Panasonic SC-PT956 Disc trays cannot open. Chgr ERR is displayed, Sound is distorted, No sound

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Disc trays

Disc tray(s) cannot open. “CHGR ERR” is displayed.

Press [Í] to release the jammed tray(s) as the unit will switch off. Switch it on again and the tray(s) will initialize to the previous tray(s) condition. If this still does not fix the problem, please consult the dealer.

Disc operation

It takes time before play starts.

Play may take time to begin when an MP3 track has still picture data. Even after the track starts,

[MP3]

the correct play time will not be displayed. This is normal.

 

 

 

 

A menu screen appears during

This is normal for Video CDs.

skip or search. [VCD]

 

 

 

 

 

Playback control menu does not

Press [STOP] twice and then press [1 PLAY].

appear. [VCD] with playback control

 

 

 

 

 

Program and Random play do not

These functions do not work with some DVD-Videos.

work. [DVD-V]

 

 

 

 

 

No subtitles.

Display the subtitles. (“SUBTITLE” in Menu 1)

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Point B is automatically set.

The end of an item becomes point B when it is reached.

 

 

 

The Setup menu cannot be

Select “DVD/CD” as the source.

accessed.

Cancel Program and Random play.

18

 

 

 

Sound

Sound is distorted.

Noise may occur when playing WMA.

 

When using the HDMI output, audio may not be output from other terminals.

 

 

 

Effects do not work.

Some audio effects do not work or have less effect with some discs.

 

 

 

Humming is heard during play.

An AC supply cord or fluorescent light is near the main unit or wireless system. Keep other

 

appliances and cables away from the main unit and wireless system.

 

 

 

 

No sound.

There may be a slight pause in sound when you change the play speed.

 

Audio may not be heard when more than 4 devices are connected with HDMI cables. Reduce the

 

number of connected devices.

 

 

When using the HDMI connection, ensure that “AUDIO OUT” in the “HDMI” menu is set to “ON”.

24

 

 

 

No sound from the TV.

Confirm the audio connection. Press [N, O SELECT] to select the corresponding source.

8, 30

 

 

 

No surround sound.

Press [ÎPLII] to turn on Dolby Pro Logic II or turn on Surround Enhancer.

28

 

 

 

Picture

The picture on the TV is not

Ensure that the unit is connected directly to the TV, and is not connected through a video cassette

8

displayed correctly or disappears.

recorder.

 

 

Mobile telephone chargers can cause some disturbance.

 

If you are using an indoor TV antenna, change to an outdoor antenna.

 

The TV antenna wire is too close to the unit. Move it away from the unit.

 

Picture may not be seen when more than 4 devices are connected with HDMI cables. Reduce the

 

number of connected devices.

 

 

When using the COMPONENT VIDEO OUT terminal, ensure that progressive output is not

23

 

selected when the connected TV is not progressive compatible. Press and hold [CANCEL] until

 

 

“PRG” disappears from the main unit display and the picture is displayed correctly.

 

 

When using the HDMI AV OUT terminal, ensure that video output unacceptable with the connected

21

 

TV is not selected. Press and hold [CANCEL] until the picture is displayed correctly. (The output

 

 

will return to “480p”.)

 

 

Video images converted to 1920k1080 resolution may look different from the true, native 1080p

 

full-HD sources. This is not malfunction of the main unit.

 

 

 

 

Picture size does not fit the

Change “TV ASPECT” in the “VIDEO” menu.

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screen.

Use the TV to change the aspect.

 

Change the zoom setting. (“ZOOM” in Menu 2)

21

 

 

 

Menu is not displayed correctly.

Restore the zoom ratio to “NORMAL”. (“ZOOM” in Menu 2)

21

 

 

 

Auto zoom function does not work

Turn off TV’s zoom function.

well.

Zoom function may not work well, especially in dark scenes and may not work depending on the

 

type of disc.

 

 

 

 

Troubleshooting guide

(Continued on next page)

RQTX0105

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Contents Example Region numberFollowing Applies only in the U.S.A FCC NoteFollowing Applies only in the U.S.A. and Canada Table of Contents Push Assembling the speakersPreparation BaseFront Stands Bases Screws Speakers With cable Speaker assembly optionPreventing the speakers from falling PT960 PT956 Front speakers≥Use only supplied speakers PositioningIf irregular coloring occurs on your TV Speaker installation optionsAttaching to a wall Fitting speaker stands not includedOther video connections for improved picture quality Audio and video connectionsViera Link Hdavi Control Cable connectionsOther audio connection TV terminal Cable required Main unit terminal FeaturesRadio antenna connections Using an FM/AM outdoor antenna optionalUse BatteriesTV Aspect Performing Quick SetupTV Type Select FM or AM Confirming the preset channelsPresetting stations automatically If noise is excessiveMute the sound Set the Sleep timerControl reference guide TV operationsShow the Start menu Utilizing the Start menuSelect an item Control reference guide / Utilizing the Start menuOpen all the disc trays Start play Using the main unitBasic play Turn on the unit Select DVD/CDSkip STOP, PauseProgram and Random play Playing CDs sequentially CD ModeOther playback functions Repeat playPlaying RAM and DVD-R/-RW DVD-VR discs Using navigation menusSelecting the picture in Thumbnail menu Playing data discsShow the on-screen menu Using on-screen menusMake the settings Exit Menu 1 Disc/PlayConfirming Hdmi information Menu 2 VideoMenu 3 Audio Menu 4 HdmiDisc menu Changing the player settingsShow the setup menu Select the item Make the settings ExitAudio menu Video menuOthers menu Display menuHdmi menu Language code list Selecting the delay time of the speakersAuto lip sync Using the Viera LinkTM Hdavi ControlTMAuto setup Home theater Speaker controlUsing sound effects Enjoying the FM/AM radio To adjust speaker level during playPresetting stations manually Enjoying TV audio Using the iPodMaking settings for digital audio input Operating other equipmentEnjoying photos/videos Enjoying musicCommercial discs Disc handling precautionsDiscs that can be played Discs that cannot be playedTips for making data discs MaintenanceTo clean discs Clean this unit with a soft, dry clothTroubleshooting guide Troubleshooting guideHumming is heard during play Disc trays cannot open. Chgr ERR is displayedSound is distorted Effects do not workYour Region This Disc MAY not be PlayedGlossary GlossarySpecifications SpecificationsPower consumption in standby mode Power supplyPower consumption Operating temperature rangeProduct information Product ServiceProduct Service User memo Listening cautionNpcparts@us.panasonic.com Limited Warranty only for U.S.AIf YOU Ship the Product to a Servicentre Limited Warranty only for CanadaLimited Warranty only for Canada Warranty ServiceCorporation of North America AccessoriesFollowing Applies only in Canada Corporate Management Division for the Americas