Atek electronic Multimedia Remote Control user manual Troubleshooting

Models: Multimedia Remote Control

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TROUBLESHOOTING

Remote control ID code needs to be learned by receiver. See Installation section on page 5.

Incompatible operating system or missing operating system drivers. See Compatibility and System Requirements section on page 10.

Make sure you have installation/administration privileges on your laptop. Ask your network administrator or computer consultant for assistance.

Problems with USB port or USB hub. Make sure the USB receiver is plugged all the way into the port. Try plugging it directly into the computer instead of using a USB hub. Do other USB devices work on your computer? If not, perhaps the USB port is not enabled. Consult with the manufacturer of the computer.

Battery problems. Make sure the writing on the battery is facing up. Check to make sure the battery compartment cover is fully closed. The battery may be weak - if the laser beam does not stay on or emits a dim beam, the battery may need to be replaced. Your

Tote-Remote uses one 3V CR2032 coin cell type lithium battery. It’s a good idea to keep a spare one on hand.

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Atek electronic Multimedia Remote Control user manual Troubleshooting