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Should you experience a problem with this receiver, please refer to the trouble shooting section on page 21. If you are unable to rectify the problem, contact the Sony UK helpline on 0870 241 3624.
Please ensure you have the following information available before calling the helpline:
Date of purchase
Serial number
Model number
Post code
Detailed fault description
Signal strength and signal quality
Note:You can check the signal strength and signal quality using the menu system of this receiver.
Page 9 explains how to display the main menu on screen, and page 14 explains how to obtain the signal strength display.
The serial number and the model number are located on the rear of the receiver.