Panasonic TH-P42U30Q, TH-P50U30T FAQs, Problem Actions, Frequently Asked Questions, Screen Sound

Page 69

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.

White spots or shadow images (noise)

•Check the position, direction, and connection of the aerial.

Neither image nor sound is produced

•Is the TV in “AV mode”?

•Is the mains lead plugged into the socket outlet?

•Is the TV turned On?

•Check the Picture Menu (p. 22 - 23) and volume.

•Check all required cables and connections are firmly in place.

An error message appears

•Follow the message’s instructions.

•If the problem persists, contact your local Panasonic dealer.

“VIERA Link” function does not work and an error message appears

•Confirm the connection. (p. 51)

•Turn the connected equipment on and then switch the TV on. (p. 52)

Permanently lit spots on screen

•Due to production process involved in this technology this may result in some pixels which are permanently lit or unlit. This is not a malfunction.

Contrast is reduced

•Contrast is lowered in the following conditions without any user operation for a few minutes:

•no signal in AV mode

•selected locked programme

•selected invalid programme

•displayed menu

•Thumbnail or still picture in SD Card mode

Frequently Asked Questions

Screen

Sound

 

Problem

 

Actions

 

Chaotic image, noisy

•Change the setting of [P-NR] in the Picture Menu (to remove noise).

 

 

(p. 22)

 

 

 

•Check nearby electrical products (car, motorcycle, fluorescent lamp).

 

No image can be

•Is [Colour] or [Contrast] in the Picture Menu set to the minimum?

 

displayed

(p. 22)

 

 

Blurry or distorted

 

 

 

image

•Reset channels

(p. 29)

 

(no sound or low

 

volume)

 

 

 

Unusual image is

•Turn the TV Off with Mains power On / Off switch, then turn it On

 

displayed

again.

 

 

[Shop] appears on

•[Shop] was selected in [Auto Tuning] (p. 12)

 

screen at switch on

Reset settings in [Shipping Condition] (p. 32), then select [Home] in

 

[Auto Tuning]

(p. 12)

 

 

 

No sound is produced

•Is “Sound Mute” active? (p. 11)

 

 

•Is the volume set to the minimum?

 

Sound level is low or

•Sound signal reception may be deteriorated.

 

sound is distorted

•Set [MPX] in the Sound Menu to [Mono] (p. 25)

 

Unusual sound from

•When power is on, drive noise may be heard from inside the TV

 

the TV

(not a sign of faulty operation).

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Contents Model Number Serial Number Customer’s RecordTQB4TC0043-1 Operating InstructionsSD Card Camcorder Experience an amazing level of multimedia excitementContents Power source Safety PrecautionsHandling the mains plug and lead Do not place the TV on sloped orTransport only in upright position Auto power standby functionAllow sufficient space around the TV for radiated heat Do not block the rear air ventsStandard accessories Accessories / OptionsAccessories / Options Inserting and removing remote’s batteriesAttaching the pedestal Optional accessories Mains Lead Basic ConnectionBasic Connection Make sure thatIdentifying Controls About the Operation Guide On Screen DisplaysIdentifying Controls Remote Control Plug the TV into mains socket and switch On Auto TuningSet up the wireless LAN connection Select your languageWireless LAN connection setup is completed Setup the wireless LAN connectionWatching TV Off TimerHold Watching TVDisplay Information banner Display the selectable settings for the current programmeLast view WatchingChange OSD language Change aspect ratioViewing Teletext Switch to TeletextSelect Reveal hidden dataView in multi window Watch TV while waiting for updateStore frequently viewed pages View subWatching External Inputs Select the input mode connected to the equipmentExternal Inputs To return to TVDisplay icons of the feature How to Use Viera ToolsSelect a feature Follow the operations of each featureAdjust or select How to Use the Menu FunctionsHow to Use the Menu Functions Display the menuViewing Mode Adjustments / Configurations alternativesEco Mode Contrast BrightnessResolution White Cutoff Reset to Defaults Gamma CurveDVI Input Setting Scrolling Bar Reset to DefaultsVolume Control VAO Headphone VolumeMode BassWall Speaker Distance toSpdif Selection HDMI1 / 2 / 3 InputSetup Pos Input ResolutionClock Phase Off TimerPower on Link Banner Display TimeoutPower off Link Standby Power SaveTuning and Editing Channels Tuning and Editing ChannelsPreparations For details pChannel position Select a channel and reveal / hideChannel name Select a channel positionChild Lock PreparationsChild Lock Input Labels Select an input terminal and setInput Labels Shipping Condition Restore Settings Shipping Condition Reset settingsReset settings Check the message and resetUsing Media Player Using Media PlayerSelect the content Switch to Media Player Select the icon you want to accessInsert the SD Card or USB Flash Memory Starting Media PlayerError display Photo modeFolder view Sort by DateDisplay the option menu 2 Select Slideshow Settings Photo SetupAdjustments / Configurations alternatives Video mode Change the contentsDisplay the option menu Select Video Setup Video SetupConfirm or change the current status During playbackDisplay the menu Select Sound Audio output SettingsMusic Setup Music modeInternet contents Using Network ServicesNetwork connections Wireless LAN connectionExample InternetNetwork settings for the LAN Cable connection Network SetupFailed SucceededUpdate TV’s software Network settings for the Wireless LAN connectionSelect Access Point Settings MAC AddressSelect one of the media servers you want to access Display icons of the feature Select Media ServerUsing Dlna features ServicesFor photo file For video fileFor music file Photo Setup for photo contents Audio output settings for video contentsVideo Setup for video contents Accessing the Internet contents Display icons of the feature Select the iconViera Link Functions Summary of featuresViera Link Hdavi Control ConnectionPower on link Features available Channel downloadPower off link PreparationsPause Live TV Access and pause the live TV programmeSelect the equipment you want to access Access and operate the menu of the equipmentDisplay Viera Link Menu Select Viera Link Control Operate the connected equipmentSpeaker Selection Speaker control Access and control the speaker volumeHome Cinema Display Viera Link MenuExternal Equipment Types of connectable equipment to each terminalExternal Equipment Hdmi equipment To play backTo watch DVDs To listen with Home TheatreUSB devices HeadphonesCamcorder / Hdmi equipment Camcorder / Game equipmentTechnical Information Channel AllocationTechnical Information Stereo / Bilingual Sound Selection Audio SignalType Broadcast Bilingual or Dual MonoHdmi connection Applicable Hdmi featuresDVI connection PC connectionSignal name Input signal that can be displayedSignal name Horizontal frequency kHz Vertical frequency Hz PC from D-sub 15PMessage Meaning / Action Media PlayerVideo codec VideoMusic Codec RestrictionsDivX Subtitle text file of DivXTo show DivX VOD registration code USB connection Maintenance MaintenanceFirst, remove the mains plug from the socket outlet Display panel, Cabinet, PedestalProblem Actions FAQsFrequently Asked Questions Screen SoundNetwork Other Specifications SpecificationsPower Source Power Rating
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