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| Troubleshooting |
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| PROBLEMS |
| CHECK |
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| There is no power | • See if the power cord became unplugged. |
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| • Check for a blown fuse or circuit breaker or a power outage. |
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| There is no picture | • The antenna could be disconnected. |
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| • The input mode could be set improperly. See page 53. |
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| or sound |
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| • The tuner (Auto Tuner Setup) could be set improperly. See page 41. |
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| • The TV station may be having difficulties. Check to see if other stations are working. |
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| • Use the HDMI cable with HDMI logo | . See page 18. |
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| • You can not output audio using the OPTICAL OUTPUT when you have digital sound from |
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| an HDMI device connected the the HDMI 1 or HDMI 2 connection on the back of your TV. |
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| (See page 18). |
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| Remote control is not | • Check to see that the batteries are still working and properly installed. |
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| operating properly or | • Make sure the remote has a clear sight path to the TV. |
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| at all | • Check that the TV/CATV switch is in the proper position. |
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| • You may be too far from the TV. You must be within 23 feet (7 meters). |
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| You cannot select a | • Make sure the channels have been programmed. See "Channel Summary", page 41. |
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| certain channel | • Check to see if the channel is locked. See "Channel Summary - Lock" page 42. |
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| The power turns off | • Make sure the set did not become unplugged. |
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| by itself | • Perhaps the On/Off Timer is set. See page 52. |
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| • Check to see if the Sleep Timer was set. See page 55. |
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| The clock is wrong | • The power was interrupted and the clock was not reset. See page 51. |
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| The color quality | • Tint and Color may be improperly adjusted. See page 46. |
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| is poor | • The Video Status mode may be turned to the wrong setting. See page 55. |
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| There are lines | • There could be interference from another electrical appliance, such as a computer, |
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| across the picture | another TV or VCR. Move any such appliances further away from the TV. |
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| The picture is spotted | • There could be interference from a |
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| operating nearby. Move the antenna away from the appliance or change to a coaxial |
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| cable connection which is less prone to interference. |
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| There are double | • A building or passing airplane can reflect the original signal and produce a second, |
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| pictures (ghosts) | slightly delayed one. Adjust your antenna position. |
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| Picture is snowy | • Your antenna may be damaged, disconnected or turned. Check the antenna |
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| (image noise) | connection. If the antenna is damaged, replace it. |
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| Screen is 40% black | • The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 38. |
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| Stereo or bilingual | • Make sure the MTS settings are correct. See page 60. |
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| programs can't be |
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| heard |
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| Static electricity | • It is normal to feel static electricity if you brush or touch the screen. |
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| You hear occasional | • It is normal for the TV to make crackling sounds when first turned on or off. Unless |
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| crackling sounds | the sound or picture become abnormal, this is fine. |
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