Panasonic TH-P50X30Q, TQB4TC0027-1, TH-P50X30V, TH-P50X30T, TH-P42X30V warranty FAQs, Problem Actions

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FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.

White spots or shadow images (noise)

•Check the position, direction, and connection of the aerial.

Neither image nor sound is produced

•Is the TV in “AV mode”?

•Is the mains lead plugged into the socket outlet?

•Is the TV turned On?

•Check the Picture Menu (p. 22 - 23) and volume.

•Check all required cables and connections are firmly in place.

An error message appears

•Follow the message’s instructions.

•If the problem persists, contact your local Panasonic dealer.

“VIERA Link” function does not work and an error message appears

•Confirm the connection. (p. 51)

•Turn the connected equipment on and then switch the TV on. (p. 52)

Permanently lit spots on screen

•Due to production process involved in this technology this may result in some pixels which are permanently lit or unlit. This is not a malfunction.

Contrast is reduced

•Contrast is lowered in the following conditions without any user operation for a few minutes:

•no signal in AV mode

•selected locked channel

•selected invalid channel

•displayed menu

•Thumbnail or still picture

Frequently Asked Questions

Screen

Sound

	Problem		Actions
	Chaotic image, noisy	•Change the setting of [P-NR] in the Picture Menu (to remove noise).

		(p. 22)
		•Check nearby electrical products (car, motorcycle, fluorescent lamp).
	No image can be	•Is [Colour] or [Contrast] in the Picture Menu set to the minimum?
	displayed	(p. 22)
	Blurry or distorted
	image	•Reset channels	(p. 29)
	(no sound or low	•Reset channels	(p. 29)
	volume)
	Unusual image is	•Turn the TV Off with Mains power On / Off switch, then turn it On
	displayed	again.
	[Shop] appears on	•[Shop] was selected in [Auto Tuning] (p. 12)
	screen at switch on	Reset settings in [Shipping Condition] (p. 32), then select [Home] in
	screen at switch on	[Auto Tuning]	(p. 12)
		[Auto Tuning]	(p. 12)
	No sound is produced	•Is “Sound Mute” active? (p. 11)
		•Is the volume set to the minimum?
	Sound level is low or	•Sound signal reception may be deteriorated.
	sound is distorted	•Set [MPX] in the Sound Menu to [Mono] (p. 25)
	Unusual sound from	•When power is on, drive noise may be heard from inside the TV
	the TV	(not a sign of faulty operation).

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Contents Model Number Serial Number Customer’s RecordTQB4TC0027-1 Operating InstructionsSD Card Camcorder Experience an amazing level of multimedia excitementContents Power source Safety PrecautionsHandling the mains plug and lead Do not place the TV on sloped orTransport only in upright position Auto power standby functionAllow sufficient space around the TV for radiated heat Do not block the rear air ventsAccessories / Options Standard accessoriesInserting and removing remote’s batteries Attaching the pedestal Optional accessories Mains Lead Basic ConnectionMake sure that Securely fixedAbout the Operation Guide On Screen Displays Identifying ControlsRemote Control Plug the TV into mains socket and switch On Auto TuningSet up the wireless LAN connection Select your languageWireless LAN connection setup is completed Setup the wireless LAN connectionWatching TV Off TimerHold Other useful functionsDisplay the selectable settings for the current programme Display Information bannerLast view Change OSD language Change aspect ratioViewing Teletext Switch to TeletextSelect Reveal hidden dataView in multi window Watch TV while waiting for updateStore frequently viewed pages View subWatching External Inputs Select the input mode connected to the equipmentTo return to TV 640X480 / 60HzDisplay icons of the feature How to Use Viera ToolsSelect a feature Follow the operations of each featureAdjust or select How to Use the Menu FunctionsDisplay the menu Select the itemViewing Mode Adjustments / Configurations alternativesEco Mode Contrast BrightnessDVI Input Setting White Cutoff Reset to Defaults Gamma CurveScrolling Bar Reset to Defaults Screen DisplayVolume Control VAO Headphone VolumeMode BassWall Speaker Distance toSpdif Selection HDMI1 / 2 / 3 InputSetup Pos Input ResolutionClock Phase Off TimerPower on Link Banner Display TimeoutPower off Link Standby Power SaveTuning and Editing Channels PreparationsFor details p Fine Tuning Start Auto TuningSelect a channel and reveal / hide To edit channelsChild Lock Enter the PIN number 4 digitsEnter a new PIN number twice Select an input terminal and set Input LabelsUser input Select User input Set characters one by oneShipping Condition Restore Settings Shipping Condition Reset settingsCheck the message and reset Start Shipping ConditionTo insert or remove the SD Card / USB Flash Memory Using Media PlayerSD Card To insert To removeSelect the content Switch to Media Player Select the icon you want to accessInsert the SD Card or USB Flash Memory Starting Media PlayerPhoto mode Sort by DateSort by Month Display the option menu 2 Select Slideshow Settings Photo SetupAdjustments / Configurations alternatives Video mode Change the contentsConfirm or change the current status Video SetupAudio output Settings Music Setup Music modeInternet contents Using Network ServicesNetwork connections Wireless LAN connectionExample InternetNetwork settings for the LAN Cable connection Network SetupSelect Connection Test and access to test Proxy Settings Select Proxy Settings and set the itemsProxy Enter the address Set characters one by oneUpdate TV’s software Network settings for the Wireless LAN connectionSelect the connection type and set SucceededSelect one of the media servers you want to access Display icons of the feature Select Media ServerUsing Dlna features Media server p , Network connections p , Network Setup pFor photo file For video fileFor music file Photo Setup for photo contents Audio output settings for video contentsVideo Setup for video contents Accessing the Internet contents Display icons of the feature Select the iconViera Link Functions Summary of featuresViera Link Hdavi Control ConnectionPower on link Features available Channel downloadPower off link PreparationsPause Live TV Access and pause the live TV programmeSelect the equipment you want to access Access and operate the menu of the equipmentDisplay Viera Link Menu Select Viera Link Control Operate the connected equipmentSpeaker Selection Speaker control Access and control the speaker volumeHome Cinema Set to Home Cinema or TVTypes of connectable equipment to each terminal External EquipmentTerminal EquipmentHdmi equipment To play backTo watch DVDs To listen with Home TheatreUSB devices HeadphonesCamcorder / Hdmi equipment Camcorder / Game equipmentChannel Allocation Technical InformationMode Indicator Stereo / Bilingual Sound SelectionNicam .......Used in New Zealand, Singapore, Hong Kong etc Hdmi connection Applicable Hdmi featuresDVI connection PC connectionInput signal that can be displayed PC from D-sub 15PPC from Hdmi terminal Message Meaning / Action Media PlayerVideo codec VideoMusic Codec RestrictionsDivX Subtitle text file of DivXTo show DivX VOD registration code USB connection First, remove the mains plug from the socket outlet MaintenanceDisplay panel, Cabinet, Pedestal Mains plugProblem Actions FAQsParts of the TV become To shine on the TV’s remote control signal receiverSpecifications SpecificationsThis symbol is only valid in the European Union