Troubleshooting
Use the following checklist for troubleshooting if you have problems with your LCD TV. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units.
SYMPTOMS | POSSIBLE SOLUTIONS |
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| • Make sure the power cord is plugged in. |
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TV does not | • Try another AC outlet. |
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operate. | • Power is off, check fuse or circuit breaker. |
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| • Unplug unit for an hour, then plug it back in. |
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| • Station or CABLE experiencing problems, |
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Poor sound | tune to another station. |
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or no sound. | • Check sound adjustments (Volume and Mute). |
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| • Check for sources of possible interference. |
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| • Station or CABLE experiencing problems, |
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| tune to another station. |
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Poor picture | • Make sure channels are set into memory. |
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• Check antenna or CABLE connections, |
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or no picture. |
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| adjust antenna. |
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| • Check for sources of possible interference. |
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| • Check picture control adjustments. |
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| • Station or CABLE experiencing problems, |
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Poor | tune to another station. |
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reception on | • Make sure channels are set into memory. |
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some | • Station is weak, adjust antenna to receive |
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channels. | desired station. |
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| • Check for sources of possible interference. |
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| • Station or CABLE experiencing problems, |
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| tune to another station. |
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Poor color or | • Make sure channels are set into memory. |
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• Check picture control adjustments. |
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no color. | • Check antenna or CABLE connections, |
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| adjust antenna. |
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| • Check for sources of possible interference. |
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| • Station or CABLE experiencing problems, |
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Picture | tune to another station. |
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wobbles or | • Make sure channels are set into memory. |
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drifts. | • CABLE company is scrambling signal. |
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| • Adjust antenna. |
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Digital |
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broadcast- | • Check digital signal strength. |
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ing screen |
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problem. |
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SYMPTOMS | POSSIBLE SOLUTIONS | |
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| • Check all CABLE connections. | |
No CATV | • Set TV/CABLE menu option to the CABLE | |
mode. | ||
reception. | ||
• Station or CABLE system problems, try | ||
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| another station. | |
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Horizontal or | • Check antenna connections, adjust or | |
diagonal bars | ||
on screen. | • Check for sources of possible interference. | |
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No reception | • Make sure TV/CABLE menu option is in the | |
above | appropriate mode. | |
• If using antenna, check UHF antenna | ||
channel 13. | ||
connections. | ||
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| • Batteries are weak, dead or inserted incorrectly. | |
| • Remote is out of range, move closer to TV | |
No Remote | (within 15 feet). | |
• Make sure Remote is aimed at sensor. | ||
operation. | ||
• Confirm there are no obstructions between | ||
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| the Remote and the TV. | |
| • Make sure the power cord is plugged in. | |
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| • No broadcast on station tuned. | |
TV shuts off. | • Sleep Timer is set. | |
| • Power interrupted. | |
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| • TV station experiencing problems or program | |
Closed - | tuned is not closed captioned. Try another | |
channel. | ||
Caption is | ||
• Check CABLE connection or VHF/UHF | ||
not activated. | ||
| antenna, reposition or rotate antenna. | |
| • Set closed caption decoder in the menu. | |
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TV is not |
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shown in your | • Select proper language in the menu options. | |
language. |
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FOR CUSTOMER SERVICE, |
| R |
| TO ORDER ACCESSORY | |
ADDITIONAL |
| PARTS OR LITERATURE |
OPERATING ASSISTANCE |
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PLEASE CALL: |
| PLEASE CALL: |
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
OR WRITE TO:
ORION SALES, INC.
3471 N. UNION DR.
OLNEY, ILLINOIS 62450
FOR INFORMATION ON OUR OTHER PRODUCTS, PLEASE VISIT OUR WEBSITE AT
www.orionsalesinc.com
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