Panasonic TC-L24C3 owner manual Frequently Asked Questions Support Information

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Questions

Why is there no sound coming from the TV?

Sound

Why is the sound unusual,

 

 

distorted, low volume or in

 

another language?

Why is there a clicking, ticking or buzzing sound coming from the TV unit?

What is the easiest and best way to connect a High-Definition Cable or Satellite box to the TV?

Why is there no yellow jack (video input) on the back of the TV?

Why does the CC button not display Closed Caption?

Other

Why does the screen and back

cover of the TV get warm?

 

 

Why doesn’t the Remote

 

Control work?

Why is the “ANT/Cable” option at the top of the “Input select” menu gray-out and cannot be selected?

Some menu items are grayed- out and cannot be selected. Why?

Answers

Make sure the volume is up and MUTE is off.

Confirm the TV speakers are set to ON by pressing MENU and selecting “Audio” --> “Advanced audio”. (p.32)

Check that the correct SAP (Secondary Audio Program) is selected by pressing the SAP button on the remote control. (p.15) If the TV is connected to a Panasonic Home Theater via HDMI cable, then check VIERA Link controls. (p.22)

If the TV is connected to a Home Theater via optical cable, then: Check the connection, the audio system is on, the correct input is selected.

Check “HDMI in” analog/digital audio settings. (p. 32)

Check that the correct SAP (Secondary Audio Program) is selected by pressing the SAP button on the remote control.

Check that all connections of external equipment connected to the TV are secure.

When using Cable or Satellite box, check the device’s audio settings. (example: try changing the box’s Audio Range to ‘narrow’)

When TV power is turned on or shut off there are electrical components that make a click sound. This is normal operation. Changes in the temperature and humidity of the room may cause thermal expansion and contraction that can produce sounds. This is not a sign of faulty operation or a malfunction.

Use an HDMI cable. It carries both digital video and audio signal in HD. HDMI cable is the only cable needed to connect an HD device to the TV.

The Video input is shared with the Component input. Just connect the yellow plug into the green jack. Be sure to connect the red and white audio plugs into the appropriate red and white audio inputs. (p. 10)

When viewing TV via an HDMI connected device, such as a Cable or Satellite box, CC must be enabled at the device. Closed Caption is available only at supported TV programming.

The main unit radiates heat and some of the parts may become hot. This is normal operation and does not affect the performance of the set.

Ensure good ventilation.

Do not block the ventilation holes of the TV and do not place the TV on top of other equipment.

Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ & -).

To operate other devices, such as changing channels when using Cable or Satellite boxes or operating non-Panasonic Blu-ray players, use the remote supplied with the device.

During “First time setup”, step 3, you indicated that the “Antenna/Cable in” connector is “not used” (p.13). This is the proper setting if the TV is connected to a Cable or Satellite box via any of the other inputs. To re-activate the “ANT/ Cable” input, press MENU, select SETUP and then redo the First time setup, selecting Cable or Antenna in step 3.

Depending on certain modes or the selected input, some options are not available. For example, Zoom adjustments are only available when the FORMAT is changed to zoom mode.

Frequently Asked Questions Support Information

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Contents Viera English EspañolInches measured diagonally 24,0 pulgadas medidas diagonalmenteDVD Player SD memory card CamcorderPersonal computer Cable boxContents Important Safety Instructions Safety PrecautionsSecure Ventilation Times Consumerproducts@panasonic.com Responsible Party Panasonic Corporation of North AmericaContact Source VieraAccessories Accessories/Optional AccessoryAccessories Optional AccessoryDo not burn or break batteries Installing the remote’s batteriesAttaching the pedestal to TV Do not disassemble or modify the pedestalAntenna or Cable connection ConnectionsConnections Connection PanelsFor HDMI-ARC Audio Return Channel connection, see p AV cable connectionAudio connection PC / Computer connection VGAControls TV controls/indicatorsRemote control Identifying ControlsSelect your language First Time SetupTurn the TV On with the Power button Configure your viewing modeSelect the connected Antenna in terminal Auto channel setup ANT/Cable setupStarted First Time Setup Complete the Auto program setupComplete the First time setup Adjust the Clock Set clockGive names to the TV’s inputs Label inputs Watching TV Turn power onSelect a channel number Display the SUB Menu Change aspect ratio and Zoom the pictureCall up a favorite channel Watching TV Password setting/enteringSwitches input mode Entering charactersDisplay Viera Tools Select the item Using Viera ToolsSet each item From external devices Display the Input select menu Select the input modeLabel each input Select Input labels in Setup PC adjustments pView Insert the SD cardDisplay Viera Image Viewer Select the data to be viewedSort Photo settingsEquipment only Viera LinkTM Hdavi ControlTMVersion Hdmi cableViera Link Connections with Viera Link function Viera LinkTM Hdavi ControlTMAdvanced Press to go back to the previous screen Display the menu Select Viera Link settings in SetupViera Link settings and Available features Select Viera LinkEnergy saving mode Automatic Input SwitchingPower on link Power off linkPress to go back to the previous ScreenSet Viera Link menu and Available featuresDisplay the Viera Link menu SelectSpeaker control Viera Link control only with the TV’s remote controlBack to TV ANT/Cable setup and operation Editing and Setting ChannelsDisplay the menu Select Setup Select ANT/Cable setupSignal meter Check signal strength Setting ChannelsManual program Set manually Select the menu How to Use Menu FunctionsAdjust or select a menu item Display the menuHow to Use Menu Functions Audio settings Adjust Audio quality Password Settings Items Item Description Mode OffChannel Mode Program ModeSetup Other function settings Support Information Ratings List for parental control How to Use Menu FunctionsSize To reset the aspect ratio OK Aspect RatioTechnical Information Aspect Ratio FormatInformation Support Digital Audio OUT terminal Hdmi connectionClosed Caption CC Technical Information Support Information Input signal that can be displayedPC Input Terminals Connection Cabinet Care and Cleaning Power cord plug Display panelSpecifications Questions Answers Change settings of Closed Caption CC. pEnsure all connections are correct and secure Questions Frequently Asked Questions Support InformationIndex Carry-In Limited Warranty CoverageOn-Site or Carry-in Service Limited Warranty Limits And ExclusionsAccessory Purchases United States and Puerto Rico Customer Services Directory United States and Puerto RicoPanasonic Product Limited Warranty Limited Warranty for CanadaBack View Top View Side Panel Front View Side ViewAnotación del cliente Customer’s RecordAmbler Drive