Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
| Symptoms |
| Checks | ||
Picture |
|
| Sound | ||
|
|
| |||
|
|
|
| Electrical Appliances | |
|
|
|
| Cars/Motorcycles | |
|
|
|
| Fluorescent light | |
Interference |
|
| Noisy Sound |
| |
|
|
|
| Volume | |
|
|
|
| (Check whether the mute function has been | |
|
|
|
| activated on the remote control.) | |
Normal Picture |
|
| No Sound |
| |
|
|
|
| Not plugged into AC outlet | |
|
|
|
| Not switched on | |
|
|
|
| PICTURE and BRIGHTNESS/Volume setting | |
|
|
|
| (Check by pressing the power switch or | |
No Picture |
|
| No Sound | ||
|
|
| |||
|
|
|
| If a signal with a | |
|
|
|
| format, or frequency is input, only the input | |
|
|
|
| terminal indication is displayed. | |
No Picture |
|
| Normal Sound |
| |
|
|
|
| Color controls set at minimum level. | |
|
|
|
| (see page 28, 29) | |
|
|
|
| Color system (see page 33) | |
No Color |
|
| Normal Sound |
| |
Plasma Display panel |
|
|
|
| |
Symptoms |
|
|
| Check | |
Some parts of the screen do not | The plasma display panel is manufactured using an extremely high level of precision | ||||
technology, however, sometimes some parts of the screen may be missing picture | |||||
light up. |
| ||||
| elements or have luminous spots. This is not a malfunction. | ||||
|
|
| Do not allow a still picture to be displayed for an extended period, as this can |
| cause a permanent |
| Examples of still pictures include logos, video games, computer images, teletext |
| and images displayed in 4:3 mode. |
| Note: |
The permanent | |
| is not an operating defect and as such is not covered by the Warranty. |
| This product is not designed to display fixed images for extended periods of time. |
35