TROUBLESHOOTING
If there is a problem, it does not mean a malfunction. Before sending for repair, please examine your device according to the following:
The DVD player does not power on. | • The power cord may be loose or not plugged in. Please make sure that the |
| power cord is secure in the AC socket. |
The disc tray cannot be closed. | • The disc may not be properly placed. Please place the disc in again. |
The remote control does not work. | • Make sure you are aiming the remote control directly at the DVD player’s |
| remote control sensor, located on the front of the device. |
| • There is a technical problem. Take out the battery from the battery com- |
| partment, wait for 10 seconds and |
| • Make sure there are no obstacles between the remote control and the |
| device. |
| • The battery may be used up. Change the battery in the remote control. |
| • You could be using the remote control too far away. Try closer. |
No picture. | • Make sure the video cables connecting the DVD player to your TV or receiv- |
| er are secure. |
| • The TV is not set to the DVD/Video mode. Set the TV to the audio/video pro- |
| gramme (e.g. AV1 or AV2). |
The picture appears stretched or | • The video aspect ratio may be set wrong for your television type. Enter the |
squeezed. | OSD menu and select the menu “Video”. Change the “TV shape” setting to |
| Normal/LB 4:3 if you are using a standard TV, or change to 16:9 if your TV |
| is a |
| mat of a DVD. This setting applies only to the TV’s aspect ratio. |
No sound from TV or speakers. | • The volume is set to minimum. Raise up the volume. |
| • Make sure the audio cables connecting the DVD player to your speakers, |
| TV or receiver are properly connected. |
| • The movie is paused. There is no sound during pause or search modes. |
| • There may be a mistake in the sound settings. Reset to the original settings. |
A specific disc does not play. | • You inserted the wrong disc type. |
| • The parental control feature is activated. For deactivating the parental con- |
| trol feature please read section “Changing the security settings” in chap- |
| ter “User preferences” (see pages |
| • The disc may be dirty. Try cleaning the disc. |
| • Make sure the disc is placed with the labeled side facing up. |
| • The region code of the disc may not match that of the DVD player. In this |
| case, the disc cannot be used. |
| • The disc may not be compliant to an industry standard. |
| • You have selected or set the wrong channel number on the TV for the DVD |
| player. Select the correct channel number. |
| • The cables connecting the TV and the DVD player may be loose. Check the |
| cables. |
Subtitles are not shown. | • Press the “SUBTITLE” button on the remote control to switch the subtitles |
| on. |
| • The subtitle display is only supported on DVDs. |
Flickering | • Please check if the DVD player is connected to a VCR or a |
| so, there will be the Macrovision copyright protection. Please directly con- |
| nect your device to the TV and not to the VCR. |
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