Mintek High Definition Personal Video Recorder manual Customer Service, Customer Technical Support

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CUSTOMER SERVICE

CUSTOMER SERVICE

For more information on our packages or to change your subscription, please get in touch with Customer Service. Our agents are available between 7:30 a.m. and 9:30 p.m. Monday through Friday and between 8 a.m. and 6 p.m. on Saturday.

Montréal	514 281-1711
Québec City	418 847-4410
Saguenay	418 545-1114
Outaouais	819 771-7715
Elsewhere in Quebec	1 88-VIDEOTRON

CUSTOMER TECHNICAL SUPPORT

For problems of a technical nature, please contact Customer Technical Support. Our technicians are available 24 hours a day, seven days a week.

Montréal	514 841-2611
Québec City	418 842-2611
Saguenay	418 543-4611
Outaouais	819 771-2611
Elsewhere in Quebec	1 88-VIDEOTRON

Visit our Web site: videotron.com

CONTRACT

You can consult the subscription contract online by going to videotron.com/terms

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Contents Personal Video Recorder ILL-GDA-ENP-001-0709 This Guide Placement and Ventilation Important Rules For Safe OperationAvailable Illico Terminals Explorer SelectExplorer 8000HD Display when power is on Explorer 8300HD Remote Controls HOW to Search for Codes Programming the AT 8400 Remote ControlHOW to Program the TV Mode KEY HOW to Identify Programmed Codes HOW to Program the Volume ControlUR5-8400A Auto Search Method Programming the UR5-8400A Remote ControlTHREE-DIGIT Code Programming Method Programming the System ON/OFF Button Programming a Second TV to AUX ModeCancelling the System ON/OFF Button Programmation CBL PVR TV PVR VCR PVR DVD DVD Programming Volume ControlProgramming Channel Control CBL PVR TV PVR VCR PVR DVD PVRMemory Lock System LOW Battery WarningProgramming for Advanced Function Write Your Device SET-UP CodesThis Connection will Allow YOU to ConnectionsConnection no Personal Video Recorder + Stereo TV To Watch the Channel or Service of Your Choice To Watch a Program Previously Recorded on the Hard DriveConnections Connections To View the Contents of a Videocassette or DVD This Connection will Allow YOU to To Watch the Channel or Service of Your Choice Connections Connections To View the Contents of a Videocassette or DVD To Resume Watching Illico on DemandOrdering a Movie Activating Parental ControlInteractive Program Guide HOW to Browse by ChannelHOW to Browse by Theme Select HOW to Browse by TitleHOW to Schedule a Reminder To Block Viewing Times To Deactivate this FEATURE, Follow the Instructions belowParental Control To Block ChannelsProgramming Your Remote Control Adjusting VolumeAudio Signal Emitted by Your Terminal Setting Illico Levels for Better Sound QualityPAY-PER-VIEW HOW to Order a Film or EventHOW to Cancel a Film or Event Parental ControlHOW to Control a Live Program YOU are Watching Personal Video Recorder Pause status barHOW to Record and Store a Program Record a Program While Watching ITRecording Options Record a Program from the Program GuideManually Record ALL Programs in a Single Time Slot Change Start and END Times Play Back a Recorded ProgramBlock a Program Default Save TimeSave Time Sort Program TitlesDelete a Program from the List of Recorded Programs HOW to Delete a Recorded Program or a Scheduled RecordingPICTURE-IN-PICTURE PIP HOW to Watch TWO Programs AT Once Delete or Modify a Scheduled RecordingStorage Capabilities General Settings SettingsQuick Settings HOW to Display Quick SettingsFunctions Frequently Asked QuestionsTerminal PeripheralsSurveillance Cameras Remote ControlSound and Image Can I change the time shown on the front of the terminal? Front Panel DisplayPAY-PER-VIEW and PIN Ordering a movie with illicoRemote Control Setup Codes for AT8400 List of CodesVCR DVD *Test this code with the Play buttonRemote Control Setup Codes for UR5-8400A DVDReceivers ClarionCustomer Technical Support Customer ServiceCustomer Service ContractHigh-Definition Setup Introduction SetupConnectors Converting Image FormatsPicture Formats Setup WizardIntroducing the Setup Wizard What is the Screen RESOLUTION? Standard-screen Hdtv Wide-screen Hdtv is one-third widerHOW do I Know Which Picture Format to CHOOSE? Standard-screen HDTVsWide-Screen HDTVs Setting UP Your HD Terminal with the Setup Wizard Download the latest programming information to the set-topTo select this Press this button Set-top Then Is There More than ONE Setup OPTION? HOW do I Start the Setup WIZARD?Press to start the setup Choose one of the following options Easy Setup Instructions Advanced Setup Instructions Setup Wizard Changing the Settings While Watching TV HOW do I Change the Picture SIZE?HOW can I Change HOW the Picture Looks on MY TV? Display Formats for Digital SourcesDoes MY TV Support CLOSED-CAPTIONING? What is CLOSED-CAPTIONING?CLOSED-CAPTIONING WHO Provides CLOSED-CAPTIONING?Scroll to Caption Off/On Select either the Fixed or Variable settingTurn CLOSED-CAPTIONING on and OFF Scroll to Caption Off/On/On with MuteChange the Background Shading and Colour Change the Shading and Colour of the CharactersChange the text size Change Style of the CharactersChange the text style Scroll to CC Characters Record HD Programs with CLOSED-CAPTIONINGFrequently Asked Questions Can I Record AN HD Program Using MY VCR? What does AN HDTV’S Native Format Refer TO?