Sylvania 27 owner manual Troubleshooting Guide

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TROUBLESHOOTING

5Troubleshooting Guide

If the unit does not perform properly when operated as instructed in this owner’s manual, check the following chart once before calling for service.

Symptom	Remedy
No power	• Be sure the power cord is plugged in.
	• If a power failure occurs, unplug the power cord for 30 minutes to allow the unit to
	reset itself.
No picture or sound	• Check if the power is on.
	• Check the outlet connection.
	• Check the antenna or cable connection to the main unit.
	• When the outside antenna is used, check the wire condition and connection.
	• View other TV channels. The problem might be limited to the broadcasting station.
	• Turn off the power and wait for about 1 minute, then turn it on again.
No color	• Check the antenna or cable connection to the main unit.
	• When the outside antenna is used, check the wire condition and connection.
	• View other TV channels. The problem might be limited to the broadcasting station.
	• Adjust the “COLOR” in the main menu.
Sound OK, picture poor	• Check the antenna or cable connection to the main unit.
	• When the outside antenna is used, check the wire condition and connection.
	• Electrical interference from nearby appliances may affect picture quality.
	• Adjust “CONTRAST” and “BRIGHT” in the main menu.
	• View other TV channels. The problem might be limited to the broadcasting station.
Picture distorted	• When the outside antenna is used, check the wire condition and connection.
	• View other TV channels. The problem might be limited to the broadcasting station.
Weak picture	• Check the antenna or cable connection to the main unit.
	• When the outside antenna is used, check the wire condition and connection.
	• Adjust “CONTRAST” and “BRIGHT” in the main menu.
	• View other TV channels. The problem might be limited to the broadcasting station.
Lines or streaks in picture	• When the outside antenna is used, check the wire condition and connection.
	• Electrical interference from nearby appliances may affect picture quality.
	• View other TV channels. The problem might be limited to the broadcasting station.
Picture blurred	• When the outside antenna is used, check the wire condition and connection.
	• View other TV channels. The problem might be limited to the broadcasting station.
Ghosts in picture	• Check the antenna or cable connection to the main unit.
	• When the outside antenna is used, check the wire condition and connection.
	• Electrical interference from nearby appliances may affect picture quality.
	• View other TV channels. The problem might be limited to the broadcasting station.
Bars on TV screen	• When the outside antenna is used, check the wire condition and connection.
	• Electrical interference from nearby appliances may affect picture quality.
Picture rolls vertically	• When the outside antenna is used, check the wire condition and connection.
	• Electrical interference from nearby appliances may affect picture quality.
	• View other TV channels. The problem might be limited to the broadcasting station.
Different color marks on	• Move the unit away from nearby electric appliances. Turn off the power and wait
TV screen	30 minutes before turning it back on.
	• View other TV channels. The problem might be limited to the broadcasting station.
Poor reception on some	• Check the antenna or cable connection to the main unit.
channels	• When the outside antenna is used, check the wire condition and connection.
	• Electrical interference from nearby appliances may affect picture quality.
	• View other TV channels. The problem might be limited to the broadcasting station.
Picture OK, sound poor	• View other TV channels. The problem might be limited to the broadcasting station.

No reception of digital signals	• Make sure auto channel scan has been completed. (Refer to “Auto Channel Scan”
	on page 11.)
	Auto channel scan must be completed when you set up the unit for the first time
	or move it to a location where previously unavailable channels are broadcast.
	• The selected channel may not be broadcasting.
	• When auto channel scan is interrupted and not completed, some channels will not
	be received. Make sure to complete. (Refer to “Auto Channel Scan” on page 11.)

INTRODUCTION CONNECTION INITIAL SETTING WATCHING TV OPTIONAL SETTING TROUBLESHOOTING INFORMATION

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EN

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Contents CR270SL8 Important note is located on the rear of the cabinet IntroductionRADIO-TV Interference PrecautionsTo Avoid the Hazards of Electrical Shock and Fire Supplied AccessoriesSymbols Used in this Manual LocationDTV/TV/CATV FeaturesContents Installing the Batteries Remote Control FunctionRear Panel Control PanelConnection to Cable Box or Satellite Box ConnectionBasic Connection Antenna Cable ConnectionVideo or Video Cable Connection Rear External Device ConnectionComponent Video Cable Connection RCA audio cableMain Menu Initial SettingInitial Setup Español Auto Channel ScanLanguage Selection EnglishChannel Selection Volume AdjustmentWatching TV Switching Audio Mode Switching Each ModeProgram Guide Screen InformationPress Info Broadcasting InformationZoom TV Screen Display Mode5Sleep Timer LetterboxUse VOL X/Y to select ADD or Delete Optional SettingChannel Add/Delete Press Menu to display the main menu Press Menu to exitClosed Caption Picture AdjustmentDtvcc Use CH K/L to select DTVCC, then press VOL Digital TV mode5DTV Closed Caption Fore COLOR, Back Color Dtvcc StyleFont Style Character EdgeDpage ChipTo Set the Sub Ratings TV RatingMpaa Rating Enter password again in Confirm Password spaceTroubleshooting Guide TroubleshootingCameras MaintenanceWith an AM radio Information Limited Warranty