Troubleshooting Problems

If the system does not work as you expect, perform the following checks before contacting Customer Support.

Problem		Action to be taken

No image and no sound	•	Check the AC adaptor for proper connection.
	•	Check that the POWER switch is turned on.
	•	Check that the brightness and volume are
		minimized or the system is put in mute state.

No image and no sound (“NO	•	Check the selected AV input (AV1 or AV2) for
SIGNAL” appears)		connection to AV equipment.
	•	Check for reception of audio/video signals from AV
		equipment.

No image, or black or white	•	Check the brightness for maximum or minimum.
screen

No Sound	•	Check the sound volume for minimum or check
		the system for being put in mute state.
	•	Check headphones for being plugged into the
		system.

• Poor-quality image displayed	•	Check for reception of radio interference from
• Image doubly displayed		other equipment, etc. (Turn off the power of other
• Image fading		equipment.)
• Image swaying
• Stripes and patterns

Inappropriate color or light color	•	Check COLOR, TINT, and PICTURE for proper
		adjustment.

Dark screen	•	Check the direction of the crystal liquid panel for
		proper adjustment.
	•	Check the brightness for proper adjustment.

Dark screen in the initial stage	•	When the temperature of the system is low, the
		screen becomes darker than usual just after the
		power is turned on because of the characteristic of
		the liquid crystal panel. Wait for a while until the
		temperature goes up. The screen will get light as
		usual.

•If this product interferes with radio reception during use, place it far enough away from the radio to eliminate the interference.

11 EN

Problem