Panasonic TC-P54G20 Viera logo moves on the screen, No image is, Displayed on screen, Become hot

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If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Problem

“VIERA” logo moves on the screen

Actions

The function to prevent “Image retention” is activated. (Not a faulty symptom)

•The screen saver is activated if the TV unit is not operated for a certain time in SD mode.

•“Image retention”. (p. 7)

Some spots remain bright or dark

Chaotic image, noisy

Screen

No image is

 

 

displayed on screen

Only spots are displayed instead of images

Neither image nor sound is produced

Black Box appears

No sound is produced

Sound

Sound is unusual

 

Unknown sound heard 1- Sounds from TV

cabinet

2- Tick/Click sound

3- Buzzing sound

TV

Parts of the TV set

set

become hot

The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

Check nearby electrical products.

(car or motorcycle ignition systems, fluorescent lamp, etc.)

Check Picture menu. (p. 32)

Check the cable connections. (p. 11-12)

Check that the correct input has been selected. (p. 28)

Check the channel settings. (p. 46)

Check the antenna cables.

Is the AC power cord plugged into the outlet?

Is the TV unit turned On?

Check Picture menu (p. 32) and volume.

Check the AV cable connections. (p. 11-12)

Check that the correct input has been selected. (p. 28)

Change settings of Closed Caption (CC). (p. 48)

Are the speaker cables connected correctly? (p. 51)

Is “Sound Mute” active? (p. 13)

Is the volume set to the minimum?

Is “TV speakers” set to “Off”? (p. 32)

Change “SAP” settings. (p. 18)

Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings. (p. 32)

Set “SAP” setting to “Stereo” or “Mono”.

Check the HDMI device connected to the unit.

Set the Audio setting of the HDMI device to “Linear PCM”. If digital sound connection has a problem,

select analog sound connection.

1- Changes in the temperature and humidity of the room may cause the TV’s cabinet to expand or contract and produce metallic sounds. This is not a sign of faulty operation or a malfunction.

2- When the TV is powered on, an electrical component in the TV activates producing a tick/click sound. This is not a sign of faulty operation or a malfunction.

3- Electrical circuits are active while the TV set is on. This is not a sign of faulty operation or a malfunction.

Even when the temperature of parts of the front, top and rear panels has risen, these temperature rises will not pose any problems in terms of performance or quality.

Frequently Asked Questions

FAQs, etc.

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Contents Viera English EspañolCorporation and Sony Corporation USB deviceSdxc Logo is a trademark Contents Including on shelves above, etc Safety PrecautionsImportant Safety Instructions Set upTo prevent fire or electric shock AC Power Supply CordHandling the power supply cord When Moving the Plasma TVTune Into Safety SD Card photo Video game Channel number and other logos Image displayed in 43 modeDo not display a still picture for a long time Typical still imagesWall-hanging bracket Optional AccessoryBottom view AccessoriesAttaching the pedestal to TV Quick Start GuideDo not disassemble or modify the pedestal LocationAC cord connection To attachStart Connecting Antenna To watch TVBasic Connection Quick GuidePlayer AV cable connectionsAV Equipment Blu-ray Disc playerSensor within about Menu Feet 7 meters TV controls/indicatorsIdentifying Controls Front of the TV Back of the TVSelect your language First Time SetupTurn the TV On with the Power button Configure your viewing modeSelect the Input labels Label inputs Auto channel setup ANT/Cable setupError screen Configure Network settingsWireless network First time setup Adjust the Clock Set clockComplete First time setup Auto setting GuideSelect a channel number Turn power onWatching TV Favorite channel Change aspect ratio Call upOperate USB keyboard Information RecallTo change Favorite FeatureSet the Favorite Feature Use the Favorite FeatureSet each item Using Viera ToolsDisplay Viera Tools Select the item Inserting or removing an SD card/USB flash memory Basic features for Media playerAvailable contents and features Media informationPress to exit from a menu screen Set Image viewer settings Select Play image viewer nowInsert a Media SD card or USB flash memory Select the data Photos/Videos/Music/MixedMusic view Photo viewVideo view Movie options/ Music options/ Mixed media options SettingsPhoto Operate Viera Cast Other settingsSet Adjust the Picture and Audio Display the Home screen Select the item and press OKInternet connections Contact your Broadband service providerSelect wired or wireless connection Connecting to the internetInput Select Display the Input select menu Select the input modeTo return to TV Press Game to switch to the game screen Switches to input terminal that has Game labelSelect Viera Link Display the menu Select SetupSelect Viera Link settings Default is OnPicture Displaying PC Screen on TVDisplay the Input select menu Select PCDisplay the menu How to Use Menu FunctionsMenu list TimerAudio Sub menu list LockHdmi cable Viera LinkTM Hdavi ControlTMViera LinkTM Connections Setting of this unit after connectionSet Select settingsDefault Speakers One-touch theater playback Provides setting informationFor Recorder Transmittable data Recorder Home theater PlayerSpeaker control Viera Link control only with the TV’s remote controlDisplay the Viera Link menu SelectSelect Speaker output Select Home theater or TV Select the equipment you want to accessAvailable TV remote control buttons Select Stop recording, when you want to stop recordingWireless network Network SettingsSelect Network settings Select the settings and setComplete Connection test Viera Cast setting Software update Select the item and adjustIP setting DNS settings DNS settings Manual setting Display the menu Select Lock Input your 4-digit passwordSelect the Lock mode LockTo select the channel or the rating of the program to lock Select Mode and set to Custom Select a channel to lockSelect Mode and set to On To change the passwordSet manually Editing and Setting ChannelsSelect ANT/Cable setup Select the functionSelect Auto program Select a scanning mode pTo cancel the Edit Select ANTCaption Closed CaptionDisplay the menu Select Closed caption ClosedSelect the terminal and label of the external equipment Input LabelsSelect Input labels Display labels of connected devicesTurns Off automatically Display the menu Select TimerSet the Timer Timers can be setDVD Player Recommended AV Connections UsingRecommended AV Connections Selections Age-based Possible Content Description GroupRatings List for Lock Aspect Ratio Format Technical InformationClosed Caption CC 24 mm Data format for SD Card /USB flash memory browsingSD Card/USB flash memory warning messages Recommended USB device connectionsHdmi connection Picture modePro settings Viera LinkTM Hdavi ControlTMScrolling bar Digital Audio OUT terminalsSize Side barsCabinet Care and CleaningInput signal that can be displayed Display panelThis is not a malfunction Intermittent soundDisplayed on screen Viera logo moves on the screenSome spots remain bright or dark Chaotic image, noisy No image isSpecifications One Panasonic Way Secaucus, New Jersey Limited Warranty CoverageOn-Site or Carry-In Service Limited Warranty Limits And ExclusionsAccessory Purchases United States and Puerto Rico Customer Services Directory United States and Puerto RicoPanasonic Product Limited Warranty Limited Warranty for CanadaPage Page Ambler Drive Customer’s RecordAnotación del cliente
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