King Controls Ultimate King Satellite Troubleshooting Guide

Page 41

 

SECTION 7

TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

SYMPTOM

POSSIBLE REASON

COURSE OF ACTION

 

 

 

 

 

 

 

 

 

 

 

 

STATIONARY

 

 

 

 

 

 

Unit does not find satellite.

Did not hold ON/SEARCH button for

Hold ON/SEARCH button for

(STATUS light flashes red or green.)

3 FULL SECONDS.

3 FULL SECONDS.

 

 

 

 

 

 

 

 

 

 

STATUS light flashes orange.

Before search: bad coax connection.

Call King Controls.

 

 

After unsuccessful search

Move vehicle to have unobstructed

 

 

(approximately 25 minutes):

view of southern sky.

 

 

obstruction in line of sight

 

 

 

between dome and satellite.

 

 

 

 

 

 

 

 

 

 

 

STATUS light does not stop rapidly

Self check failed: potential motor

Call King Controls.

flashing red and green.

problem.

 

 

 

 

 

 

 

 

 

 

 

STATUS light does not turn on or is

Bad power source (low voltage).

 

dim.

Bad power or controller cable

Call King Controls.

 

 

 

 

connection at dome.

 

 

 

Bad controller cable connection at

 

 

 

controller.

 

 

 

 

 

 

 

 

 

 

 

STATUS light is steady green but no

Satellite receiver is off or requires reset.

Turn receiver on or reset.

picture.

King-DomeAIRis factory set for DIRECTV

Configure the King-DomeAIRfor your

 

 

 

 

Single Satellite 101 and you have a

service (page 15).

 

 

different service.

 

 

 

 

 

 

 

 

 

 

 

 

 

IN-MOTION

 

 

 

 

 

 

Picture freezes, pixelates, or is

Objects such as bridges, buildings, and

Problem will stop when objects no

temporarily lost.

trees may temporarily block signal from

longer block signal.

 

 

reaching the antenna.

 

 

 

 

 

 

 

 

 

 

 

STATUS light is steady green but no

Satellite receiver is off or requires reset.

Turn receiver on or reset.

picture.

King-DomeAIRis factory set for DIRECTV

Configure the King-DomeAIRfor your

 

 

 

 

Single Satellite 101 and you have a

service (page 15).

 

 

different service.

 

 

 

 

 

 

 

 

 

 

 

 

 

OFF-AIR ANTENNA

 

 

 

 

 

 

Cannot receive local off-air

Off-air antenna is not turned on

Review procedure on pages 36-38.

programming.

Line of sight obstruction

Move vehicle to have clear view of

 

 

 

 

 

 

transmission towers.

 

Note: You will not receive off-air channels while in motion.

 

 

 

 

 

 

 

 

 

 

 

 

Page 39

Image 41
Contents With built-in digital off-air antenna Installation and Operating InstructionsAdvanced Integrated Reception Page Table of Contents Section IntroductionDefinition of Terms Tools and Materials Required KIT ContentsKeep Rubber Plugs Grease Packet To Dome Edge Dome LocationHeight Dome Installation Do not Over Tighten Connections External WiringTypical Roof Installation Overhead View Internal Wiring Wall Plate Amplifier, single off-air output Distribution box w/built-in Amplifier Single off-air output King-DomeAIRSeries 2200 and 3200 Wiring Diagram This page intentionally left blank Antenna Configuration Satellite Service OptionsDirectv Plus 101 Satellite Service Options DirectvDish Dish NetworkDish HD Eastern Arc Dish HD Eastern and Western Arc with LocalsDirectv Antenna Configuration Using Wall Mount ControllerDirectv Plus satellites 101 Directv Antenna ConfigurationSingle Satellite Dish HD Eastern Arc satellites 61.5 Dish Network Antenna ConfigurationDish 500 satellites 110 Dish HD Eastern Arc with Locals satellites 61.5, 72 Dish HD Western Arc with Locals satellites 110, 119Bell TV Standard Digital 91 satellite Bell TV Antenna ConfigurationDish HD Alternate with Locals satellites 61.5, 110 Bell TV Hdtv 82/91 Alternate satellites 82 Bell TV Hdtv 82/91 satellites 82This page intentionally left blank Switching Mode and Provider Code Chart Antenna Configuration Using #1844 KeypadSET Satellite Switching Mode SET Satellite Provider Code Receiver ConfigurationThis page intentionally left blank Dish and Bell TV Check Switch Procedure Must Show Bell TV Status Light System Status Automatic Satellite Switching FeatureStationary Search IN-MOTION Operation KD-3200 series only Automatic Satellite SwitchingDish HD Western and Eastern Arc Trio Coverage Map Dish HD Eastern Arc Trio 61.5, 72 OFF-AIR Antenna Operation King-DomeAIROff-Air Antenna Only King-DomeAIROff-Air Antenna and Existing Off-Air Antenna OFF-AIR Antenna IN-MOTIONMaintenance Limited Warranty Page Page Page

KD-3200, KD-2200 specifications

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