JVC AV 20420, AV-20420, AV-20421 manual Parts, Labor

Warranty

For Canadian model televisions, see the separate sheet for Canadian

Warranty information.

JVC COMPANY OF AMERICA warrants this product and all parts thereof, except as set forth below ONLY TO THE ORIGINAL PURCHASER AT RETAIL to be FREE FROM DEFECTIVE MATERIALS AND WORKMANSHIP from the date of original retail purchase for the period shown below (the “Warranty Period”) (PICTURE TUBE is covered for Two (2) years.)

Parts

1 YEAR

Labor

1 YEAR

THIS LIMITED WARRANTY IS VALID ONLY IN THE FIFTY (50) UNITED STATES, THE DISTRICT OF COLUMBIA AND COMMONWEALTH OF PUERTO RICO.

WHAT WE WILL DO:

If this product is found to be defective within the warranty period, JVC will repair or replace defective parts at no charge to the original owner. Such repair and replacement services shall be rendered by JVC during regular business hours at JVC authorized service centers. Parts used for replacement are warranted only for the remainder of this Warranty Period. All products and parts thereof may be brought to a JVC authorized service center on a carry-in basis. Televisions with a screen size of 25 inches and larger may be covered on an in-home basis where such service is available.

WHAT YOU MUST DO FOR WARRANTY SERVICE:

To determine if in-home service is available in your area, either contact the selling dealer (retailer) or call 1-800-537-5722 to locate the nearest JVC authorized service center. Service locations can also be obtained from our website http://www.jvcservice.com. In-home service, if available, will require clear access to the Television by the service representatives. If in- home service is not available, carry in service will be provided.

If service is not locally available, box the product carefully, preferably in its original carton, and ship, insured, with a copy of your bill of sale plus a letter of explanation of the problem to the nearest JVC Factory Service Center, the name and location which will be given to you by the toll free number.

If you have any questions concerning your JVC Product, please contact our Customer Relations Department.

WHAT IS NOT COVERED:

This limited warranty provided by JVC does not cover:

1)Products which have been subject to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, or if repaired or serviced by anyone other than a service facility authorized by JVC to render such service, or if affixed to any attachment not provided with the products, or if the model or serial number has been altered, tampered with, defaced or removed;

2)Initial installation, installation and removal from “built-in” entertainment centers and other mounting systems;

3)Operational adjustments covered in the Owner’s Manual, normal maintenance, video and audio head cleaning;

4)Damage that occurs in shipment, due to an act of God, and cosmetic damage;

5)Signal reception problems and failures due to line power surge;

6)Video Pick-up Tubes/CCD Image Sensor, Cartridge, Stylus (Needle) are covered for 90 days from the date of purchase;

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