Panasonic TC-P50C1, TC-P42C1 quick start Screen Sound Problem, Actions

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If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Screen

Sound

Problem

“Press any button to return” moves on the screen

Some spots remain bright or dark

Chaotic image, noisy

No image can be displayed

Only spots are displayed instead of images

Neither image nor sound is produced

Black Box appears

No sound is produced

Sound is unusual

Unknown sound heard 1- Sounds from TV

cabinet

2- Whirring sound

3- Tick/Click sound

4- Buzzing sound

Actions

The function to prevent “Image retention” is activated. (Not a faulty symptom)

The screen saver is activated if the TV unit is not operated for a certain time in SD mode.

“Image retention” (p. 7)

The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

Check nearby electrical products (car, motorcycle, fluorescent lamp).

Check Picture menu (p. 26)

Check the cable connections. (p. 11-14)

Check that the correct input has been selected. (p. 24)

Check the channel settings. (p. 38)

Check the antenna cables.

Is the AC power cord plugged into the outlet?

Is the TV unit turned On?

Check Picture menu (p. 26) and volume.

Check the AV cable connections. (p. 11-14)

Check that the correct input has been selected. (p. 24)

Change settings of Closed Caption (CC). (p. 40)

Are the speakers’ cables connected correctly? (p. 43)

Is “Sound Mute” active? (p. 15)

Is the volume set to the minimum?

Is “TV speakers” set to “Off”? (p. 26)

Change “SAP” settings. (p. 19)

Check “HDMI 1 in” or “HDMI 2 in” settings. (p. 26)

Set “SAP” setting to “Stereo” or “Mono”.

Check the HDMI device connected to the unit.

Set the audio setting of the HDMI device to “Linear PCM”. If digital sound connection has a problem,

select analog sound connection.

1- Changes in the temperature and humidity of the room may cause the TV’s cabinet to expand or contract and produce metallic sounds. This is not a sign of faulty operation or a malfunction.

2- The TV may have a cooling fan that makes a soft whir. This is not a sign of faulty operation or a malfunction.

3- When the TV is powered on, an electrical component in the TV activates producing a tick/click sound. This is not a sign of faulty operation or a malfunction.

4- Electrical circuits are active while the TV set is on. This is not a sign of faulty operation or a malfunction.

Frequently Asked Questions FAQs, etc.

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Contents Viera Guía de inicio rápidoTurn your own living room into a movie theater HDMI, the Hdmi logo and HighSdhc Logo is a trademark Contents Important Safety Instructions Safety PrecautionsIf Problems Occur During Use Handling the power supply cordSet up AC Power Supply CordTransport only in upright position This Plasma TV radiates infrared raysThis may cause damage resulting in injury Typical still images Do not display a still picture for a long timeAccessories Accessories/Optional AccessoryAccessories Optional AccessoryDo not use any other TV and displays Attaching the pedestal to TVBottom view Do not disassemble or modify the pedestalAC cord connection To attach To removeRed blue green Green Basic Connection Connecting Antenna To watch TVConnecting DVD recorder VCR To record/playback DVD Recorder Receiver Connecting DVD recorder VCR and satellite receiverQuickGuideStart Basic Connection SatelliteDVD Recorder AV cable connectionsVCR AV EquipmentFront of the TV TV controls/indicatorsRemote control Identifying ControlsBe sure to select Home First Time SetupTurn the TV On with the Power button Select your languageAuto channel setup Adjust the clockPress to exit from a menu screen Set the Input labelsStart scanning the channels Confirm registered channelsTurn power on Select a channel number Watching TVTo watch TV and other functions Change aspect ratio Call up Favorite channel Favorite FeatureInformation RecallUsing Viera Tools Display Viera Tools Select the itemSelect next Select the data to be viewed Set SD card setting and select Play SD card nowViewing from an SD Card Insert the SD cardViewing SettingsSD Card PhotoTo return to TV Display the Input select menu Select the input modeWatching Videos and DVDs Input SelectDisplay menu Select Setup Select OnPress to exit from a menu screen Select the menu How to Use Menu FunctionsAdjust or select Display menuAdjustments/Configurations alternatives Setup Display Sub MenuSub Menu list No/Yes with reminder/Yes no reminder All/Favorite/Digital only/Analog onlyHdmi cable Viera LinkTM Hdavi ControlTMViera LinkTM Connections Setting of this unit after connectionSet Select Viera Link settingsSelect settings Select Viera LinkTransmittable data Recorder Home Player For RecorderTheater Speaker control Viera Link control only with the TV’s remote controlDisplay Viera Link menu SelectSelect Speaker output Select Home theater or TV Available TV’s remote control buttonsDisplay menu Select Lock Input your 4-digit passwordSelect the Lock mode LockProgram lock Change passwordChannel lock Game lockSet manually Editing and Setting ChannelsSelect ANT/Cable setup Check signal strengthEdit Select a scanning mode pSelect Edit Select the item to be editedClosed Caption Display menu Select Closed CaptionDisplay Closed Caption Devices Input LabelsSelect Connected devices Select Input labelsSet the timer Using TimerDisplay menu Select Timer Select the timer to setThrough speakers DVD Player/Set DVD Player or Set Top Box Recommended AV ConnectionsTo watch camcorder images To the TV To watch DVDsAge-based Possible Content Description Group Ratings List for LockSelections Technical Information Closed Caption CCAspect Ratio Format Data format for SD Card browsing MessageSD Card warning messages Meaning Digital Audio OUT terminals Picture modeViera LinkTM Hdavi ControlTM Hdmi connectionScrolling bar Input signals that can be displayedSize Side barsCabinet Care and CleaningFirst, unplug the Power cord plug from the wall outlet Display panelIntermittent sound FAQActions Screen Sound ProblemSpecifications One Panasonic Way Secaucus, New Jersey Limited Warranty CoverageOn-Site or Carry-in Service Limited Warranty Limits And ExclusionsAccessory Purchases United States and Puerto Rico Customer Services Directory United States and Puerto RicoPanasonic Product Limited Warranty Limited Warranty for CanadaPage Page Page Page Anotación del cliente Customer’s Record
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