Chapter 3: Additional Information
Troubleshooting
If you experience any difficulty with your TV, check these basic remedies before calling your service technician.
TV will not turn on or controls don’t work
¥Check to make sure it is plugged in.
¥Check the wall receptacle (or extension cord) to make sure it is ÒliveÓ by plugging in something else.
¥Try unplugging set for one minute, plugging it back in, and then turning it on again.
¥Make sure the Front Panel Lock feature is not set.
Problems with remote
¥Maybe something is between the remote and the remote sensor.
¥Maybe the remote is not aimed directly at the TV's remote sensor.
¥Maybe batteries in remote are weak, dead or installed incorrectly. Try replacing batteries.
Turns on or off while playing
¥Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high.
¥Maybe the Sleep Timer or Alarm Timer is activated.
Blank screen or black box appears on the screen
¥Try another channel.
¥Press PRESETS, in case the picture controls are set too low.
¥Captioning may be turned on. Check the
No sound, picture okay
¥Maybe sound is muted. Try pressing volume up button to restore sound.
No picture, no sound, but power is on
¥Maybe cable/air function is in wrong position. Try another channel.
¥Maybe a vacant channel is tuned. Try another channel.
Sound okay, picture poor
¥Check antenna connections.
¥Try adjusting sharpness function to improve weak signals.
Graphics contained within this publication are for representation only. Your unit might differ slightly. | 17 |