Troubleshooting

If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.

• No picture,	• Deactivate the BLUE BACK function if it is turned
no sound	on.

•Choose the appropriate sound system. Refer to “SOUND SYSTEM” on page 14.

•Snowy picture • Check the aerial cable and its connection with the TV.

•Stripes appear on • Interference occurs caused by other devices such

the picture	as an amplifier, personal computer, or a hair drier.
	Move such devices away from your TV.

•Double-pictures • Interference occurs caused by signal reflecting

(ghosting) occur	from mountains or building. Try to adjust the
	aerial’s direction or use a better directionality
	antenna.

• Poor picture	• Choose the appropriate colour system. Refer to
	“COLOUR SYSTEM” on page 9.

•Adjust the COLOUR or BRIGHT setting. Refer to “Adjusting the picture - USER” on page 10.

•White and bright still • Inevitable phenomenon due to the nature of the

image look as if it	picture tube. This is not a malfunction.
were coloured

•Top of the image • This is due to the condition of the video signal

from software	whereby the image was not recorded properly.
products or video	This is not a malfunction.
tape is distorted

• Poor sound	• Adjust the sound frequency properly. Refer to
	“EQUALIZER” on page 15.

•Stereo or bilingual • TV channel reception is poor. Change the stereo/

sound is unclear

bilingual mode to mono sound (see page 15).

•Cannot operate the • The batteries may be exhausted. Replace with

remote control

new batteries (see page 7).

•Ensure that you are operating the remote less than seven meters from the front of your TV.

•Cannot operate the • Press TV/VIDEO button to return to TV mode and

menus

try operating the menus.

•Cannot operate the • Deactivate the CHILD LOCK function if it is turned

front control buttons on (see page 17).

•TV is turned off • This may due to the AUTO SHUT OFF function is

suddenly	activated. Press the POWER button to turn on the
	TV.

•Colour patches • This may due to the magnetized device such as a appear at the corner speaker near to your TV. Keep the device apart

of the screen	from your TV. Alternately, you can also use the
	magnetic-shielded speaker.

•Picture is tilted • This may due to the earth magnetism. Refer to “PICTURE TILT” on page 11 to correct the tilt.

•Image takes a short • Image required time to stabilize before display.

period to be	This is not a malfunction.
displayed

•TV may emitted • This is due to a sudden change in temperature

crackling sound and it is not a malfunction. If the crackling sound

is too frequent, request your service technician for inspection.

•Feel a slight electric • This is due to the static electricity of the picture

shock when	tube and it will not harm the human body. This is
touching the TV	not a malfunction.
screen