Panasonic TH-50VX100E, TH-65VX100E operating instructions Troubleshooting, Plasma Display panel

Page 45

Troubleshooting

Before you call for service, determine the symptoms and make a few simple checks as shown below.

 

 

Symptoms

 

Checks

 

 

Picture

 

Sound

 

 

 

 

 

 

 

 

 

Electrical Appliances

 

 

 

 

 

 

 

Interference

 

Noisy Sound

Cars / Motorcycles

 

 

 

 

 

Fluorescent light

 

 

 

 

 

 

 

 

 

 

 

Volume

 

 

 

 

 

 

 

Normal Picture

 

No Sound

(Check whether the mute function has been activated on the remote control.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Not plugged into AC outlet

 

 

No Picture

 

No Sound

Not switched on

 

 

 

Picture and Brightness/Volume setting

 

 

 

 

 

 

 

 

 

 

(Check by pressing the power switch or stand-by button on the remote control.)

 

 

 

 

 

 

 

 

 

 

If a signal with a non-applicable colour system format, or frequency is input, only

 

 

 

 

 

 

 

No Picture

 

Normal Sound

the input terminal indication is displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Colour controls set at minimum level

 

 

 

 

 

 

 

No Colour

 

Normal Sound

(see page 20-23)

 

 

 

 

 

 

 

 

 

 

 

 

No remote control operations

can be performed.

Check whether the batteries have discharged completely and, if they have not,

 

 

 

 

 

whether they were inserted properly.

 

 

 

 

 

Check whether the remote control sensor is exposed to an outdoor light or a strong

 

 

 

 

 

fluorescent light.

 

 

 

 

 

Check whether the remote control designed specifically for use with the unit is

 

 

 

 

 

being used. (The unit cannot be operated by any other remote control.)

 

A cracking sound is sometimes heard from the unit.

If there is nothing wrong with the picture or sound, this is the sound of the cabinet

 

 

 

 

 

undergoing very slight contractions in response to changes in the room temperature.

 

 

 

 

 

There are no adverse effects on the performance or other aspects.

 

The top or bottom of the picture on the screen is cut off

Adjust the position of the picture on the screen.

 

when I use the zoom function.

 

 

 

Areas at the top and bottom of the screen where the

When using a video software program (such as a cinema size program) with a

 

image is missing appear when I use the zoom function.

screen wider than one in the 16:9 mode, blank areas separate from the images are

 

 

 

 

 

formed at the top and bottom of the screen.

 

I can hear sounds coming from inside the unit.

When the power is turned on, a sound of the display panel being driven may be

 

 

 

 

 

heard: This is normal and not indicative of malfunctioning.

 

 

 

 

 

 

This Plasma Display uses special image processing. Hence a slight time lag may occur between image and audio, depending on the type of input signal. However, this is not a malfunction.

Plasma Display panel

 

Symptoms

Check

The screen darkens slightly

The screen will darken slightly when photos, still images of a computer or other pictures with minimal

when bright pictures with

movements are shown for an extended period. This is done to reduce image retention on the screen and

minimal movements are shown.

the shortening of the screen’s service life: It is normal and not indicative of malfunctioning.

It takes a while for the picture to

The unit digitally processes the various signals in order to reproduce esthetically pleasing images. As

appear.

such, it sometimes takes a few moments for the picture to appear when the power has been turned on,

 

 

 

when the input has been switched.

The edges of the images flicker.

Due to the characteristics of the system used to drive the panel, the edges may appear to flicker in the

 

 

 

fast-moving parts of the images: This is normal and not indicative of malfunctioning.

The brightness on both sides of

When viewing the side panels at the “High” or “Mid” setting, the brightness on both sides may change

images in the 4:3 mode changes.

depending on the kind of program shown: This is normal and not indicative of malfunctioning.

Some parts of the screen do not

The plasma display panel is manufactured using an extremely high level of precision technology,

light up.

however, sometimes some parts of the screen may be missing picture elements or have luminous spots.

 

 

 

This is not a malfunction.

 

 

 

Do not allow a still picture to be displayed for an extended period, as this can cause a permanent image

 

 

 

retention to remain on the Plasma Display.

 

 

 

Examples of still pictures include logos, video games, computer images, teletext and images displayed in

 

 

 

4:3 mode.

 

 

 

Note:

 

 

 

The permanent image retention on the Plasma Display resulting from fixed image use is not an operating

 

 

 

Image retention appears

defect and as such is not covered by the Warranty.

 

 

 

This product is not designed to display fixed images for extended periods of time.

Whirring sounds can be heard

The display unit is fitted with a cooling fan to dissipate heat generated during normal use. The whirring

from the display unit.

sound is caused by rotation of the fan and is not a malfunction.

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Contents Operating Instructions High Definition Custom Home Theater Plasma DisplayModel No. TH-50VX100E TH-65VX100E EnglishTable of Contents Important the Moulded Plug Important Safety NoticeSetup Safety PrecautionsDo not place any objects on top of the Plasma Display Transport only in upright positionSafety Precautions When using the Plasma DisplayIf problems occur during use Do not burn or breakup batteries Clean the power cable regularly to prevent it becoming dustyAccessories Accessories SupplyRemote Control Batteries Connections AC cord fixingCable fixing band Signal Names for Mini D-sub 15P Connector PC Input Terminals connectionConnections Command Signal names for D-sub 9P connectorSerial Terminals connection Communication parametersComponent / RGB connection Hdmi connectionConnecting the AC cord plug to the Plasma Display Power On / OffConnecting the plug to the Wall Outlet When first switching on the unitSelecting the input signal Initial selectionsSelecting the On-Screen Menu Language Basic Controls Basic Controls EXT. Scaler function Scrolling bar and Test patterns functionsAspect Controls All Aspect modeOn-Screen Menu Displays SetExit the menu Overview On-Screen Menu DisplaysPicture Mode Picture AdjustmentsDisplay the menu screen Select PictureColour Management Picture AdjustmentsAdjustment Advanced settingsBlack Extension Input levelNoise reduction Studio GainSelect Advanced OffSave profiles Picture ProfilesEdit the profile My Memory Locked profileSaving profiles Picture ProfilesExample Specifying MY Picture Loading profiles Editing profiles Deleting profiles NoteRenaming profiles Note Locking and unlocking profiles Locking profilesPicture Mode mode display Isf Mode SettingIsf Mode Off Isf Mode On Mode display when is selectedAuto Setup Adjusting Pos. /SizeDisplay the menu screen. Select Pos. /Size PosDot Clock Clock Phase Pixel Mode Adjusting Pos. /SizePixel Mode 2k1k During Component, RGB and PC input signalSDI Sound Output Sound AdjustmentDisplay the menu screen. Select Sound DetailsStart setting Display the menu screen Select SetupScreensaver For preventing image retention Select ScreensaverSide Panel Adjustment Reduces screen image retentionScreensaver For preventing image retention Specifying the scaler Select External scaler mode and setChange 1 select Reduces power consumptionSpecify the background colour Customizing the On-Screen Menu DisplayUpper left CentreComponent / RGB-in select Setup for Input SignalsYUV / RGB-in select Select Component / RGB-in select and setSignal menu XGA ModeSetup for Input Signals Setting RGB sync signal Input signal displaySync SDI ThroughOptions Adjustments Select the input mode. see Watching Videos and DVDsOperate the connected equipment, pointing Display’s remote Control at the equipmentWatching Videos and DVDs Select OSD Language Shipping conditionPress for more than 5 seconds Select YES Select YES and wait for 10 secPlasma Display panel TroubleshootingList of Aspect Modes Remote Control Operation / Code List Remote Control Operation ListRemote Control Code List VCR Remote Control Operation / Code ListApplicable Input Signals Video input Hdmi Applicable Input SignalsScreen size SpecificationsCustomer’s Record For business users in the European Union

TH-65VX100E, TH-50VX100E specifications

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