Troubleshooting
Before calling for repair service, check the following items for possible remedies to the
encountered symptoms.
Symptoms | Check item | |
|
| |
“Ghost” or double images | ! This may be caused by obstruction to the antenna due to high rise buildings | |
| or hills. Using a highly directional antenna may improve the picture. | |
|
| |
No power | ! Check that the AC power cord is plugged into the mains socket. | |
| ! Unplug the power cord, wait for 60 seconds. Then | |
| mains socket and turn on the unit again. | |
|
| |
No picture | ! Check antenna connections at the rear of the unit to see if it is properly | |
| connected to the unit. | |
| ! Possible broadcast station trouble. Try another channel. | |
| ! Adjust the contrast and brightness settings. | |
| ! Check the Closed Captions control. Some TEXT modes could block the | |
| screen. | |
| ! Select a correct input. | |
| ! Is a | |
|
| |
Good picture but no sound | ! Increase the VOLUME. | |
! Check that the unit is not muted. | ||
| ||
| ! Check that the Speaker item in SOUND menu is set to ON. | |
|
| |
Good sound but poor color | • Adjust the contrast, color and brightness settings. | |
|
| |
Poor picture | ! Sometimes, poor picture quality occurs when having activated an | |
camera or camcorder connected and having connected another peripheral | ||
| ||
| at the same time. In this case, switch off one of the other peripherals. | |
| ! Check whether the room is too bright. | |
|
| |
Horizontal dotted line | ! This may be caused by electrical interference (e.g. hairdryer, nearby neon | |
| lights, etc.). | |
| ! Turn off the equipment. | |
|
| |
Television not responding to | ! Check whether the batteries are working. Replace if necessary. | |
remote control | ! Clean the remote control sensor lens on the unit. | |
| ! Do not use the remote control under strong or fluorescent lighting. | |
| ! The batteries should be inserted with polarity (+, | |
|
| |
Snowy picture and noise | ! Check the antenna connection. | |
|
| |
No stable or not | ! Check if you have selected the correct VGA mode in your PC. | |
synchronized VGA picture | ||
| ||
|
| |
No output from one | ! Adjust Balance in the SOUND menu. | |
of the speakers | ||
| ||
Control buttons do not work. | ! Unplug the power cord, wait for some seconds. Then | |
cord and turn on the unit again. | ||
| ||
|
|
+Do not use in hot and cold rooms (locations)
•When the unit is used in rooms (locations) with low temperature, the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
(Storage temperature: 0°C to +50°C | Working temperature: 5°C to +40°C ) |
Note:
If your problem is not solved, turn your unit off and then on again once.
Never attempt to repair a defective unit yourself.
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