TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
AUDIO |
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| Adjust Antenna Location and Connection | ||
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Noisy Audio | Snowy Video |
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| Adjust Antenna Location and Connection | ||
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| Check Antenna | ||
Noisy Audio | Multiple Image |
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| Move television from Electrical Appliances, Lights, | ||
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| Vehicles and Medical Equipment | ||
Noisy Audio | Interference |
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| Increase Volume | ||
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| Check Mute | ||
No Audio |
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| Check television SPEAKERS on/off | ||
Normal Video | Change Channel | |||||
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| Set TV or Cable Mode Properly | ||
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| Check Antenna Cables | ||
Noisy Audio | No Video with | |||||
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| Snow |
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| Check Power Cord is Plugged into Active Outlet | ||
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| Adjust Brightness and Audio Controls | ||
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| Change Channel | |||
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| Check Cable Connections | |||
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No Audio |
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| Program the Remote Control Again | ||
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| No Video | Check Second Video Source Operation | ||||
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| Adjust Color Settings | ||
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| Change Channel | ||
Normal Audio |
| No Color |
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| Check Audio Is Set To Stereo or Mono, Not SAP | ||
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Wrong Audio |
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Normal Video |
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Change CC (Closed Captioning) from Text Mode
Normal Audio | Black Box on |
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Replace Remote Control Batteries
Normal Audio | Normal Video |
Intermittent Remote Control Operation