Panasonic WJ-ND400 Error operations

58

Error operations

Do the following when the error log is displayed. Contact the dealer when an unlisted error occurred.

About the error operations

Error log display LCD Description of error Remedy

MAIN-d WRITE ERR

(EXTu-d WRITE ERR)

Failed to read or write data to the HDD.

The HDD may have malfunctioned.

If this error occurs frequently, contact

your dealer to have the HDD replaced.

*1

MAIN-d READ ERR

(EXTu-d READ ERR)

MAIN-d HDD SKIP

(EXTu-d HDD SKIP)

MAIN RAID5 1DOWN

(EXTu RAID5 1DOWN)

MAIN ERR

RAID5 1DOWN

(EXTu ERR

RAID5 1DOWN)

The HDD malfunctioned while in RAID

mode.

Contact your dealer. After restoring or

replacing the malfunctioning HDD,

clear the error status.

MAIN RAID5 2DOWN

(EXTu RAID5 2DOWN)

MAIN ERR

RAID5 2DOWN

(EXTu ERR

RAID5 2DOWN)

MAIN RAID6 1DOWN

(EXTu RAID6 1DOWN)

MAIN ERR

RAID6 1DOWN

(EXTu ERR

RAID6 1DOWN)

MAIN RAID6 2DOWN

(EXTu RAID6 2DOWN)

MAIN ERR

RAID6 2DOWN

(EXTu ERR

RAID6 2DOWN)

MAIN RAID6 3DOWN

(EXTu RAID6 3DOWN)

MAIN ERR

RAID6 3DOWN

(EXTu ERR

RAID6 3DOWN)

MAIN-d SMART

WARNING

(EXTu-d SMART

WARNING)

MAIN-d ERR

SMART WARNING

(EXTu-d ERR

SMART WARNING)

The HDD malfunctioned and may not

be usable.

Contact your dealer to have the HDD

replaced. *1

MAIN-d HOUR METER

WARNING

(EXTu-d HOUR METER

WARNING)

MAIN-d ERR

HDD HOUR METER

WARNING

(EXTu-d ERR

HDD HOUR METER

WARNING)

The time set on the Hour Meter has

expired. The HDD may be near the end

of its product life.

Contact your dealer to have the HDD

replaced. *1

NORMAL-HDD

CAPACITY

REMAINS **%

AREA ERR

NORMAL HDD **%

When [Disk end mode] is [Stop], HDD

is full or remaining capacity is low.

Reset or replace the HDD. *1

EVENT-HDD CAPACITY

REMAINS **%

AREA ERR

EVENT HDD **%

EVENT-HDD FULL AREA ERR

EVENT HDD FULL

COPY-HDD CAPACITY

REMAINS **%

AREA ERR

COPY HDD **%

COPY-HDD FULL AREA ERR

COPY HDD FULL

CAM cc

COMMUNICATION

ERROR

NW ERR

CAMERA cc ERROR

Communication with the network

camera is unstable or the network

camera is not connected.

Check the communication status with

the network camera.

CAM cc

COMMUNICATION

ERROR (AUDIO)

Contents

Main Recording and playing images Screen operations Managing Page Page Page Page Restrictions when operating MPEG-4 images 1. When displaying live images 2. When displaying images sequentially 3. When playing recorded images 4. When recording images About operating windows 1 2 3 4 Display and close the operating window 5 6 Names and functions of components Top page (9) (2) (3) (4) (5) [Control] button (1) [Multiscreen select] box (2) [Sequence] box (3) [El-zoom] box (4) [Cam. select] box [Cam. select] button Group title Camera title [Setup] button (1) Displays the status of live and playback images. (2) [REC] indicator (3) Display the following statuses. Status display area (1) (3) (4)(2) Playback point operation area (1) (2) (3) (7) (8) (9) (10) [HDD] tab (2) (3) (4) (5) (6) (11) (12) Page [CAM] tab (2) (1) (3) (4) (5) (6) Recording images and audio 1 2 Audio recording 3 4 Playback Playback recorded images 1 Click the [HDD] tab. 2 3 Operations during playback Function Button Operation 2 3 4 5 6 Search for and playback images Filter conditions Filter Conditions Search Rec event list display 2 Search for and playback recorded events 3 4 6 2 3 4 5 6 2 Select an area to play back 3 4 5 6 Live images 1-screen display 2 Useful functions while images are displayed Function Name Button Operation Pan & tilt operations 1 Zoom, focus, brightness operations 1 Camera control Page 2 4-screen (Multiscreen) Display switching (Sequence) 3 2 3 Page Event About Events About event action Event action include the following. Event functions 1 2 1 2 3 Operations during an event Canceling alarm action Suspend alarm action Page Preventing illegal operations Checking logs 2 Error log Access log Checking logs 2 Network log 2 Event log Copying recorded images 2 3 4 5 Page Deleting images 1 3 4 Manual deletion Downloading images 1 2 3 4 Page Page Downloading images 3 Saving images 4 5 1 Page Transmitting data Send mail Transmitting to the FTP server Periodically transmit camera images Transmit camera images when an event occurs Checking system/disk information About mail notification Alarm mail notification Warning mail notification Page Page Error log About the error log Page Page Page Page Page Error operations About the error operations Error log display LCD Description of error Remedy Error operations Parameter in the logs above Error log display LCD Description of error Remedy Parameter Description Detail Page Page Page Page Message display Problem Remedy Glossary Words used in the manual Page Page Page Page Page CAUTION CAUTION: Before attempting to connect or operate this product, please read the label on the bottom. CAUTION: Page Page Description of Functions Installation and Setup Page Page Network Security Precautions Page 11 Major Operating Controls and Their Functions (1) Error indicator [ERROR] (2) Alarm indicator [ALARM] (3) Alarm suspension indicator [ALARM SUSPEND] Page (1) USE button [USE] (2) HDD unit (3) HDD status indicator [STS] (4) HDD access indicator [A/F] Inside the Front Cover (1) (3) (4) (6) (7) (5) HDD bay slots (6) RAID mode switch [RAID] (7) Removal knob 1 Rear View (9) (10)(8)(7)(6)(5) (1)(2) (3) (1) Using the Brace 16 Outline of Functions Event Recording Area Copy Area (4) HDD Fault Tolerance System Encrypting Data Recorded on the HDDs Recording Playback Accessing Live Images Recording and Playing Images Stable recording and playback of images Setting Schedules Event Functions Event operations include the following. List of Functions Function Description Function Order of priority*Description Setup Menu List Enabled functions Network Remote Operation Function Description Network Security Function Recording Rate Setting SD Memory Recording Maintenance (Version Upgrade) 22 Getting Started 23 Setting up the Rack 1 2 3 Rack mounting positions 25 Connections Using a HUB for Direct Connection Connecting the PC and the Camera Connectivity Advantages Ports Used 2 Port Operation Connecting to a PC over ADSL Example of Connectivity with 1 Port Operation Connecting multiple units to the recorder Connecting to a PC over ADSL Example of Connectivity with 2 Port Operation Connecting multiple units to the recorder Connecting the Extension Unit Secure connection cable 32 About Connectors 25 14 Using the Alarm/Control connector Connectivity for Emergency Recording 2013 (External recording mode switching) 13 24 Connectivity for Switching to External Recording Auto Adjustment Time Function Connection 2 Relays etc.* (HDD error output) 1613 2013 Uninterruptible Power Supply (UPS) Connectivity ALARM/CONTROL Using the Alarm Connector Pin Assignments ALARM 113 25 14 Alarm Connectivity Alarm/Control connector and Alarm Connector Timing and Polarity Connectors Active Time Remarks 39 Power Supply 1 2 1 40 Using the Front Panel for Operations Basic Operations Checking System Information Checking the IP Address Item Camera port Client PC port Maintenance port 1 2 3 Setting the IP Address Configuring the Settings for Each Item 1 2 HDD Unit HDD Canister HDD Anti-static mat HDD fixing screws for HDD canister Handling the HDD Item Reference Page 1 2 3 4 5 11 Installing HDDs by unit 12 13 1 Page 9 10 11 12 1 2 3 4 5 6 11 1 [USE] button [RAID] switch 2 3 4 HDD Error Recovery (During RAID Operation) Data source During HDD error (malfunction) During recovery 1 (1) Press the knob on the HDD unit. (2) Open the lever. (3) Remove the HDD unit. 2 3 4 Page Page Page 57 Specifications General Specifications WJ-ND400 58 Accessories Standard Accessories Page Page Page Initial configurations Setup Disk management Page Page Page 7 Restrictions when operating MPEG-4 images 1. When displaying live images 2. When displaying images sequentially 3. When playing recorded images 8 Getting started Getting started Setup menu list Setting item Description Page Getting started Setting item Description Page 11 Network settings Recorder network settings Setting item Description Setting item Camera port Client PC port Maintenance port Page Page Page 15 About operating windows 1 2 3 4 Display and close the operating window 5 6 Names and functions of components Top page (9) (2) (3) (4) (5) [Control] button (1) [Multiscreen select] box (2) [Sequence] box (3) [El-zoom] box (4) [Cam. select] box [Cam. select] button Group title Camera title [Setup] button (1) Displays the status of live and playback images. (2) [REC] indicator (3) Display the following statuses. Status display area (1) (3) (4)(2) Playback point operation area (1) (2) (3) (7) (8) (9) (10) [HDD] tab (2) (3) (4) (5) (6) (11) (12) Page [CAM] tab (2) (1) (3) (4) (5) (6) 1 2 3 4 5 6 26 Quick settings 1 3 Quick settings 1 1 3 Quick settings 2 Network setup 1 Camera registration 2 3 4 7 Quick settings 3 1 3 Quick settings 4 Program settings 31 Basics 1 Basic setup Basics 1 2 Time display format Time & date Basics 34 Emergency recording Emergency recording settings 1 3 Page Emergency recording Recording rate setting Acquiring images saved on the SD memory card About SD memory recording About the [Measurement] button 37 Event About events About event action Event action include the following. Basic event settings 1 2 Terminal alarm settings Terminal alarm 1 2 Site alarm settings Site alarm 1 2 Command alarm settings Command alarm 42 Schedules 1 2 3 Program settings Pre-event recording rate JPEG resolution/image quality VGA/24 KB or JPEG resolution/image quality VGA/48 KB or JPEG resolution/image quality VGA/128 KB or About the [Measurement] button 1 2 3 Time table setup Time table 1 2 3 About externally controlled recording Special days 48 Camera 1 3 4 NW camera settings 1 1 3 4 1 3 Switch cameras (4-screen display setting) Checking and changing a camera (Manually setting) 4 NW camera settings 2 1 2 3 Group settings Group Page Sequence display type settings 1-screen live sequence 4-screen live sequence 55 Server 1 2 NTP settings NTP 1 2 FTP settings FTP Page Page Mail settings 1 2 Proxy settings Proxy 61 Network Network settings Port forwarding 1 2 DDNS settings DDNS 1 2 SNMP settings SNMP 1 2 Panasonic alarm protocol settings Panasonic alarm protocol 67 User management Basic user management settings 1 2 Administrator settings Administrator 4 5 6 User setups Users Page 1 2 Host settings Hosts Page Page User level settings 75 Maintenance Recorder information 2 Recorder information Page Disk information Recording information 2 Network information Network information Disk settings Disk Data delete Deleting image data from a disk 3 Settings management Settings management 82 Configuring disks Event recording area Copy area (4) 1 Disk partition information Configuring disks Disk information 85 Data encryption 1 3 6 86 Formatting disks 1 3 4 6 7 1 3 4 5 Pre-event recording area formatting 6 7 8 90 About mail notification Alarm mail notification Warning mail notification Page Page Page Page Page Message display Problem Remedy 97 Glossary Words used in the manual Page Page Page Index Page Notes on handling HDD <Notes for HDD installation> Solution <Notes for RAID5/RAID6 recovery> Solution Notes on using audio and VMD search Notes on network connection