Product Warranty and Return Information

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years:

–Fiber optic products

–TW3000 Series unshielded twisted pair (UTP) transmission products

–CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models

•Three years:

–Pelco-branded fixed camera models (CCC1390H Series, C10DN Series, C10CH Series, and IP3701H Series)

–EH1500 Series enclosures

–Spectra® IV products (including Spectra IV IP)

–Camclosure® Series (IS, ICS, IP) integrated camera systems

–DX Series digital video recorders, DVR5100 Series digital video recorders, Digital Sentry® Series hardware products, DVX Series digital video recorders, and NVR300 Series network video recorders

–Endura® Series distributed network-based video products

–Genex® Series products (multiplexers, server, and keyboard)

–PMCL200/300/400 Series LCD monitors

•Two years:

–Standard motorized or fixed focal length lenses

–DF5/DF8 Series fixed dome products

–Legacy® Series integrated positioning systems

–Spectra III™, Spectra Mini, Spectra Mini IP, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

–Esprit Ti and TI2500 Series thermal imaging products

–Esprit and WW5700 Series window wiper (excluding wiper blades).

–CM6700/CM6800/CM9700 Series matrix

–Digital Light Processing (DLP®) displays (except lamp and color wheel). The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

–Intelli-M®eIDC controllers

•One year:

–Video cassette recorders (VCRs), except video heads. Video heads will be covered for a period of six months.

•Six months:

–All pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

11-11-08

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #	Date	Comments
C1696M	8/06	Original version.
C1696M-A	7/08	Added new menus and options for easier configuration; the inclusion of and instructions for a USB PC keyboard and mouse; support of IP cameras for hybrid
		recording capability; and integration into an Endura network.
C1696M-B	11/08	Updated information to reflect the latest feature set.

Pelco, the Pelco logo, Coaxitron, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc. EnduraStor and Spectra III are trademarks of Pelco, Inc.

QuickTime is a registered trademark of Apple Incorporated

DLP is a registered trademark of Texas Instruments Incorporated. Windows is a registered trademark of Microsoft Corporation.

DVR5100 Series specifications

The Pelco DVR5100 Series is a cutting-edge digital video recorder designed to meet the demands of modern surveillance applications. This series of DVRs excels in delivering high-resolution recording capabilities, making it a preferred choice for various industries, including retail, banking, and security.

One of the standout features of the DVR5100 series is its ability to support multiple video formats, including various resolutions up to 720p. This ensures that users benefit from clear and detailed video footage, essential for identifying individuals or assessing incidents. The system provides real-time recording at a high frame rate, ensuring that actions are captured seamlessly without lag, which is crucial for monitoring active environments.

The DVR5100 series leverages advanced compression technologies such as H.264, which reduces file sizes while maintaining high video quality. This not only helps in maximizing storage efficiency but also enhances the playback experience by allowing for quicker access to recorded footage.

Ease of use is another key characteristic of the DVR5100 series. The device features an intuitive user interface, which simplifies navigation and configuration. Users can easily access live feeds, playback recordings, and manage system settings with minimal training. Furthermore, the DVR supports remote viewing through a secure internet connection, enabling users to monitor their systems from anywhere in the world via smartphones, tablets, or computers.

Additionally, the DVR5100 series incorporates various input options for seamless integration with existing camera systems. It supports both analog and IP cameras, providing flexibility for users who may wish to upgrade their surveillance infrastructure gradually.

The system is equipped with robust storage capabilities, often featuring multiple SATA hard drive bays for expanded storage options. This ensures that users can retain extensive video footage over an extended period without compromising on quality or accessibility.

Moreover, the DVR5100 series is built with reliability in mind, offering redundant power supply options and advanced cooling technology to prevent overheating. This commitment to durability enhances the overall longevity of the system.

In summary, the Pelco DVR5100 Series stands out in the crowded marketplace of digital video recorders due to its impressive features, user-friendly design, and advanced technologies. Whether for commercial or industrial applications, it provides users with a reliable solution for comprehensive surveillance management.