Palsonic TFTV2035BK user manual Troubleshooting, Other Notes

Troubleshooting

Take steps described in the tables below to solve simple problems before contacting customer service.

If you suspect something wrong with this unit, immediately turn the power off and disconnect the power connector from the unit. Never try to repair the unit yourself because it is dangerous to do so.

SYMPTOM	CHECK ITEM
There is no display on the	Make sure the unit is turned on and all connections
screen.	correct.
	Make sure the unit is turned on and all connections are
	correct.
There is no sound.	Make sure the volume is not turned down or muted.
	Make sure the sound setup is correct.
	In DVD mode, make sure disc is not dirty or warped.
There is no picture or picture	Make sure all connections are correct.
moves up and down.	Make sure the unit is in correct video mode.
	Make sure disc is loaded in correctly.
	Make sure disc is not dirty or warped.
The unit can't play discs.	Make sure the region code is the same as region code of DVD
	disc.
	Make sure water condensation has not occurred. If it occurs,
	take out the disc and leave the unit on for at least one hour.
The unit does not continue to	Make sure disc is not dirty or damaged.
play discs or plays the same
	Make sure the unit is not .any repeat status.
section repeatedly.
	Make sure there are no obstructions between remote control
	and the unit.
The remote control does not	Make sure the remote control is pointing at the unit.
work.	Make sure the battery is installed into the remote control
	correctly.
	Make sure battery is not too weak.

Other Notes:

Static or other external interference may cause the unit to behave abnormally. In this occurrence, unplug the power-supply cord from the outlet and plug it in again to reset the unit. If the problem persists, then please disconnect the power and consult a qualified technician.

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