Panasonic DMR-EH65 operating instructions Troubleshooting guide

Page 68

Troubleshooting guide

RQT8380

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Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

Regular disc rotating sounds.

 

Operations do not work due to a poor-quality disc. (Try again using a

Poor reception due to atmospheric conditions.

Panasonic disc.)

 

Image disturbance during search.

 

The unit freezes due to one of its safety devices being activated.

Interruptions in reception due to periodic satellite broadcasting

(Press and hold [Í/I] on the main unit for 10 seconds.)

 

breaks.

 

When the HDD has been automatically placed in the SLEEP mode

A sound is heard when the HDD goes into SLEEP mode, or

(9), or the unit is turned on or off, there may be an unexpected

operations are slow to respond in SLEEP mode.

sound. This does not indicate a problem with this unit.

 

 

 

 

 

Power

 

 

Page

 

 

 

No power.

Insert the AC mains lead securely into a known active household mains socket.

14

The unit does not turn on

 

 

 

pressing [Í DVD].

 

 

 

The unit switches to standby mode.

One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.

 

 

 

 

Displays

 

 

 

 

 

 

The display is dim.

Change “FL Display” in the Setup menu.

60

“0:00” is flashing on the unit’s

Set the clock.

 

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display.

 

 

 

 

 

 

The time recorded on the disc

Times shown may disagree with actual times.

and the available time shown do

Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the

not add up.

last recorded title is deleted. It does not increase if other titles are deleted.

The play time shown for MP3

Even if you delete recorded content from the DVD-R, DVD-R DL, +R or +R DL, there is no

does not agree with the actual

increase in disc space.

 

time.

More disc space than the actual recording time is used after recording or editing the DVD-R,

 

DVD-R DL, +R or +R DL 200 times or more.

 

While searching, the elapsed time may not display correctly.

Compared to the actual recorded

The displayed recording/play time is converted from the number of frames at 29.97 frames

time, the elapsed time displayed

(equal to 0.999 seconds) to one second. There will be a slight difference between the time

 

is less.

displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as

 

(Only when recording in NTSC)

approximately 59 minutes 56 seconds). This does not affect the recording.

 

 

 

 

“U88” is displayed and the disc

The unit is carrying out the recovery process. Do the following to eject the disc.

cannot be ejected.

1 Press [Í/I] on the main unit to switch the unit to standby.

 

 

If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 10

 

 

seconds. The unit is forcibly switched to standby.

 

 

2 While the unit is off, press and hold [] and [CH W] on the main unit at the same time for

 

 

about 5 seconds. Remove the disc.

 

TV screen and video

 

 

 

 

 

 

Television reception worsens

This can occur because the signals are being divided between the unit and other equipment.

after connecting the unit.

It can be solved by using a signal booster, available from audio-visual suppliers. If it is not

 

 

solved by using a signal booster, consult the dealer.

 

Status messages do not appear.

Select “Automatic” in “On-Screen Messages” in the Setup menu.

60

 

 

 

The grey background does not

Select “On” in “Grey Background” in the Setup menu.

60

appear.

 

 

 

Picture does not appear during

Timer recordings work regardless whether the unit is on or off. To confirm the timer recording

timer recording.

is going to work properly, turn the unit on.

 

 

 

 

The 4:3 aspect ratio picture

Use the television to change the aspect. If your television does not have that function, set

37

expands left and right.

“Progressive” in the Picture menu to “Off”.

61

 

Check the settings for “TV Aspect” in the Setup menu.

Screen size is wrong.

If you connect an HDMI cable, set “Aspect for 4:3 Video” to “16:9” in the Setup menu.

61

The recorded title is stretched

16:9 aspect programmes are recorded in 4:3 aspect in the following cases.

 

vertically.

–If you recorded to the HDD or a DVD-RAM and “Rec for High Speed Copy” was set to “On”

59

 

in the Setup menu.

 

 

 

–If you recorded or copied to a DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R,

 

 

+R DL or +RW.

 

 

 

It may be possible to adjust the display mode on the TV. Refer to your television’s operating

 

 

instructions.

 

 

 

 

 

There is a lot of after-image

Set “Playback NR” in the Picture menu to “Off”.

37

when playing video.

 

 

 

When playing DVD-Video using

Set “Progressive” in the Picture menu to “Off”. This problem is caused by the editing method

37

progressive output, one part of

or material used on DVD-Video, but should be corrected if you use interlace output.

 

the picture momentarily appears

 

 

 

to be doubled up.

 

 

 

 

 

 

There is no apparent change in

The effect is less perceivable with some types of video.

picture quality when adjusted

 

 

 

with the Picture menu in the on-

 

 

 

screen menus.

 

 

 

The images from this unit do not

Make sure that the television is connected to the VIDEO OUT terminal,

14–16

appear on the television.

S VIDEO OUT terminal, COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on

 

Picture is distorted.

this unit.

 

Make sure that the television’s input setting (e.g., AV 1) is correct.

 

Progressive output is set to on but the connected television is not progressive compatible.

 

Press and hold [] and [1] (PLAY) on the main unit at the same time for more than 5

 

 

seconds to cancel this setting. The setting will change to interlace.

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The unit’s “TV System” setting differs from the TV system used by the disc now playing. While

 

stopped, keep pressing [] and [< OPEN/CLOSE] on the main unit for 5 or more seconds.

 

 

The system switches from PAL to NTSC or vice versa.

 

When this unit is connected with an HDMI cable, use a disc that matches with this unit’s TV

 

system.

 

 

Picture may not be seen when more than 4 devices are connected with HDMI cables.

 

Reduce the number of connected devices.

 

 

 

 

 

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Contents Model No. DMR-EH65 RQT8380-LForAustraliaandN.Z ExampleIf you see this symbol How to replace the fuseBefore use ForAsiaandMiddleEastTable of contents HDD, disc and card information HDD and discs you can use for recording and playDVD Video Recording format DVD-Video format+R/+RW Video Recording format HDD, disc and card informationRecording modes and approximate recording times +R DLHDD, disc and card information Play-only discs 12 cm/8 cmDiscs that cannot be played Cards you can use on this unit Suitable SD Memory CardsStructure of folders displayed by this unit TypeImportant notes for recording Important notes for recording/HDD Hard HDD Hard disk drive handling careDisk drive handling care Disc and card handling Unit careIncluded accessories Remote control informationBatteries Use Disc and cardRemote control Control reference guideAustraliaandN.Z ForAustraliaandN.Z. Show G-CODEscreenMain unit Unit’s displayControl reference guide Opening the front panelConnecting a television Connecting a television and VCRWhen the unit is not to be used for a long time Make sure to use the pair of supplied RF coaxial cablesConnecting an amplifier with a digital input Terminal Connecting a stereo amplifierOther connections ConnectionPower on link Power off linkControl with Hdmi Hdavi Control TM Easy playbackPress 3, 4 to change the setting Press Enter when you haveFinished the settings Press 2, 1 to select the item you Want to changePress 3, 4 to select Connection and press Press 3, 4 to select Progressive and press EnterPress 3, 4 to select On and press Enter To enjoy progressive videoWhen the following indicator appears on the unit’s display Set up to match your television and remote controlTelevision operation Test by turning on the television and changing channelsRecording television programmes Press Drive Select to select the HDD or DVD drivePress W X CH to select the channel Press ¥ REC to start recordingDisc Insertion/Ejection Recording television programmesTo finalize the disc To open the tray without disc finalizationRecording settings for High Speed Copy To specify a time to stop recording- One Touch RecordingRecording television programmes Press ¥ REC on the main unit to select the recording timeFlexible Recording Press F RecPress 3, 4, 2, 1 to select Start and press Enter Playing while you are recordingTimer recording Using G-CODEsystem to make timer recordingsPress G-Code Press the numbered buttons to enter the G-CODEnumberPress PROG/CHECK Manually programming timer recordingsTimer recording To cancel recording when recording has already begun Timer recordingPress Drive Select to select the recording drive and press Press 2, 1 to select Stop Recording and press EnterAuto Renewal Recording Check, change or delete a programmeRelief Recording Playing recorded video contents/Playing play-only discs Operations during play Press Audio Manual SkipChanging audio during play Playing recorded video contents/Playing Playing DivX discs, MP3 discs and still pictures JPEG/TIFFDivX discs, MP3 discs and still pictures JPEG/TIFF Play-only discs/PlayingSelecting file type to play Playing DivX discsPress Direct Navigator Press 3, 4 to select the title and press EnterPlaying MP3 discs Press 3, 4 to select the track and press EnterStill pictures Playing DivX discs, MP3 discsPlaying still pictures Press Drive Select to select the HDD, DVD or SD drivePress 3, 4, 2, 1 to select the album and press Enter Go to stepSlide Show Setting Useful functions during still picture playStart Slide Show RotateUsing on-screen menus/Status message Using on-screen menusCommon procedures Disc menu-Setting the disc contentStatus messages Press StatusEditing titles/chapters Editing titles/chapters and playing chaptersPress 3, 4, 2, 1 to select the chapter If you select Chapter ViewChapter operations Title operationsPartial Delete Creating, editing and playing playlists Press 2, 1 to select the source title and pressCreating playlists Press ReturnEditing and playing playlists/chapters Playlist operationsAdd Chapter MovePress 3, 4 to select the operation and press Enter Editing still picturesPress B to select Picture Press 2, 1 to select number of print 0 to 9 Album and picture operationPress 2, 1 to select Delete and press Enter Delete Navigator Deleting titles or pictures during playPress Delete Available disc space after deletingDelete Navigator/Copying titles or playlists Copying titles or playlistsApproximate copying times Max. speed Press 2, 1 to select Start and press Enter CopyPress 3, 4 to select Copy and press Enter Copying using the copying list- Advanced Copy To stop copying To return to the previous screenRecording and playing while copying To edit the copying listSetting the unit to copy according to the set time Set Copy TimeCopying MPEG2 moving pictures from an SD card MPEG2VIDEO§ HDD DVD-RAMCopying using the copying list Copying still picturesRegister still pictures for copy To register individual still picturesCopying all the still pictures on a card- Copy All Pictures Press 3, 4 to select To OthersPictures and press Enter Press 3, 4 to select Copy AllCopying from a video cassette recorder Press ¥ RECDV automatic recording DV Auto Rec Manual recordingCommon procedures Setting the protectionHDD, disc and card management Providing a name for a discDeleting all the contents of a disc or card-Format Deleting all titles and playlists-Delete all titlesSelecting the background style-Top Menu Enabling discs to be played on other equipment-FinalizeCreating Top Menu-Create Top Menu HDD, disc and card managementEntering text Show Enter Name screenPress 3, 4, 2, 1 to select a character and press Enter Press SetFunctions window Child LockPress 3, 4 to select an item and press Enter Entering text/FUNCTIONS window/Child LockTabs Menus Options Changing the unit’s settingsOPEN/CLOSE Summary of settings Changing the unit’s settingsDisc PictureMpeg Changing the unit’s settingsDTS Tabs Menus Options Underlined items are the factory presets OthersPress 3, 4 to select Manual and press Enter TuningPress 3, 4 to select Tuning and press TV System Clock starts Clock SettingsPress Enter when you have finished the settings Messages On the televisionMessages On the unit’s display Frequently asked questions Set upWhat equipment is necessary to play CoverTroubleshooting guide Troubleshooting guide Troubleshooting guide Password You want to cancel the ratingsPlay Play fails to start even when Play is pressedCopying, deleting and setting To reset this unit To return all the settings otherPreset To reset the ratings levelRGB Troubleshooting guide/GlossaryGlossary Specifications HdmiSafety precautions Index Web Site http//panasonic.net RQT8380-L

DMR-EH65 specifications

The Panasonic DMR-EH65 is a versatile and robust DVD recorder that combines traditional recording functions with modern digital technology, making it a popular choice for home entertainment enthusiasts. It is particularly well-regarded for its range of features, user-friendly interface, and superior recording quality.

One of the standout features of the DMR-EH65 is its integrated hard disk drive, which offers a generous storage capacity of 250GB. This allows users to record a large quantity of their favorite TV shows, movies, and other content without the need for additional storage media. The hard drive enables flexible recording options, such as timeshift recording, which allows viewers to pause live television, making it easier to catch up on missed content.

The DMR-EH65 supports various recording formats, including DVD-RAM, DVD-R, DVD-RW, and DVD+R, ensuring compatibility with a wide range of discs. This flexibility gives users the freedom to choose the format that best meets their needs. Additionally, with its high-quality video and audio recording capabilities, the device can capture content in exceptional clarity, delivering an enjoyable viewing experience.

Another notable feature is the built-in digital tuner, which allows users to access Freeview channels without the need for an external receiver. This enhances the convenience of the device, as users can easily record their favorite shows directly from the digital broadcasting signal.

The DMR-EH65 is equipped with advanced technologies, including the VIERA Link feature, which allows seamless integration with Panasonic VIERA TVs. This technology simplifies the connectivity and control between devices, enabling users to manage their home entertainment systems with ease. Furthermore, the unit features an intuitive on-screen interface that simplifies navigation, making it easy for users of all levels to function effectively.

Additionally, the product offers multi-format playback, allowing users to enjoy a variety of content without limitations. The inclusion of features such as progressive scan and built-in upscaling ensures that DVDs are played back with remarkable quality, enhancing the overall viewing experience.

In summary, the Panasonic DMR-EH65 stands out for its excellent recording capabilities, vast storage, integrated digital tuner, and user-centric features. It is an ideal solution for those seeking a reliable and high-performing DVD recorder that meets today's entertainment demands.