Logitech 550 Getting Additional Help, Finding Answers to Your Questions, Feature Description

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Harmony 550

User Manual

 

 

Getting Additional Help

The Harmony remote provides you with several features to assist you with:

Finding answers to your questions quickly and easily.

Troubleshooting the setup and customization process.

Finding Answers to Your Questions

To help you find answers to your questions quickly and easily, use any of the following features:

Feature

Description

 

 

Search

A support tool that enables you to do a keyword

 

search.

 

 

FAQs (Frequently-Asked Questions)

A searchable list of customer questions, with

 

answers provided by Harmony's support center.

 

 

User Manual

The User Manual explains the concept of your

 

Harmony remote and provides information about

 

setting up and using the remote.

 

 

Help button

When running the Harmony remote control

 

software, click this button for help specific to the

 

step you are at.

 

 

Help button (remote)

Asks you simple questions so the Harmony remote

 

can automatically fix problems you are having with

 

an Activity.

 

 

Troubleshooting Your Harmony Remote

In addition to the tools listed under Finding Answers to Your Questions, you can use the following feature:

Feature

Description

 

 

Troubleshoot

To be used when the Harmony remote is not controlling your system

 

correctly.

 

 

If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony Support Team.

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Contents Harmony Table of Contents Introduction ExampleGetting to Know Your Harmony Remote Beginning the Online Setup Process Using the Motion Sensor Using Your Harmony RemoteUsing the Glow Button Displaying Help on Your Harmony RemoteTo resynchronize Using the Remote AssistantTypes of Help Available To select the type of help you wantControlling Individual Devices Using the Smart ButtonsSelecting an Activity Troubleshoot Update RemoteCustomizing Your Harmony Remote View DevicesAdding Custom-Labeled Buttons Customizing the Display on the Harmony RemoteChanging the Behavior of Buttons within an Activity To change the behavior of buttonsSelect Learn Infrared Commands Changing the Settings for your Harmony RemoteLearning Infrared IR Commands Select Change the Behavior of ButtonsUsing the Infrared Sensor Naming an Infrared Command Naming ConventionsGetting Additional Help Troubleshooting Your Harmony RemoteFeature Description Finding Answers to Your Questions