Logitech 915-000099 user manual Using the Help button

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Using the Help button

Because obstacles or distance can interfere with the signals the Harmony One sends when it starts an Activity (for example, someone walks between your Harmony One and the TV when you press Watch TV, or you’re very far away from the system when you start an Activity), your Harmony One can become “out of sync” with your devices.

To fix the problem, use the help feature on your Harmony One.

1.On the remote, press the Help button.

2.Answer the questions on the Harmony One’s screen by selecting Yes or No.

Based on your answers, the Harmony One re-sends the necessary commands to synchronize with your devices.

When you’re done with this process, the Harmony One will be “in sync” with your devices.

Before using the Help button, be sure you’ve addressed the cause of the problem, such as removing any obstacles from the line of sight.

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Contents User Manual Contents Figuring out which inputs your system uses Page How your Harmony One works IntroductionGetting to know your remote Activities, devices, and inputsButtons on your Harmony One + +What’s on the Harmony One’s screen Status icons Viewing your touch screen menus Using your Harmony OneSwitching between Activities Selecting an ActivityUsing the Help button Controlling your devices individually Using your favorite channelsCharging your remote Select Remote Settings Select Display Settings Setting the date and timeSetting the backlight timing Select Set the Current TimeGathering your device information Setting up your Harmony One for the first timeOverview of the setup process Locating manufacturer and model number on your devicesConnecting your Harmony One to your computer Click Create New AccountSetting up the devices you want to control Setting up Activities for your Harmony OneUpdating the remote Testing your setup -- Starting an Activity Testing your setupTesting your setup -- Switching between Activities Renaming an Activity Changing your setupAdding and changing your Activities Adding and changing your devicesAdding an extra device passthrough to an Activity Smart Help Changing how buttons work in an ActivityCustomizing the on-remote help Full HelpViewing the on-remote tutorial Controlling the Remote AssistantPress Options . Press View Tutorial Click Remote Settings. . Click Select a Theme Personalizing your Harmony OneClick Remote Settings. . Click Set Up a Slideshow ButtonsNaming a new command your remote learned Adding additional features to your Harmony OneNaming conventions Inter-key Delay Types of delays or speed settingsPower On Delay Input DelaySelect Adjust the delays speed settings Adjusting the delay between IR commands speed settingsInter-Device Delay RepeatsUpgrading your Harmony One firmware Testing your remote settings after a software upgradeMaintaining your Harmony One Upgrading to a new Harmony remoteTroubleshooting problems with your Harmony One TV doesn’t go to the right input when starting ActivitiesPage Option 1 One source button Option 2 Several source buttonsOption 3 Select the input from an on-screen menu Turn on all your devicesOption 4 Select the source from a list Watch the TV Listen to the soundContacting Customer Support Getting help with your online setupGetting help with your Harmony One Finding answers to questionsUsing the On-Remote Help Logitech’s Harmony Remote user forumsAppendix a Device Information Appendix B Glossary Receiver Passthrough Personal Video Recorder PVRPre-amplifier Pre-amp Sound Processing RF Radio FrequencyTuner Power strip Appendix C Product Specification 4MB