Troubleshooting Guide

Instruction Manual

Check the following guide for a possible correction to a problem before contacting customer service.

Check FAQ at our website: www.apexdigitalinc.com.

	Symptoms	Correction

	No power	Verify the power cables plug into an outlet with power.

		Verify the connection from the DVD/VCR video output to the TV video input
	No picture	is secure.Then switch TV to the appropriate Video mode.
		Verify an antenna cable is securely connected to the RF in jack.

		Connect the audio cables into the terminals securely.
		Verify the connection from the DVD/VCR audio output to the TV audio input.
	No sound	Then switch to the appropriate mode on the receiver. Refer to your audio

		amplifier owner's manual.
		Verify the volume is at an appropriate level and the mute feature is not on.

		Verify the TV is set to Antenna mode.
		Make sure the antenna is securely connected to the RF in jack.
	No TV signal	Unplug the TV from the wall for 30 seconds, then plug in and try again.

		Unplug the antenna connection from the back of the TV, unplug the TV from
		the wall, wait 30 seconds, then try again.

	Stripe or purple interfe-
	rence appears in the	Verify the speakers around the TV set are shielded.
	screen.

	Picture becomes	Verify the antenna lead wire is in working condition.
	snowy.	Verify the antenna is connected securely to the RF in jack.

	Picture with multi-image	Move the antenna around to minimize multi-images.

		Make sure the Air/Cable setting is correct.
	TV channel not received	Channel may be locked with the block channel feature, such as Parental Control.
		Check Add/Erase feature, as channel may have been erased during set up.

	Black box appears on	Verify Closed Caption feature is off.
	screen.	Verify Closed Caption feature is off.
	screen.

	Remote control	Batteries may be weak. Replace batteries.
	doesn't operate.	Make sure nothing is in between the remote and the remote sensor.