Pelco DX4500, DX4600 manual Product Warranty and Return Information

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PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years:

–Fiber optic products

–Unshielded Twisted Pair (UTP) transmission products

–CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models

•Three years:

–Pelco-designed fixed network cameras and network dome cameras with Sarix™ technology.

–Pelco-branded fixed camera models (CCC1390H Series, C10DN Series, C10CH Series, and IP3701H Series)

–EH1500 Series enclosures

–Spectra® IV products (including Spectra IV IP)

–Camclosure® Series (IS, ICS, IP) integrated camera systems

–DX Series digital video recorders (except DX9000 Series which is covered for a period of one year), DVR5100 Series digital video recorders, Digital Sentry® Series hardware products, DVX Series digital video recorders, and NVR300 Series network video recorders

–Endura® Series distributed network-based video products

–Genex® Series products (multiplexers, server, and keyboard)

–PMCL200/300/400 Series LCD monitors

–PMCL5xx Series FHD monitors

•Two years:

–Standard varifocal, fixed focal, and motorized zoom lenses

–DF5/DF8 Series fixed dome products

–Legacy® Series integrated positioning systems

–Spectra III™, Spectra Mini, Spectra Mini IP, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

–Esprit Ti and TI2500 Series thermal imaging products

–Esprit and WW5700 Series window wiper (excluding wiper blades).

–CM6700/CM6800/CM9700 Series matrix

–Digital Light Processing (DLP®) displays (except lamp and color wheel). The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

–Intelli-M®eIDC controllers

•One year:

–Video cassette recorders (VCRs), except video heads. Video heads will be covered for a period of six months.

•Six months:

–All pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

2-10-10

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #

Date

Comments

C2673M

8/07

Original version.

C2673M-A

1/08

Revised chassis back panel illustrations to show correct labeling of the main and spot monitor BNC, added camera termination note, and updated the DST procedure.

C2673M-B

7/09

Added new features including multi-event recording and playback of exported video at the server.

C2673M-C

12/09

Corrected the default user name and password.

C2673M-D

8/10

Updated the DX4500 and DX4600 internal storage capacities and minimum and recommended PC system requirements.

Pelco, the Pelco logo, and other trademarks associated with Pelco products referred to in this publication are trademarks of Pelco, Inc. or its affiliates.

© Copyright 2010, Pelco, Inc.

All other product names and services are the property of their respective companies.

All rights reserved.

Product specifications and availability are subject to change without notice.

 

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Contents DX4500/DX4600 Series Digital Video Recorder Page Contents List of Tables List of IllustrationsVideo Quality Caution Regulatory NoticesDescription Features Models and FeaturesFeature DX4508 DX4516 DX4608 DX4616 Model Model NumbersMaximum IPS Recording Rates Models Channels Disk Drive Storage In GBPackage Contents Parts ListBefore You Begin Important Information Worksheet Button 1 Only selects camera System Status IndicatorsFront Panel Channel and Camera Control ButtonsShuttle Dial outer ring Same function as the Login icon on the toolbarSelection Control Playback ControlsOn the GUI toolbar Zoom Zooms a camera in and out Monitor SelectionBack Panel VGA Monitor Output 15-pin outputEthernet Adapter Port 100 Mbps port Channel Selection Remote ControlSelection Controls System ButtonsPTZ Controls System Overview Connecting Devices to the DX4500/DX4600Equipment Placement and Rack Mounting Desktop MountingRack Mounting Cable Type Maximum Distance Hardware SetupBasic Connections Connect a VGA monitor not suppliedConnecting PTZ Cameras DescriptionShield Terminal Alarm Input Connecting AlarmsNo operation † Ground Connecting Relay OutputsDX4500 DX4600 Relay Output TerminalProperties Displays Overview of DX4500/DX4600 Setup WindowClick a menu command CommandsPowering on and Logging on to the DVR Operation and Initial System ConfigurationTurning OFF the DVR Keyboard to enter the passwordUsing the mouse, click each password character Logging OFFDisplaying Video on the Analog Monitor Selecting the MonitorSetup Window Camera Setting the System LanguageOSD Settings To select a language, do the following System Setting the System TimeC2673M-D 8/10 DST Time Shift Configuring Daylight SavingTo save the changes Do one of the following Network Page Options Network ConfigurationC2673M-D 8/10 Save the changes Do one of the following Configuring DdnsClient Software Installation Click Finish to complete the installation processMemory 512 MB Specifications Time Summer Time Time Zone Conversion ChartAppendix Time Zone StandardProduct Warranty and Return Information
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DX4600, DX4500 specifications

The Pelco DX4500 is a robust digital video recorder (DVR) designed for a variety of security and surveillance applications. Renowned for its reliability and versatile functionalities, the DX4500 offers a compelling solution for both small and large-scale environments, making it a popular choice among security professionals.

One of the defining features of the DX4500 is its multi-channel recording capability. The device supports up to 16 channels, allowing for simultaneous recording and monitoring from multiple security cameras. This feature is critical for comprehensive surveillance systems, providing users with a unified platform to manage video feeds from various locations.

In terms of storage, the DX4500 is equipped with a high-capacity hard drive that enables extensive recording times. The DVR utilizes advanced data compression technology, such as H.264 encoding, which optimizes storage efficiency while maintaining impressive video quality. This enables users to store significant amounts of footage without the need for frequent data management, making it ideal for long-term surveillance needs.

User interface and remote access are also key highlights of the Pelco DX4500. The system is designed with an intuitive interface that simplifies the navigation process, allowing users to easily access recorded footage and manage settings. Additionally, the DVR supports network capabilities, enabling remote viewing through PCs and mobile devices. This feature empowers users to monitor their premises from virtually anywhere, enhancing situational awareness and response times.

Another important characteristic of the DX4500 is its compatibility with a wide range of Pelco cameras and third-party surveillance systems. This interoperability ensures that businesses can customize their surveillance solution to meet specific security requirements. Furthermore, the DVR supports advanced features such as motion detection, alert notifications, and event tagging, adding layers of intelligence to security monitoring.

Moreover, the resilience of the DX4500 is noteworthy. Designed to operate in diverse conditions, it provides a reliable solution in environments where consistent performance is critical. With robust security features, such as password protection and user access levels, the DX4500 ensures that sensitive footage remains secure.

In summary, the Pelco DX4500 is a feature-rich, reliable DVR that stands out in the security market. Its multi-channel capabilities, advanced recording technologies, user-friendly interface, and compatibility with various camera systems make it an excellent choice for businesses seeking an effective surveillance solution.
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