Sony TC-L37E5, TC-L32E5, TC-L42E5, TC-L47E5 Questions Answers, Support Information Specifications

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Frequently Asked Questions (FAQ)

If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, visit the Panasonic web site for further assistance. (see cover)

Questions

Answers

Picture

How do I view the picture from devices such as a: Cable/Satellite box, game console, Blu-ray or DVD player?

Why is there no picture or just a blue, black or snowy screen being displayed?

Why doesn’t the picture look like it is in High Definition?

Why do black bars appear on the top and bottom and/or sides of the screen?

Why is the picture snowy when “ANT/Cable in” is selected?

Why is the picture chaotic and/ or torn and/or with a buzz in the speakers?

Why is there a black box on the screen?

Why is the screen blank and the power indicator blinking?

Why do some small spots on the screen remain bright or dark?

Press the INPUT button on the remote to select the correct input source.

Check that the device is turned on and functioning correctly.

Check if the power cord is plugged in and the TV is turned on (front red LED light should be on, not blinking)

Press the INPUT button on the remote to select the correct input source.

Ensure all connections are correct and secure.

When using external video source, such as a Cable/Satellite box or DVD player, check that the device is on and functioning correctly.

Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps.

Press the INFO button on the remote to confirm the type of signal being received (p. 21). HD signal should be 720p, 1080i or 1080p.

Select a High Definition channel from your HD source (Cable, Satellite or fiber optic service). HD channels sometimes broadcast non-HD content.

Ensure that your HD source (HD box, Blu-ray player, etc.) is connected to the TV with an HDMI or Component cable and set to output an HD video signal.

Change the format (aspect ratio) of the picture by pressing the FORMAT button on the remote control. (p. 21)

Check the aspect settings on your external video source, such as Cable/ Satellite box, DVD/Blu-ray Disc player, etc.

Note: Some content, such as film-based movies, are available in extra- wide format. Top and bottom bars are unavoidable.

Whenare secure.using a cable service (without a box), check that all connections

When using a cable or satellite box, change the connection (wiring) to Composite, Component or HDMI. (p. 12)

If you’re using an antenna, then check that connections are secure. Change the position or direction of the antenna and check the “Signal meter”. (p. 47)

Check if electrical products such as kitchen appliances, fluorescent lights or light dimmers are nearby. They may interfere with the TV’s picture.

Try viewing a picture from another device, such as a DVD player or a game console, to narrow down the source of the problem.

Change settings of Closed Caption (CC). (p. 21, 52)

The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutes and connecting it again. If there was a temporary power surge on the AC line it may now be OK. If the blinking returns, call 1-877-95-VIERA (U.S.A.) or 1-866-330-0014 (Canada).

The LCD panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

Frequently Asked Questions (FAQ)

Support Information Specifications

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Contents Scan, watch and discover how to English Español32.0/37.0/42.0/46.9 inches measured diagonally 32,0/37,0/42,0/46,9 pulgadas medidas diagonalmenteFitness for a Particular Purpose Contents Important Safety Instructions TV set Safety PrecautionsSecure Ventilation MOISTURE, Dripping or Splashing FCC and IC Statement About wireless LAN adapter Optional AccessoryCEA Child Safety Notices Accessories Accessories/Optional AccessoryOptional Accessory AccessoriesAttaching the pedestal to TV Accessories/Optional AccessoryGetting started Rear viewPower cord connection Installing the remote’s batteriesInsert the power cord plug included firmly into place Do not burn or break batteriesConnections AccessoryConnection Panels Antenna or Cable connectionInput select AV cable connectionAudio connection ConnectionsPC / Computer connection VGA Cable Binding InstructionsRemote control TV controls/indicatorsIdentifying Controls Front of the TV Back of the TVTurn the TV On with the Power button First Time SetupConfigure your viewing mode Select your languageStart scanning ANT/Cable setupLabel the inputs for easy identification Label inputs First Time SetupSelect the Network type Complete First time setup Adjust the Clock Set clockAuto setting Manual Adjust the clock manually Year/Month/Day/Hour/MinuteWireless network First time setup About wireless LANGetting started First Time Setup Display Wireless network Select the connection methodWatching TV Turn power onSelect a channel number To directly enter the digital channel numberClosed Caption Listen with SAP Secondary Audio ProgrammingDisplaying Information Change aspect ratio and Zoom the pictureCall up a favorite channel Display the SUB MenuEntering characters Password setting/enteringOperate USB keyboard Watching TVDisplay Viera Tools Select the item Using Viera ToolsSet each item ExampleDisplay the Input select menu Select the input modeExternal devices Basic features for Media player Using Media playerMedia information Insert a Media SD card or USB flash memory Basic Using MediaDisplay Media player Select the data Photos/Videos/MusicPhoto options SortPhotos view Settings Item Description Slideshow settingsSlideshow Wipe/Motion/RandomVideos view Video optionsRepeat playback Select Video options in Option Menu Media Compatible formatBasic Using Other settings in Media playerMusic options Media PlayerVersion Viera LinkTM Hdavi ControlTMHdmi cable Equipment onlyViera Link Connections with Viera Link function Viera LinkTM Hdavi ControlTMSelect and make other settings Display the menu Select Viera Link settings in SetupViera Link settings and Available features Select Viera LinkPower on link Automatic Input SwitchingPower off link Energy saving modeDisplay the Viera Link menu Viera Link menu and Available featuresSelect SetSpeaker control Viera Link control only with the TV’s remote controlViera LinkTM Hdavi ControlTMUsing Easy Iptv p Using Dlna feature Home network p Using Network servicesUsing Network camera p Available Network service and featuresSelect wired or wireless connection Contact your Broadband service providerConnecting to the Internet ServicesDisplay the menu Select the settings and setSelect Network Proxy setting IP address/DNS settingsUsing Network servicesSoftware update Online Movies settingsNew software notice Network statusOther settings Using Network servicesUsing Easy Iptv SetSelect server Select contentsView/Play Select Network camera Display Viera Link menuView Network CameraDisplay the menu Select Setup Editing and Setting ChannelsSelect ANT/Cable setup ANT/Cable setup and operationManual program Set manually Adjust or select a menu item How to Use Menu FunctionsSelect the menu How to Use Menu Functions Audio settings Adjust Audio quality On/Off timer Inputs Timer Timer setSettings Items Item Description Mode Off Channel ModeSetup Other function settings No/Yes Settings Items Item Description Keyboard typeImage viewer Slideshow Auto play Photos/VideosMovie Ratings Mpaa Ratings List for parental controlRatings Technical InformationAspect Ratio Format SizeSD Card/USB flash memory warning messages Data format informationViera LinkTM Hdavi ControlTM Technical Information Support InformationHdmi connection Digital Audio OUT terminalPC Input Terminals Input signal that can be displayedCare and Cleaning Features SpecificationsChange settings of Closed Caption CC. p Support Information SpecificationsQuestions Answers Ensure all connections are correct and secureQuestions Why doesn’t the Remote Control work?Run the Connections Test, under the Network Settings menu Frequently Asked Questions FAQ Support InformationHow do I get Easy Iptv to work on my TV? How do I check for the latestIndex Support Information Index Limited Warranty for U.S.A. and Puerto Rico onlyAccessory Purchases United States and Puerto Rico Customer Services Directory United States and Puerto RicoPanasonic Product Limited Warranty Limited Warranty for CanadaPage Page Side Panel Top View Front View Side ViewBack View Bottom Panel TC-L37E5 Back View Side View Top View Side Panel Front ViewTC-L47E5 Anotación del cliente Customer’s RecordAmbler Drive