Go-Video DDV9355 manual Appendix B Help, Frequently Asked Questions FAQs

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Appendix B - Help

Frequently Asked Questions (FAQs)

The following are some of the most frequently asked questions about our Dual-Deck VCRs.

If you don’t find the answers you need here, you can contact our Customer Service Department as follows:

•Phone: (480) 922-0896

•Office hours: Monday-Friday, 6:00 a.m. to 9:00 p.m. MST Saturday-Sunday, 8:00 a.m. to 4:00 p.m. MST

•E-Mail: “customerservice@ sensoryscience.com”

•Web: “www.govideo.com” or “www.sensoryscience. com”. Our website in- cludes downloadable manuals and spec sheets as well as a listing of autho- rized Go-Video service centers.

Why am I not getting a picture?

•Make sure the TV/VCR button on the front panel is set to VCR (the VCR icon on the front panel display should be on).

•Make sure your TV is set to the same channel (3 or 4) as the switch on the back of your VCR.

Why is the picture quality poor?

•Change the channel switch on the back of the VCR, i.e. if it’s set to 3 change it to 4. Then make sure your TV is set to the same channel.

•If the picture is bad while playing a tape, try adjusting the tracking control. Press the “Auto” button (Auto- matic Tracking) or the TRK up/down arrows (Manual Tracking) on the remote while the tape is playing.

•The video heads may be dirty; try cleaning the heads with a nonabrasive head cleaning tape.

Why can’t I record from my cable box?

•Make sure the VCR is tuned to the cable box output channel (2, 3, or 4). Confirm this channel with your local cable provider.

Why can’t I Timer Record?

•Make sure the clock is set to the correct time, and the AM/PM adjustment is set correctly.

•If you have a cable box, make sure the Record Source is set to the cable box output channel (2, 3, or 4), and that the cable box is set to the channel you wish to record.

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Contents DDV9355 DDV9355 USER/INSTALLER Caution Table of Contents Tuner & Channel List Editing Features Appendix B Help Safety Important Safety InstructionsObjects and Liquids Never push objects First Things First Insert Remote Control BatteriesBasic Connections Unpack your Dual-Deck VCRConnect VCR to TV Connect Antenna/Basic CableConnect Antenna/Cable to VCR Set VCR Output ChannelTune TV to Channel 3 or Turn On VCRTurn On TV Basic Connection is CompleteDUAL-DECK USER’S Guide Run Auto Setup Initial SettingsAuto Setup Auto Setup is CompleteOpen Main Menu Set Language ManuallySelect On-Screen Language Turn Off Auto Clock Set Open Setup MenuSet Clock Manually Choose Set ClockSave Settings Set the TimeOpen the Set Clock Menu Open the Setup MenuSet Daylight Savings Time Choose Daylight SavingsSelect Time Zone Set Time ZoneSet Time Zone Select Clock Set Channel Set Auto Clock Set ChannelSet Clock Set Channel DUAL-DECK USER’S Guide Remote Control Overview Dual-Deck SystemDeck Control Section Front Panel Overview TV/VCRFront Panel Auxiliary Input Front Panel Display Open Setup Menu Front Panel Display SettingsSet Panel Display Open Main Menu Child LockSet Child Lock Remote Eject Select Dual-Deck FeaturesSet Remote Eject Main Menu Tree Setup Menu Tree MenuMenu Navigation Remote Control Rewind Menu Navigation Front PanelStop/Eject & Play ForwardDecide What to Reset Reset Factory SettingsSelect Reset Factory Settings Restore SettingsView On-Screen Display On-Screen Display OverviewChange View On-Screen Display Elements SLPOn-Screen Display OSD Settings Set Screen DisplaySelect Tuner & Channel List Tuner & Channel ListTuner Band Set Tuner BandSelect Auto Channel Search Auto Channel SearchStart Auto Channel Search Tune the Channel Add ChannelSelect Add Channel Add the ChannelSelect Remove Channel Remove ChannelRemove the Channel Select Show Weak Channels Show Weak ChannelsSet Show Weak Channels DUAL-DECK USER’S Guide Insert Source Tape Copy FeaturesBasic Copying Insert Target TapeEZ Copy Set EZ CopySelect Copy/Record Settings Copy ModeSet Copy Mode Speed Matching Set Speed MatchingCopy Audio Insert Set Copy Audio InsertCue Tapes Connect Audio SourceCopy New Audio Track Insert Tape Playback FeaturesBasic Playback Play TapeSpecial Playback Features Tracking Adjust Tracking ManuallyResume Auto Tracking Set Playback Mode Sequential/Loop PlaybackAuto Play/Rewind Set Auto Play/RewindDUAL-DECK USER’S Guide Select a Channel to Record Recording FeaturesBasic Recording Start RecordingRecording Options Add Recording Time One-Touch Recording OTRActivate OTR Activate Loop RecordStart Recording Record SpeedSet Record Speed Set Deck 1 Rec Source Record SourceSet Deck 2 Record Source Set Record Mode Sequential/Loop RecordingDate/Time Stamp Set Date/Time StampDUAL-DECK USER’S Guide Open Timer Record Menu How to Set a Timer RecordingTimer Recording Choose Event NumberSet Event Length Set Event TypeSet Recording Source Set Recording DeckConfirm Settings Set Recording SpeedInsert Tape Programming is CompleteTape Missing Tab Timer Recording ErrorsTape Missing Not ReadyInsert Source Tape Editing FeaturesScene Editor Review Source Tape optionalMark Beginning of Scene Select 8-Scene Edit ListSelect Scene Number Mark End of SceneClear Unwanted Scenes Make a TapePosition Target Tape Sync EditingBefore You Begin Set Target Tape to Record/ PausePause/Resume Sync Edit Position Source TapeStart Sync Edit Stop Sync EditPreview Commercials How to Cut Commercials with Skip EditSet Up a Sync Edit Cut the CommercialsCompose Your Message Select Setup Titler MessageOn-Screen Titler Edit Your MessageRecording Titler Message Record Titler MessageSearch/Index Features OverviewAutomatic Index Marks Placing Index MarksManual Index Marks Select Index Search/Scan Index ScanOpen Search Menu Scan for Index MarksEnter # of Marks to Search Index SearchSearch for Index Marks Blank Search Select Blank SearchSelect +/- Counter Value Direct Time SearchOpen Search Menu Enter the TimeReturn to Select Return toDUAL-DECK USER’S Guide Connect Cable to Cable Box Advanced ConnectionsCable Box Hookup Connect Cable Box to VCRTune TV to the Same Channel Connection is CompleteSet Audio Receiver to Aux Audio ConnectionsPlay a Tape Set TV to Auxiliary Mode TV Monitor ConnectionsConnect Device to VCR Connecting Other Video EquipmentTimer Record From Device Watch DeviceDUAL-DECK USER’S Guide Multi-Brand Remote Setup Appendix aMulti-Brand Remote Operation Ch+ Vol+Frequently Asked Questions FAQs Appendix B HelpWhy isn’t my remote control working? Why does my on-screen display show Error? Why can’t I bring up the 8-Scene Edit List? Why is my Copy Tape button blinking? Technical Specifications Video SystemWhat is Covered and How Long Dual-Deck VCR Limited WarrantyWho Provides the Limited Warranty What the Owner Must Do If Service is RequiredOther Warranty Coverage What are the ExceptionsIndex IndexFrench 5 Loop 61, 64, 65, 66 DUAL-DECK USER’S Guide East McClain Drive Scottsdale, Arizona USA