Logitech HARMONY650N, SD-3990-SC Getting help with your Harmony, Using the on-remote help

Page 22

LOGITECH HARMONY 650 USER MANUAL

Getting help with your Harmony 650

Several support features are available to help you with the setup and customization of your Harmony 650. To access support for your Harmony 650, follow these steps:

1.Go to MyHarmony.com.

2.Sign into your account.

3.Click Support.

You’ll be taken you to Logitech’s Support page where the following support options are available:

FAQs	A searchable list of customer questions with answers provided
(Frequently Asked	by Logitech’s support staff and other users.
Questions)

Community	A message board where Logitech users and moderators discuss
forums	product issues and suggest solutions (accessible directly at
	http://forums.logitech.com).

Support staff	Contact Logitech Support staff via phone or e-mail.

Using the on-remote help

When one or more of your devices don’t power on or off, or when they don’t switch inputs correctly, you can use the Help button on the remote for simple troubleshooting. Answer the questions on your Harmony 650 to re-synchronize it with your entertainment system. See Using the Help button on page 6.

18

Image 22

Contents Logitech Harmony Remote Page Contents Page How your Harmony 650 works IntroductionGetting to know your Harmony Devices, inputs, and ActivitiesButtons on your Harmony Device or Activity onNavigating screen options IR Status IndicatorWhat’s on the Harmony 650’s screen Favorite channelsSelecting an Activity Using your HarmonyUsing the Remote Assistant Controlling your devices individuallyUsing your favorite channels Turning off your devicesUsing the Help button Gathering your device information Setting up your Harmony 650 for the first timeOverview Locating manufacturer and model number on your devicesCreating your user account Connecting your Harmony 650 to your computerSetting up the devices you want to control Adding new devices at a later timeSetting up Activities Updating the remoteWatch the TV Determining your inputsTurn on all your devices Listen to the soundDevice Worksheet Testing your setup Starting an Activity Testing your remoteTesting your setup Switching between Activities Adding and changing Activities Changing your setupAdding and changing devices Adding a passthrough device to an Activity Teaching commands using your old remote Changing buttons for a device or ActivitySetting up favorite channels TV doesn’t go to the right input when starting Activities Troubleshooting problems with your HarmonyMy Harmony is unable to communicate with the Harmony Getting help with your Harmony Using the on-remote helpGo to MyHarmony.com Glossary Receiver Personal Video Recorder PVRRF Radio Frequency Product Specification 2MB