Panasonic TC-P60VT60 Frequently Asked Questions FAQ, Why doesn’t the remote control work?

Page 25

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Questions

How can I confirm that my TV is working properly?

Why doesn’t the remote control work?

Why doesn’t the Touch Pad Controller work?

Why is there no picture or just a blue, black or snowy screen being displayed?

Why is the screen blank and the power indicator blinking?

Answers

The TV has a built in Self Test. On the remote control, press MENU and scroll down and select HELP to access the TV SELF TEST. Run the test and follow the on screen instructions.

Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ & -).

To operate other devices, such as changing channels when using Cable or Satellite boxes, or operating non-Panasonic Blu-ray players, use the remote supplied with the device.

Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ & -).

Check if the controller is paired with the TV. (p. 19)

Check if the pairing range is within 1.6 ft (50 cm).

Check if the Touch Pad Controller is pointed toward the TV to turn on the power.

Ensure that the power cord is plugged in and the TV is turned on (front red LED light should be on, not blinking).

Press the INPUT button on the remote to select the correct input source.

Ensure all connections are correct and secure.

When using external video source, such as a Cable/Satellite box or DVD player, ensure that the device is on and functioning correctly.

Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps.

The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutes and connecting it again. If there was a temporary power surge on the AC line it may now be OK. If the blinking returns, call 1-877-95-VIERA (U.S.A.) or 1-866-330- 0014 (Canada).

25

Image 25

Contents Televisión de alta definición de 1080p y clase 55”/60”/65” de Plasma 55”/60”/65” Class 1080p Plasma HDTVRegister online at English EspañolDo not display a still picture for a long time Set upTypical still images Contents Please read before using the unitImportant Safety Instructions Safety PrecautionsRISK OF ELECTRIC SHOCK DO NOT OPEN WARNING/CAUTION TV setHandling the power supply cord AC Power Supply CordRadio waves To prevent fire or electric shockDisassembly When Moving the Plasma TVAbout lithium battery WARNING/CAUTION 3D EyewearFCC and IC STATEMENT About built-in wireless LAN/BluetoothTUNE INTO SAFETY CEA CHILD SAFETY NOTICESAccessories Accessories/Optional AccessoriesOptional Accessories Check that all the following items have been included with your TVPage M5 × Attaching the pedestal to TVM4 × Assembly screwsRemote Control Installing the remote’s batteriesVIERA Touch Pad Controller Connection Panels ConnectionsBack of the TV Power Cord Connect after all other connections have been made Antenna or Cable connectionTo attach VHF/UHF AntennaTo use HDMI terminals BestGood To use COMPOSITE terminalsCable Binding Instructions Audio connectionIdentifying Controls TV controls/indicatorsFront of the TV Switches TV On or Off Standby Displays 3D settings Parts names and functions Pairing Touch Pad ControllerOperating Touch Pad Controller VIERA Touch Pad ControllerTurn the TV on with the POWER button First Time SetupSetup the following items Select type of Home ScreenAccess “Apps list” and select a feature Turn power onTo access each feature OperationsDisplay eHELP Using eHELP Built-in ManualSelect the desired page from the menu Jump to menu itemUsing radio waves Using PrecautionsViewing 3D images on TV LensTurn the 3D Eyewear on and put it on Simply switches 3D ⇔ 2D images Auto modeView Turn off the 3D EyewearWhy doesn’t the remote control work? Frequently Asked Questions FAQWhy doesn’t the Touch Pad Controller work? Why is the screen blank and the power indicator blinking?First, unplug the power cord plug from the wall outlet Care and CleaningPower cord plug Display panelResolution SpecificationsLens FocusFrequency Range *1, *2 BatterySecurity Standard CompliancePanasonic Television Limited Warranty Limited Warranty for U.S.A. and Puerto Rico onlyLimited Warranty Coverage On-Site or Carry-In ServiceCustomer Services Directory United States and Puerto Rico Customer Services Directory for U.S.A. and Puerto RicoAccessory Purchases United States and Puerto Rico npcparts@us.panasonic.comPANASONIC PRODUCT - LIMITED WARRANTY Limited Warranty for CanadaWARRANTY SERVICE Panasonic Canada IncPage Page o llame al or callCustomer’s Record Anotación del cliente