR”

Incorrect operation performed. Read the instructions and try again.

 

 

 

“DVD H∑∑

Trouble may have occurred. The numbers following “H” and “F” depend on the status of the unit.

“DVD F∑∑∑

Turn the unit off and then back on. Alternatively, turn the unit off, disconnect the AC supply cord,

 

stands for a number.

and then reconnect it.

 

 

If the service numbers fail to clear, note the service number and contact a qualified service person.

 

 

 

[W1] ” is flashing.

There is no link between the main unit and the wireless system. Check that the wireless system is

11, 14

 

plugged into the AC outlet and is turned on.

 

 

Ensure that the digital transmitter is fully inserted into the slot of the main unit.

11

 

 

 

“U70

The HDMI connection acts unusually.

 

stands for a number.

– The connected equipment is not HDMI-compatible.

The actual number following “U70”

– Please use HDMI cables that have the HDMI logo (as shown on the cover).

will depend on the state of the main

– The HDMI cable is too long.

unit.

– The HDMI cable is damaged.

 

 

 

“REMOTE 1” or “REMOTE 2”

Match the modes on the main unit and remote control. Depending on the number being displayed

14

 

(“1” or “2”), press and hold [OK] and the corresponding numbered button ([1] or [2]) for at least 2

 

 

seconds.

 

 

 

 

“LOADING”

The iPod is not ready. Wait for this display to disappear.

 

Disconnect the iPod, and then reconnect it firmly.

30

 

 

 

General operation

No response when any buttons are

This unit cannot play discs other than the ones listed in these operating instructions.

32

pressed.

The unit may not be operating properly due to lightning, static electricity or some other external

 

factor. Turn the unit off and then back on. Alternatively, turn the unit off, disconnect the AC supply

 

 

cord, and then reconnect it.

 

 

Condensation has formed. Wait 1 to 2 hours for it to evaporate.

 

 

 

No response when remote control

Check that the batteries are installed correctly.

11

buttons are pressed.

The batteries are depleted. Replace them with new ones.

11

 

Aim the remote control at the remote control signal sensor and operate.

15

 

 

 

Other products respond to the

Change the remote control operating mode.

14

remote control.

 

 

 

 

 

Cannot play DVDs.

CD Mode is on. Press and hold [—CD MODE] to turn CD Mode off.

18

 

 

 

No picture or sound.

Check the video or speaker connection.

8, 9

 

Check the power or input setting of the connected equipment and the main unit.

 

Check that the disc has something recorded on it.

 

 

 

You have forgotten your ratings

While stopped and “DVD/CD” is the source, press and hold [] (Stop) on the main unit and [S10]

password.

on the remote control until “INITIALIZED” disappears from the TV. Turn the unit off and on again.

 

Reset all the settings to Factory

All settings will return to the default values.

 

Preset.

(This does not work during program and random modes, or when setup menu or START menu is

 

 

displayed.)

 

 

 

 

The VIERA Link “HDAVI Control”

Depending on the condition of this unit or the connected equipment, it may be necessary to repeat

26

function does not respond.

the same operation so that the function can work correctly.

 

 

 

 

The setting you made in “TV

The settings for “TV ASPECT”§1 and “LANGUAGE”§2 will automatically follow to the settings of the

ASPECT” (23, “VIDEO” menu) or

TV. Select using TV settings.

 

“LANGUAGE” (24, “DISPLAY”

§1 When using VIERA Link “HDAVI Control” with “HDAVI Control 3” compatible TV

 

menu) does not work.

§2 When using VIERA Link “HDAVI Control” with “HDAVI Control 2 (or later)” compatible TV

 

 

 

Image 34
Contents Region number ExampleFollowing Applies only in the U.S.A. and Canada FCC NoteFollowing Applies only in the U.S.A Table of Contents Base Assembling the speakersPreparation PushPT960 PT956 Front speakers Speaker assembly optionPreventing the speakers from falling Front Stands Bases Screws Speakers With cablePositioning ≥Use only supplied speakersFitting speaker stands not included Speaker installation optionsAttaching to a wall If irregular coloring occurs on your TVCable connections Audio and video connectionsViera Link Hdavi Control Other video connections for improved picture qualityTV terminal Cable required Main unit terminal Features Other audio connectionUsing an FM/AM outdoor antenna optional Radio antenna connectionsBatteries UseTV Type Performing Quick SetupTV Aspect If noise is excessive Confirming the preset channelsPresetting stations automatically Select FM or AMTV operations Set the Sleep timerControl reference guide Mute the soundControl reference guide / Utilizing the Start menu Utilizing the Start menuSelect an item Show the Start menuTurn on the unit Select DVD/CD Using the main unitBasic play Open all the disc trays Start playSTOP, Pause SkipRepeat play Playing CDs sequentially CD ModeOther playback functions Program and Random playPlaying data discs Using navigation menusSelecting the picture in Thumbnail menu Playing RAM and DVD-R/-RW DVD-VR discsMenu 1 Disc/Play Using on-screen menusMake the settings Exit Show the on-screen menuMenu 4 Hdmi Menu 2 VideoMenu 3 Audio Confirming Hdmi informationSelect the item Make the settings Exit Changing the player settingsShow the setup menu Disc menuVideo menu Audio menuHdmi menu Display menuOthers menu Selecting the delay time of the speakers Language code listAuto setup Using the Viera LinkTM Hdavi ControlTMAuto lip sync Speaker control Home theaterUsing sound effects Presetting stations manually To adjust speaker level during playEnjoying the FM/AM radio Operating other equipment Using the iPodMaking settings for digital audio input Enjoying TV audioEnjoying music Enjoying photos/videosDiscs that cannot be played Disc handling precautionsDiscs that can be played Commercial discsClean this unit with a soft, dry cloth MaintenanceTo clean discs Tips for making data discsTroubleshooting guide Troubleshooting guideEffects do not work Disc trays cannot open. Chgr ERR is displayedSound is distorted Humming is heard during playThis Disc MAY not be Played Your RegionGlossary GlossarySpecifications SpecificationsOperating temperature range Power supplyPower consumption Power consumption in standby modeProduct Service Product ServiceProduct information Listening caution User memoLimited Warranty only for U.S.A Npcparts@us.panasonic.comWarranty Service Limited Warranty only for CanadaLimited Warranty only for Canada If YOU Ship the Product to a ServicentreCorporate Management Division for the Americas AccessoriesFollowing Applies only in Canada Corporation of North America