Panasonic TC-P42X60, TC-P50X60, TCP50X60, TCP42X60 Frequently Asked Questions FAQ, Picture

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Frequently Asked Questions (FAQ)

If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, visit the Panasonic website for further assistance. (see cover)

Picture

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Questions

How do I view the picture from devices such as a: Cable/ Satellite box, game console, Blu-ray or DVD player?

Why is there no picture or just a blue, black or snowy screen being displayed?

Why doesn’t the picture look like it is in High- Definition?

Why do black bars appear on the top and bottom and/or sides of the screen?

Why is the picture snowy when “ANT/Cable in” is selected?

Why is the picture chaotic and/or torn and/ or with a buzz in the speakers?

Why is there a black box on the screen?

Why is the screen blank and the power indicator blinking?

Answers

Press the INPUT button on the remote to select the correct input source.

Check that the device is turned on and functioning correctly.

Ensure that the power cord is plugged in and the TV is turned on (front red LED light should be on, not blinking).

Press the INPUT button on the remote to select the correct input source.

Ensure all connections are correct and secure. Especially check for Component and VIDEO connection since these terminals are shared.

When using external video source, such as a Cable/Satellite box or DVD player, ensure that the device is on and functioning correctly. Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps.

Press the INFO button on the remote to confirm the type of signal being received (p. 17). HD signal should be 720p, 1080i or 1080p.

Select a High-Definition channel from your HD source (Cable, Satellite or fiber optic service). HD channels sometimes broadcast non-HD content.

Ensure that your HD source (HD box, Blu-ray player, etc.) is connected to the TV with an HDMI or Component cable and set to output an HD video signal.

Change the format (aspect ratio) of the picture by pressing the FORMAT button on the remote control. (p. 17)

Check the aspect settings on your external video source, such as Cable/Satellite box, DVD/Blu-ray Disc player, etc. Note: Some content, such as film-based movies, are

available in extra-wide format. Top and bottom bars are unavoidable.

When using a cable service (without a box), check that all connections are secure.

When using a cable or satellite box, change the connection (wiring) to Composite, Component or HDMI. (p. 12)

If you’re using an antenna, then check that connections are secure. Change the position or direction of the antenna and check the “Signal meter”. (p. 17)

Check if electrical products such as kitchen appliances, fluorescent lights or light dimmers are nearby. They may interfere with the TV’s picture.

Try viewing a picture from another device, such as a DVD player or a game console, to narrow down the source of the problem.

Change settings of Closed Caption (CC). (p. 16)

The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutes and connecting it again. If there was a temporary power surge on the AC line, it may now be OK. If the blinking returns, call 1-877-95-VIERA (U.S.A.) or 1-866-330-0014 (Canada).

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Contents English Español Http//SCN.BYViera For assistance U.S.A./Puerto Rico, please callTypical still images Set upDo not display a still picture for a long time Contents Safety Precautions Important Safety InstructionsAC Power Supply Cord Replace the cord or contact your Authorized Service CenterTo prevent fire or electric shock Plasma TV may fall or tip overDo not twist the cord, bend it excessively, or stretch it When Moving the Plasma TVDo not use a damaged power plug or socket outlet Viera Consumerproducts@panasonic.comAccessories/Optional Accessory AccessoriesOptional Accessory Wall-hanging bracketAttaching the pedestal to TV StartedRemoving the pedestal from the TV Bottom viewPower cord connection Installing the remote’s batteriesTo attach To remove Attaching Ferrite CoreConnections Connection PanelsAntenna or Cable connection Getting started VHF/UHF AntennaAudio Return Channel Hdmi 2 terminal AV cable connectionAudio connection Front of the TV TV controls/indicatorsIdentifying Controls Remote control First Time Setup ANT/Cable setupWatching TV Channel surf mode Signal MeterSignal intensity Press Format to cycle through the aspect modes pOff/15/30/60/90 Minutes Set the Favorite channelDelete Watching content from external devices SelectEnter ExampleUsing Media player Basic features for Media playerAvailable contents and features Media informationHow to Use Menu Functions Menu structureSettings Items Item Description Reset to DefaultsAdjustments Format AdjustmentsSettings Items Item Description Mode Off Program Mode Off/OnPassword BassSettings Items Item Description ANT Cable Antenna Settings Items Item Description LanguageFrançais Timer set Sleep Timer Off/15/30/60/90 No signal for Stay onSettings Items Caption Service1-6Setting Auto Power Off Yes/NoTechnical Information Ratings List for parental controlAspect Ratio Format SizeSize Reduce noisePhoto Data format informationUSB flash memory warning messages Hdmi connection Input signal that can be displayed Digital Audio OUT terminalClosed Caption CC Side barsCare and Cleaning Power cord plugDisplay panel CabinetFrequently Asked Questions FAQ PictureWhy is the sound Volume or in anotherUnusual, distorted, low Language?Specifications 20 W 10 W + 10 W 10 % THD VHF/ UHF 2 69, Catv 1Index Limited Warranty Coverage On-Site or Carry-In ServiceLimited Warranty Limits And Exclusions Carry-InCustomer Services Directory for U.S.A. and Puerto Rico Customer Services Directory United States and Puerto RicoAccessory Purchases United States and Puerto Rico Panasonic National Parts CenterViera TV under Carry-in service Limited Warranty for CanadaViera TV 46 & over In-home service Limited Warranty for Canada Customer’s Record Anotación del cliente