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| Check the volume control. Press MUTE or VOL + so that |
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| Good picture, no sound |
| Disconnect your headphones. | |||||||||
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| For HDMI equipment, confirm that the audio output setting of the connected | |||||||||
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| equipment is set to PCM. This TV's HDMI inputs support PCM 32, 44.1 and | |||||||||
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| 48 kHz, 16, 20 and 24bits. | |||||||||
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| Make sure that the antenna is connected using a | |||||||||
| Audio noise |
| Keep the antenna cable away from other connecting cords. | |||||||||
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| To avoid TV interference, make sure to use an undamaged antenna cable. | |||||||||
| PC Input |
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| Confirm the PC is correctly connected to the TV with either the PC IN (with | |||||||||
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| No Picture / No Signal |
| Ensure the output signal from the PC is one of the formats listed on page 18. | |||||||||
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| Turn the PC off. Confirm the PC connection and restart the PC. Plug and | ||||||||||
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| Verify PC Power Management is activated. | |||||||||
| Poor Picture |
| Adjust the resolution. Adjust Pitch and Phase. | |||||||||
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| The current Wide Mode setting is automatically replaced with the 4:3 | |||||||||
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| Default setting when you change the channel or video input, if 4:3 Default in | |||||||||
| Wide Mode changes |
| the Screen settings is set to other than Off. If you want to lock in Wide Mode | |||||||||
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| selected with WIDE on the remote control, set 4:3 Default to Off in the | |||||||||
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| Screen settings. | |||||||||
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| Check the Auto Wide option in the Screen settings. | |||||||||
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| The picture gets smaller during the commercials, this is due to the method | |||||||||
| Suddenly the picture |
| the provider broadcasts their contents. When HD content channels switch to | |||||||||
| gets smaller |
| SD definition content (commercials), the picture may be small with a black | |||||||||
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| border. | |||||||||
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| You have selected a text option and no text is available. To turn off this | |||||||||
| “Black box” on screen |
| feature, set the CC Display option to Off. If you were trying to select closed | |||||||||
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| captioning, select CC1 instead of | |||||||||
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| Some wide screen programs are filmed in aspect ratios that are greater than | |||||||||
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| 16:9 (this is especially common with theatrical releases). Your TV will show | |||||||||
| Black bands appear at |
| these programs with black bands at the top and bottom of the screen. For | |||||||||
| the edges of the screen |
| more details, check the documentation that came with your DVD (or contact | |||||||||
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| your program provider). Programs in 4:3 aspect ratio will have bands on left | |||||||||
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| and right sides of the screen. | |||||||||
| Condition |
| Explanation / Solution | |||||||||
| PC Input |
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| Certain programs on |
| This is due to the digital compression of the source content used by certain | |||||||||
| DVD or other digital |
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| digital broadcasts and DVDs which may cause your TV’s screen to display | ||||||||||
| sources display a loss |
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| less detail than usual, or cause artifacts (small blocks or dots, pixilation) to | ||||||||||
| of detail, especially |
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| appear on your screen. These signal compressions are more visible and are | ||||||||||
| during |
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| dependent on the clarity and resolution of the television. | ||||||||||
| dark scenes |
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| Check the polarity of the batteries or replace the batteries. | |||||||||
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| Point the remote control at the remote control sensor located at the front of | |||||||||
| Remote control does |
| the TV. | |||||||||
| not operate |
| Fluorescent lamps can interfere with your remote control operation; try | |||||||||
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| turning off the fluorescent lamps. | |||||||||
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| Keep the remote control sensor area clear from obstacles. | |||||||||
34