General Troubleshooting
Symptom
Solution(s)
No Power | Check mains power. |
| Check external fuse. |
| Check internal fuse. |
|
|
No fog output | Check fluid level. |
| Check remote. |
| If using wireless, check batteries. |
| If using wireless, check dipswitches on receiver. |
Breaker/Fuse keeps | Possible electrical short. Contact Chauvet or a Chauvet Dealer/distributor for further |
blowing | instruction. |
Low fog output | Run a cleaning solution through the fog machine. |
| Check that the fog machine is plugged into the correct voltage. |
Fog machine is not | Check to replace the external fuse. |
heating up | Check to replace the internal fuse. |
| Possible bad part. Contact Chauvet or a Chauvet Dealer/distributor for further |
| instruction. |
Remote does not | Make sure connector is firmly connected to device. |
work | Try using another controller. Possible bad controller. |
| Check the internal fuse. |
| Check the external fuse. |
|
|
Fluid indicator states | Try resetting the fog machine by turning the power off, and then on again. |
no fog, but the | Possible bad part. Contact Chauvet or a Chauvet Dealer/distributor for further |
container if full. | instruction. |
|
|
If you still have a problem after trying the above solutions, please contact CHAUVET Technical Support at the location listed below.
Contact Information
World Headquarters | United Kingdom & Ireland | |||
CHAUVET® |
|
| CHAUVET® Europe Ltd. | |
General Information | General Information | |||
Address: | 5200 NW 108th Avenue | Address: | Unit 1C | |
| Sunrise, FL 33351 |
| Brookhill Road | |
Voice: | (954) | 929‐1115 |
| Pinxton, Nottingham, UK |
Fax: | (954) | 929‐5560 |
| NG16 6NT |
Toll free: | (800) | 762‐1084 | Voice: | +44 (0)1773 511115 |
Technical Support |
| Fax: | +44 (0)1773 511110 | |
Voice: | (954) | 929‐1115 (Press 4) | Email: | uktech@chauvetlighting.com |
Fax: | (954) | 756‐8015 |
|
|
World Wide Web |
| World Wide Web | ||
www.chauvetlighting.com | www.chauvetlighting.co.uk | |||
Hurricane™ 1300 User Manual | 11 | August 2011 |