United States Stove 5510 owner manual Trouble Shooting, Problem

Trouble Shooting

Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF Switch to ”OFF” does not disconnect all power to the electrical components of the stove.

Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual. All other work should be done by a trained technician.

PROBLEM	CAUSE: To rich air/fuel mixture
Orange, lazy flame_excessive fuel	•	Clean out the burnpot and burnpot housing
build-up in the burnpot	•	Make sure that the viewing door is closed and sealed properly. If not,
	adjust door catch and/or replace door gaskets.
	•	Check that all outside connections are clear of any obstructions.
	•	Check the exhaust system; clean as needed.
	•	Make sure that both ash slides are completely closed.
PROBLEM	CAUSE: Burnpot burns out of fuel
Fire goes out or stove shuts down.	•	Hopper is empty, refill the hopper.
	•	Loss of draft pressure. Make sure that the viewing door is closed and
	sealed properly. If not, adjust door catch and/or replace door gaskets.
	Check that all outside connections are clear of any obstructions. Check
	the exhaust system; clean as needed.
	•	Check that the pressure switch connection to the firebox is free of ash or
	clear of obstructions.
	•	Auger system is jammed or there is a “bridging” of the fuel in the hopper,
	preventing fuel from flowing into the auger feed system.
PROBLEM	CAUSE: Auto-Start Igniter fails to ignite the fuel in the burn pot.
Stove does not start a fire when the	•	Turn the stove “OFF”. Clear the unburnt fuel from the burnpot and try
“ON” button is pushed	again.
	•	Check the pellet quality. Replace if moist, wet, or dirty.
	•	Loss of draft pressure. Make sure that the viewing door is closed and
	sealed properly. If not, adjust door catch and/or replace door gaskets.
	Check that all outside connections are clear of any obstructions. Check
	the exhaust system; clean as needed.
	•	Check that the auto-start igniter is not blocked with ash or soot. (The
	igniter is located behind the burnpot on the back wall of the firebox.)
	•	Check that the pressure switch connection to the firebox is free of ash or
	clear of obstructions.
	•	The auto-start igniter gets “red hot” during start-up. If you can not visibly
	see the igniter glowing during start-up, then the igniter may need to be
	replaced or there is a problem with the electrical control system.

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