Heath Zenith 598-1119-05 manual Troubleshooting Guide, Technical Service

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TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

 

Lamp or appliance

1.

Circuit breaker is tripped or

1.

Reset circuit breaker or replace

does not come on.

 

turned off or fuse is blown.

 

fuse.

 

2.

Switch on lamp or appliance

2.

Verify switch on lamp or appliance

 

 

is turned off.

 

is turned on.

 

3.

Lamp or appliance is defec-

3.

Test using different lamp or appli-

 

 

tive.

 

ance.

 

4.

Interrupted by another de-

4.

Change channels on transmitter

 

 

vice.

 

and receiver units.

 

5.

Signals from transmitter are

5.

Check for metal objects that could

 

 

being blocked, or transmitter

 

block the signal, or reposition the

 

 

is out of range.

 

transmitter.

 

6.

Weakbatteryinthetransmitter.

6.

Check battery charge and replace

 

 

 

 

if necessary.

 

7.

Dip switches on transmitter

7.

Verify dip switch settings on trans-

 

 

and receiver units do not

 

mitter and receiver units are set

 

 

match.

 

the same.

 

8.

Receivers are too close to-

8.

Increase distance between receiv-

 

 

gether.

 

ers to 10 feet (minimum).

 

 

 

 

Lamp or appliance

1. Switching modes too quickly.

1.

Wait 1 to 2 seconds before

does not turn off.

 

 

 

swiching modes.

 

2.

Same as 5, 6, 7, and 8 above.

2.

Same as 5, 6, 7, and 8 above.

 

 

 

 

 

Lamp or appliance

1.

Short term power line failure.

1.

Press OFF button on remote.

comes on randomly.

2.

Another transmitter on the

2.

Change channels on transmitter

 

 

same channel.

 

and receiver units.

 

 

 

 

 

TECHNICAL SERVICE

Please call 1-800-858-8501 for assistance before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501,7:30 AM to 4:30 PM CST (M-F). You may also write* to:

DESA Specialty Products™

P.O. Box 90004, Bowling Green, KY 42102-9004

ATTN: Technical Service Specialty Products

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

NO SERVICE PARTS AVAILABLE FOR THESE PRODUCTS

REGULATORY INFORMATION

This device complies with Part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.

The user is cautioned that changes or modifications not expressly approved by the party responsible for regulatory compliance could void the user’s authority to operate the equipment.

WARNING: This product contains chemicals known to the State of California to cause cancer or birth defects, or other reproductive harm.

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598-1119-05

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Contents Features Button Remote Control Battery Replacement OperationINDOOR/OUTDOOR Receiver Precautions When Using the Indoor Outdoor Receiver OutdoorsIndoor PLUG-IN Receiver Channel Settings DIP Switch LocationsTroubleshooting Guide Technical ServiceONE Year Limited Warranty Características Control Remoto DE 2 BotonesOperación Reemplazo de la bateríaReceptor Para Interiores Exteriores Receptor Enchufable Para InterioresCalibraciones DEL Canal Ubicaciones DE LOS Interruptores DE Circuito ImpresoGuía DE Análisis DE Averías Síntoma Causa Probable SoluciónServicio Técnico No enviar los productosTélécommande À Deux Boutons Remplacement de la pileCaractéristiques FonctionnementRécepteur Intérieur Extérieur Récepteur Intérieur EnfichageEmplacement DES Commutateurs DIP Réglage DES VoiesSymptome Cause Possible Solution Guide DE DépannageService Technique Nenvoyez pas de produits598-1119-05