Panasonic WJ-ND400 manual Troubleshooting

Models: WJ-ND400

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Troubleshooting

Problems

Before requesting service, check the following items. Contact your dealer if the problem does not appear here, if the problem is not resolved by these remedies, or if you have any questions about settings and installation.

Problem

Check item/remedy

Page

 

 

 

 

Make sure that the power plug is firmly connected to the electric outlet.

-

Power is not turn on.

 

 

Make sure supplied power cord is firmly connected to the equipment.

page 39

 

 

 

 

 

Check if signals are input to the alarm/control connectors and alarm

page 32

Alarms are not activated.

connectors on the rear panel.

page 36

 

 

 

Check if the alarm connectors are correctly set.

page 38

 

 

 

 

Fan has malfunctioned and stopped.

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Contact your dealer.

 

 

 

 

 

The [ERROR] indicator lights orange.

Make sure that nothing is blocking the vents in front or the fan on the rear.

page 9

 

 

Temperature is too high, stop operation

Internal temperature is too low or too high.

page 9

Install the product within the ambient operating temperature.

as soon as possible.

 

 

 

 

 

 

 

When the [ERROR] indicator lights orange, the internal temperature may be

 

 

high.

-

 

Make sure that dust has not collected on the vents.

 

 

 

 

 

Make sure that the cable provided with the extension unit is being used.

page 31

 

 

 

 

Make sure that the connection cable is not loose.

page 31

 

 

 

 

Was the extension unit turned on before the main unit?

page 39

 

Reboot the system and turn on the extension unit first.

Extension unit is not recognized.

 

 

 

(When an extension unit is connected)

 

 

If you are using a breaker or other system to turn on the power to the entire

 

 

 

 

system simultaneously, make sure that all the devices are connected to the

-

 

same power source.

 

 

 

 

 

If you are using UPS (uninterrupted power supply), connect all the devices

-

 

to the same UPS.

 

 

 

 

 

 

Make sure the HDD unit is firmly inserted into the disk slot.

page 46

HDD is not recognized.

 

 

Have you insert another HDD unit while the first unit was being recognized?

page 46

 

The HDD status indicator does not

Remove the unrecognized HDD unit and try again.

 

light.

 

 

HDD has errors.

-

 

 

 

 

HDD status indicator lights, but HDD is

Link the HDD again.

page 46

not recognized.

 

 

 

 

 

 

Make sure that the HDD units are installed in order from HDD 1 to 9.

page 46

 

Surely install the HDD units in order starting with HDD 1.

 

 

HDD indicator lights or blinks red

 

 

HDD has troubles in RAID5/RAID6 mode.

 

 

 

 

The indicator of the first HDD with error lights, and the indicators of other

page 53

 

HDDs with errors blink.

 

 

 

 

55

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Panasonic WJ-ND400 manual Troubleshooting

WJ-ND400 specifications

The Panasonic WJ-ND400 is a robust network video recorder (NVR) designed for reliable and scalable surveillance solutions. It serves as a central component in a modern security system, enabling the management and storage of video data from IP cameras. This device is particularly well-suited for a variety of applications, ranging from small retail setups to large enterprise installations.

One of the key features of the WJ-ND400 is its impressive storage capacity, supporting up to 16 terabytes of internal storage. This allows for extended recording times and the ability to retain high-resolution video footage without sacrificing quality. It supports various video compression formats, such as H.264 and H.265, which optimize file sizes and bandwidth use while maintaining clarity.

The WJ-ND400 boasts an intuitive user interface that facilitates seamless configuration and management of the recording settings. Users can access the device through a web browser, providing a convenient way to monitor live feeds, playback recorded footage, and manage camera settings from anywhere with an internet connection. This remote access feature is critical for businesses that require flexible surveillance management.

In terms of connectivity, the NVR supports Power over Ethernet (PoE), allowing for simplified installations by reducing the need for additional power supplies for IP cameras. The WJ-ND400 also utilizes a 10/100/1000 BASE-T Ethernet interface that ensures high-speed data transfer, optimizing the performance of connected devices.

Moreover, the WJ-ND400 is compatible with a wide range of Panasonic IP cameras, enhancing its versatility within a surveillance setup. It supports up to 64 channels of video input, enabling integration of multiple cameras for comprehensive coverage of surveillance areas.

Advanced features include motion detection and scheduled recording, allowing users to customize recording parameters based on specific needs. The NVR can also provide event alerts and notifications, enhancing its capability to respond to security incidents in real time.

In conclusion, the Panasonic WJ-ND400 stands out for its powerful storage capabilities, user-friendly interface, and extensive compatibility with various cameras. Its efficient use of high-quality video compression, combined with robust networking features, makes it an optimal choice for organizations looking to enhance their security infrastructure.