Troubleshooting

If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.

• No picture,	• Deactivate the BLUE BACK function if it is turned
no sound	on.
	• Choose the appropriate sound system. Refer to
	“SOUND SYSTEM” on page 12.

• Snowy picture	• Check the aerial cable and its connection with the
	TV.

• Stripes appear on	• Interference occurs caused by other devices such
the picture	as an amplifier, personal computer, or a hair drier.
	Move such devices away from your TV.

• Double-pictures	• Interference occurs caused by signal reflecting
(ghosting) occur	from mountains or building. Try to adjust the
	aerial’s direction or use a better directionality
	antenna.

• Poor picture	• Choose the appropriate colour system. Refer to
	“COLOUR SYSTEM” on page 9.

•Adjust the COLOUR or BRIGHT setting. Refer to “Adjusting the picture - USER” on page 10.

•White and bright still • Inevitable phenomenon due to the nature of the

image look as if it	picture tube. This is not a malfunction.
were coloured

• Top of the image	• This is due to the condition of the video signal
from software	whereby the image was not recorded properly.
products or video	This is not a malfunction.
tape is distorted

• Poor sound	• Adjust the sound frequency properly. Refer to
	“EQUALIZER” on page 13.

•Cannot operate the • The batteries may be exhausted. Replace with

remote control

new batteries (see page 7).

•Ensure that you are operating the remote less than seven meters from the front of your TV.

•Cannot operate the • Press TV/VIDEO button to return to TV mode and

	menus	try operating the menus.

	• Cannot operate the	• Deactivate the CHILD LOCK function if it is turned
	front control buttons	on (see page 15).

• TV is turned off		• This may due to the AUTO SHUT OFF function is
	suddenly	activated. Press the POWER button to turn on the
		TV.

• Colour patches		• This may due to the magnetized device such as a
	appear at the corner	speaker near to your TV. Keep the device apart
	of the screen	from your TV. Alternately, you can also use the
		magnetic-shielded speaker.

•Picture is tilted • This may due to the earth magnetism. Refer to “PICTURE TILT” on page 11 to correct the tilt.

•Image takes a short • Image required time to stabilize before display.

period to be	This is not a malfunction.
displayed

• TV may emitted	• This is due to a sudden change in temperature
crackling sound	and it is not a malfunction. If the crackling sound
	is too frequent, request your service technician for
	inspection.

• Feel a slight electric • This is due to the static electricity of the picture

shock when	tube and it will not harm the human body. This is
touching the TV	not a malfunction.
screen