Panasonic DVD-LV65 warranty Troubleshooting Guide, Problem Solution, LCD, then turn the unit off

Troubleshooting Guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www. panasonic.com). In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized Servicentre closest to you.

Reference pages are shown as black circled numbers :.

	Problem	Solution
	No power.	Check connections to the AC adaptor or battery pack. :
		You cannot turn on the unit with the remote control if the unit is
		powered by the battery pack.
	Unit turns off	The unit turns off after it has been stopped for about 15 minutes
	automatically.	(5 minutes when the unit is powered by the battery pack) to conserve
	Unit doesn’t work	power. Turn the unit on again.
	when powered by
	battery.	The unit and battery pack have protection circuitry that activate if they
		become too hot or too cold. They will not work if this occurs. Use the
		unit and battery pack between 5 oC (41 oF) and 35 oC (95 oF).
	Cannot charge or the	The battery pack can only be recharged when the unit is off.
	[CHG] indicator fails to
	light.	The charging time increases if the battery pack is warm and charging
		may not be possible under some circumstances. Wait for it to cool.
		Check connection to the AC adaptor. :
	No response when	Some discs prohibit certain operations.
	buttons are pressed.
		If there is no response at all, the unit may have been affected by
Reference	Play fails to start or
		Condensation may have formed in the unit.
		lightning or static electricity. Try turning the unit off and on again.
		Alternatively, turn the unit off, disconnect the power source (AC or
		battery pack) reconnect the power and turn the unit on again.
	stops soon after	Wait 1 or 2 hours for it to clear.
	starting.
		This unit cannot play discs other than those specified. 8
		Clean the disc. 9
		Ensure the disc is inserted correctly. =
		Check that the DVD-RAM has something recorded on it.
RQT6536

Problem	Solution
No operation with	Check that the battery is inserted correctly. 9
remote control.
	Replace the battery if it is drained. 9
	Aim the remote control at the remote control signal sensor. 9
The audio soundtrack	This function is dependent on software availability.
or subtitle language
cannot be changed.	Some DVDs require you to change the languages through menus.
Subtitles not shown.	This function is dependent on software availability.
	Turn the subtitles on. G
	Subtitles may fail to appear around the A and B points in A-B repeat,
	and around the points you marked to play again.
Angles cannot be	This function is dependent on software availability.
changed.	There may be parts of multi-angle DVDs where different angles are
	not recorded.
You have forgotten	Do the following to reset the unit to its original factory settings
your ratings password.	(SD settings are unaffected). While the unit is stopped, press and
	hold [;], [:] (backward), and [1, – ON] on the main unit for
You want to reset the	about 3 seconds until the message “Initialized” disappears from
unit to the factory	the LCD, then turn the unit off.
settings.
There is a lot of noise.	Separate the unit from mobile phones.
			Reference
No sound from other	Check all connections and settings. M, P, R
No sound from the	The speaker is off if the LCD is closed or headphones are connected.
unit’s speaker.	Turn up the volume. =
speakers.
	Check input mode of the other equipment.
Distorted sound.	ADVANCED SURROUND may cause distortion with some discs.
	Turn ADVANCED SURROUND off if this occurs. H
		RQT6536

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