Panasonic TH-L42E30S, TQB4GC0625 FAQs, Problem Actions, Screen, Sound, Frequently Asked Questions

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.

White spots or shadow images (noise)

•Check the position, direction, and connection of the aerial.

•Keep the space between the TV and RF cable.

Unable to receive TV signals

•Check the RF cable connection. Refer to “Special notices for receiving digital terrestrial services” (p. 8).

•If you use an RF selector, confirm that the correct TV signal is selected.

Neither image nor sound is produced

•Is the TV in “AV mode”?

•Is the mains lead plugged into the socket outlet?

•Is the TV turned On?

•Check the Picture Menu (p. 28 - 29) and volume.

•Check all required cables and connections are firmly in place.

An error message appears

•Follow the message’s instructions.

•If the problem persists, contact your local Panasonic dealer.

The LCD panel moves slightly when it is pushed with a finger Clattered sound might be heard

•There are some looseness around the panel to prevent the damage to the panel.

The panel might move slightly when it is pushed with a finger, and clattered sound might be heard. This is not a malfunction.

There may be red spots, blue spots, green spots and black spots on the screen

•This is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision technology giving you fine picture details. Occasionally, a few non-active pixels may appear on the screen as a fixed point of red, green, blue or black. Please note this does not affect the performance of your LCD, and it is not a quality problem.

	Problem	Actions
	Chaotic image, noisy	•Change the setting of [P-NR] in the Picture Menu (to remove noise).
		(p. 28)
		•Check nearby electrical products (car, motorcycle, fluorescent lamp).
Screen	No image can be	•Is [Colour] or [Contrast] in the Picture Menu set to the minimum?
	displayed	(p. 28)
	image
	Blurry or distorted	•Reset channels (p. 36 - 37)
	(no sound or low
	volume)
	Unusual image is	•Turn the TV Off with Mains power On / Off switch, then turn it On
	displayed	again.
Sound	No sound is produced	•Is “Sound Mute” active? (p. 11)
		•Is the volume set to the minimum?
	Sound level is low or	•Sound signal reception may be deteriorated.
	sound is distorted	•Set [MPX] in the Sound Menu to [Mono] (p. 30)

Frequently Asked Questions

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