Logitech SD-3990-SC, HARMONY650N user manual Troubleshooting problems with your Harmony

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LOGITECH HARMONY 650 USER MANUAL

Troubleshooting problems with your Harmony 650

In this section, you’ll find some commonly reported issues and the suggested solutions. These solutions may help you fix problems you’re experiencing. If you still cannot fix the problem, refer to Getting help with your Harmony 650 on page 18.

The TV doesn’t go to the right input when starting Activities.

•From My Harmony, check your Activity to ensure it is set up to use the correct input for your TV. Next, check that the inputs are in the correct order so the Harmony 650 can cycle through each input.

When you try to add a new TV to your account, you get a message informing you that you haven’t entered the correct model number.

•The model number for many devices can be found on the front of the device. If it isn’t there, it might be on a label on the back, bottom, or side of the device. The model number shouldn’t be confused with the serial number for the device, or the model number of the device’s remote control, as many different devices by a manufacturer can share the same remote.

If you can’t find a device’s model number, you can use the device’s original remote to teach its commands to your Harmony remote. For more information, see Teaching commands using your old remote on page 15.

The On Demand command isn’t on the Harmony 650 for the Watch TV Activity.

•You can map the command to any unused button on the Harmony 650 or on the remote’s screen. The command is likely in our database, but wasn’t mapped to the Activity. If we’re missing the command, the Harmony 650 can learn it from your original remote. For more information, see Teaching commands using your old remote on page 15.

My Harmony is unable to communicate with the Harmony 650.

•Ensure that the USB cable is plugged into your computer and into your remote.

•Ensure that you are not connecting through a USB hub. If you are, connect the cable directly to a computer USB port.

•Unplug the USB cable from your computer, and plug it in again. Unplug the USB cable from your remote, and plug it in again.

•Close your browser, start your browser again, and return to My Harmony.

•Plug the USB cable into a different USB port of your computer.

•Disable any anti-virus, firewall, or pop-up blocker program.

•Restart your computer.

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Contents Logitech Harmony Remote Page Contents Page Getting to know your Harmony IntroductionHow your Harmony 650 works Devices, inputs, and ActivitiesDevice or Activity on Buttons on your HarmonyWhat’s on the Harmony 650’s screen IR Status IndicatorNavigating screen options Favorite channelsUsing the Remote Assistant Using your HarmonySelecting an Activity Controlling your devices individuallyTurning off your devices Using your favorite channelsUsing the Help button Overview Setting up your Harmony 650 for the first timeGathering your device information Locating manufacturer and model number on your devicesSetting up the devices you want to control Connecting your Harmony 650 to your computerCreating your user account Adding new devices at a later timeUpdating the remote Setting up ActivitiesTurn on all your devices Determining your inputsWatch the TV Listen to the soundDevice Worksheet Testing your remote Testing your setup Starting an ActivityTesting your setup Switching between Activities Changing your setup Adding and changing ActivitiesAdding and changing devices Adding a passthrough device to an Activity Changing buttons for a device or Activity Teaching commands using your old remoteSetting up favorite channels Troubleshooting problems with your Harmony TV doesn’t go to the right input when starting ActivitiesMy Harmony is unable to communicate with the Harmony Using the on-remote help Getting help with your HarmonyGo to MyHarmony.com Glossary Personal Video Recorder PVR ReceiverRF Radio Frequency 2MB Product Specification

HARMONY650N, SD-3990-SC specifications

Logitech SD-3990-SC and Harmony 650N are two innovative products from Logitech that cater to the increasingly connected world of home entertainment and smart devices. Offering a blend of functionality, technology, and ease of use, these devices enable users to enhance their media experience with a seamless interface and powerful capabilities.

The Logitech SD-3990-SC is designed with versatility in mind. It serves as a multi-device streaming hub, allowing users to connect various media sources, including game consoles, Blu-ray players, streaming devices, and smart TVs. This product stands out with its support for 4K Ultra HD resolution, ensuring that users receive the highest quality video output available. Additionally, the SD-3990-SC is equipped with advanced audio capabilities that support immersive surround sound, making it an ideal choice for home theaters and entertainment setups.

One of the main features of the SD-3990-SC is its wireless connectivity options. Equipped with Wi-Fi and Bluetooth technology, users can easily stream content from their smartphones, tablets, and other compatible devices. This seamless integration allows for hassle-free content sharing and enhanced remote control functionalities. The user-friendly interface of the SD-3990-SC simplifies navigation, making it easy to search for and access different media sources.

On the other hand, the Logitech Harmony 650N is a sophisticated universal remote control designed to simplify the way users interact with their home entertainment systems. One of its standout features is the ability to control up to eight devices simultaneously, making it a perfect solution for multi-device setups. The Harmony 650N boasts a color screen that displays customizable icons and one-touch activity buttons, allowing users to switch from watching TV to playing a game with just a single press.

In terms of setup, the Harmony 650N is incredibly user-friendly thanks to the Harmony app. Users can easily configure their remote to sync with various devices, ensuring that all components work in harmony. The remote also features an extensive database of devices, which is continually updated, making it adaptable to new technologies and gadgets over time.

In conclusion, both the Logitech SD-3990-SC and Harmony 650N bring technical innovation to home entertainment, blending advanced features with user-centric design. Whether it's the versatility of the SD-3990-SC in media connectivity or the ease of control with the Harmony 650N, Logitech continues to enhance the way we interact with our home environments. Together, these devices represent the future of smart home technology, making entertainment more accessible and enjoyable for all users.
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