Troubleshooting
Operation disabled
•Have the batteries of the remote control become exhausted?
Follow the description "Putting the Batteries into the Remote Control" on page 4 and replace them with new batteries to try solve the problem.
•Have you attempted to use the remote control at the sides or rear of the TV or at a location more than seven meters apart from the TV location? Operate the remote control in the front of your TV or a location less than seven meters from your TV to try to solve the ploblem.
•When you are viewing a teletext programme, you cannot operate the menus.
Press the TV/VIDEO button to return the teletext programme to the ordinary TV programme to try operating the menus.
•Is the CHILD LOCK function set to ON?
If the CHILD LOCK function is set to ON, you cannot operate the TV with the front control buttons of the TV. Follow the description "CHILD LOCK" on page 21 to try to set the CHILD LOCK function to OFF.
•If the TV operation becomes disabled suddenly, press the Main power button on the TV and turn off the main power.
Try to press the Main power button again to turn on the main power. If the TV returns to a normal state, it is not a failure.
•The following functions do not operate when receiving Progressive Video Signal (525P signal); Remote control function:
ZOOM, PIP, MULTI, FREEZE and STROBE BUTTON
MENU function:
SHARP, TINT, DIGITAL VNR, Digipure and ZOOM
Other concerns
•When the SLEEP TIMER function or AUTO SHUTOFF function operates, the TV is automatically turned off.
If the TV is turned off suddenly, try to press the POWER button to turn on the TV once again. At this time, if the TV resumes a normal state, there is no problem.
•If you do not want sound emitted from the TV’s speakers when using headphones, change the TV SPEAKER setting in the HEADPHONE menu to OFF. For details, see “HEADPHONE” on page 20.
•If you bring a magnetised device such as a speaker near to your TV, a picture may be warped or unnatural colours appear at the corners of the screen.
In this case, keep the device apart from your TV. If the speaker causes such phenomena, use the
•It takes a short period of time from the time an operation such as changing channels is performed until an image is displayed. This is not a malfunction.
This is the time required for the image to stabilize before it can be displayed.
•The TV may emit a crackling sound due to a sudden change in temperature. It does not matter if a picture or sound does not show any abnormality. If you hear crackling sounds frequently while you are viewing the TV, other causes may be assumed.
For precautionary purposes, request your service technician to inspect it.
•If you jolt this TV, the picture may shake. This is not a malfunction.
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