Product Warranty and Return Information

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on fiber optic products and TW3000 Series unshielded twisted pair (UTP) transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on DX Series digital video recorders, DVR5100 Series digital video recorders, Digital Sentry® Series hardware products, DVX Series digital video recorders, NVR300 Series network video recorders, and Endura® Series distributed network-based video products.

•Three years on Camclosure® and Pelco-branded fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra III™, Spectra Mini, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Two years on Intelli-M®eIDC controllers.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

6-20-08

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #	Date	Comments
C3648M	7/08	Original version.

Pelco, the Pelco logo, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc. Spectra III is a trademark of Pelco, Inc.

AVE is a trademark of American Video Equipment.

DLP is a registered trademark of Texas Instruments Incorporated. Windows is a registered trademark of Microsoft Corporation.

Infortrend and EonStor are registered trademarks of Infortrend Technology, Inc.

dx8100 specifications

The Pelco DX8100 is a robust digital video recorder (DVR) designed for surveillance and security applications, providing a comprehensive solution for video monitoring and recording. Renowned for its advanced features, the DX8100 appeals to both small and large organizations seeking reliable security solutions.

One of the standout features of the DX8100 is its ability to support multiple camera connections, accommodating up to 16 cameras simultaneously. This scalability makes it ideal for a variety of environments, from retail spaces to corporate offices. The DVR supports various video formats, allowing users to integrate different camera types easily.

The DX8100 employs Pelco’s advanced technology for video compression, specifically H.264, which ensures high-quality video recording while optimizing storage usage. This means users can retain more footage without the need for excessive storage devices. Additionally, the system allows for configurable recording schedules, enabling users to select when to record based on specific operational needs, thereby enhancing storage efficiency.

Another key characteristic of the Pelco DX8100 is its user-friendly interface. The DVR features an intuitive navigation system that simplifies accessing footage, configuring settings, and managing devices. Remote connectivity is also a significant advantage; users can access live video and recordings via web browsers or mobile applications from anywhere, providing flexibility in monitoring surveillance feeds.

The DX8100 is equipped with advanced search and playback functionality. Users can quickly locate specific events using date and time searches or can take advantage of the motion detection settings that trigger recordings only when movement is detected. This feature significantly reduces the amount of footage that needs to be reviewed, saving time and improving operational efficiency.

Moreover, the system supports alarm inputs and outputs, which can be integrated with various security devices to create a comprehensive security system. Features like event notifications allow users to be alerted to suspicious activities in real time, enhancing situational awareness.

In summary, the Pelco DX8100 stands out for its impressive camera support, efficient video compression technology, user-friendly interface, and advanced search capabilities. Its flexibility and scalability make it suitable for diverse surveillance needs, while its integration capabilities ensure that businesses can protect their assets efficiently and effectively. The DX8100 remains a reliable choice for organizations committed to enhancing their security infrastructure.