Q-See QSDT8PCRC manual Appendix 2.1.1 Cannot Install the SuperDVR Driver, Possible causes

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Questions

Frequently Asked

SuperDVR & H.264 Series Cards

 

Appendix1

User Manual

 

 

Frequently

 

 

Asked Questions

Appendix 2.1 Installation

Appendix 2.1.1 Cannot Install the SuperDVR Driver

Possible causes:

H.264 series capture card has not been installed. Before installing driver, users should install capture card hardware in the PCI slot in the computer case before installing the SuperDVR program.

H.264 series capture card has not been installed correctly. Please unplug the card and install it again or change to another PCI slot, preferably next to the slot it was originally installed in.

The card is not compatible with the PC system.

Appendix 2.1.2 Can’t find H.264 series Devices in Device Manager

Enter the Device Manager and cannot find corresponding H.264 series Devices, the possible cause may be:

Windows system error. Restart computer.

Problem with H.264 series card. Replace the card.

Install SuperDVR to see if it finds card and installs the driver.

Appendix 2.2 How to Use SuperDVR

Appendix 2.2.1 Meanings of the indicator lights

Grey- Normal state

Red - Sensor alarm

Yellow - Motion detection alarm

Blue - Video loss

Light Green - Manual record state

Dark Green - Schedule record state

NOTICE: Users can refer to Figure4-6 to learn more.

Appendix 2.2.2 How do the different record modes work?

Users can set more than one record mode in Record setup (refer to Figure4-5), but actually, there is only one valid record mode for recording.

The priority order of the recording modes is: Sensor Alarm Record > Motion Detection Record > Manual Record > Schedule Record

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Contents Page Contents Appendix1 Delete Recorded Files Capture Pictures Image Zoom in/outAppendix 4.3 IE Client FunctionTree Appendix2 Quick Start for UsingAppendix3 Function Tree Appendix 4.4 Remote Playback Function TreeIntroduction SummarizationTo the text that You want to appear here Card Specifications System RequirementsHardware Installation QSDT8PCRC Card HardwareHardware Installation Video Capture Card Hardware QSDT8PCRC Video Capture CardAlarm Board Hardware SuperDVR & QSDT8PCRCInstall Video Capture Card Driver Connect Audio SignalH.264 Series Video Capture Card Installation Interface Install driver first Select Video FormatClick ‘Next’ Click ‘Finish’SuperDVR & QSDT8PCRC Cards Display Control Panel Main Display InterfaceDisplay Control Panel Display ModesLogin Urgent RecordClick , system will be record and save all the cameras Record Setup RecordRecord Modes Camera Security Record Quality Select recording image quality here AudioRecord Status Panel An alarm output Manual Record Mode Sensor Alarm Record ModeMotion Detection Record Mode Schedule Recording Configuration’. The dark green lightPlease refer to ‘5.4 Schedule Configuration’ for details Recycling RecordingsSystem Setup Basic ConfigurationTo enter the main setup interface Resolution CaptionCall Monitor Video Configuration Motion Detection Configuration Click and enter the Motion Detection ConfigurationSet Motion Detection Area Clear Motion Detection AreaBy clicking ‘Clear’, you can clear all the selected areas Schedule Configuration Schedule ConfigurationSystem can receive alarms from both local place and network Motion Detection Alarm ConfigurationAlarm Triggering Conditions Configuration Local Alarm Record Triggering ConfigurationAlarm Record Alarm OutputMotion 2 Motion 16 32CH card has maximum 16 motion alarms Auto Mail Function12 Auto Mail Setup Interface Map Configuration Edit MapView Map 15 E-Map Edit16 View Cameras P. .Z Control Configuration Click Enter PTZ ConfigurationProtocol Setup Address Communication address of P.T.Z device ID number Serial Ports SetupParity Odd and even parity bit, default None Set corresponding parameters in the area belowUsers Configuration Click To access the User’s Configuration areaChange User rights Administrator this user has Add UserDelete User SuperDVR & QSDT8PCRC Cards Access the P.T.Z control area ClickSpeed Adjustment CameraClick To set Preset point Change Preset point name. Every SuperDVR & QSDT8PCRCAccess the following areas Press and return to the live surveillance statusRecord Search Playing Back and ControlSuperDVR & QSDT8PCRC Cards To play selected recorded files. The system offers playback Options in the control areaThen click ‘OK’ to play back Recorded File BackupOther Functions Click and enter the following menuDelete Recorded Files Click and the following window will appearFunction is valid only in playback pause mode Display print setup as shown below Images that have been capturedSuperDVR & QSDT8PCRC Cards Image Zoom in/out19 Example zoomed Remote Surveillance Server Configuration Remote Live SurveillanceSetting up Router for Internet Access Higher quality settingPort Forwarding Port Forward Router linkIt will give you instructions for your router Finding Router’s Public IP addressSuperDVR & QSDT8PCRC Cards标题 Page Accessing IE client Unknown Publisher or Unsigned Program ErrorAdvanced Options 10 Invalid Signature 11 Webcam install interface Feature Explanations Icon Function of the main interface buttons Remote playback Explaination of the button functions Play/ Pause Stop15 Remote backup Channel configuration window will appear Click and enter into the main setup interface 19 Basic ConfigurationBasic Configuration CaptionAlarm setup configuration is show below Camera setupSchedule configuration Audio input2 matches channel2Alarm configuration Click icon to enter into alarm configuration as shown belowEnable buzzer on board for alarm Record configurationRecord setup Motion configuration Storage diskEmail Configuration Click icon to access to Email configuration interfaceMail server setup Mail setup8 P.T.Z Configuration Send time, such as Seconds, 10 seconds and so onPort Users can set port number Baud rate Mobile Surveillance Introduction to Mobile SurveillancePage PCam will be opened after installed By Smart Phone with Symbian Operating System Page Internet It will show the camera after accessing successfully Accessing From iPhones Page Page Iphone help Pic1Pic2Pic3Pic4PTZ Control buttons Image ViewUnderneath. Other functions are SuperDVR & QSDT8PCRC Cards Possible causes Appendix 2.1.1 Cannot Install the SuperDVR DriverAppendix 2.2.1 Meanings of the indicator lights Card is not compatible with the PC systemAppendix 2.2.4 How to set auto reboot function Appendix 2.2.8 Why can’t I select more channels to backup?Appendix 2.3.4 Why can’t I see the images? SuperDVR & H.264 Series Cards Appendix 2.4.2 Why I can’t find the recorded files? Appendix 2.4 Other QuestionsAppendix 2.4.5 Why can’t I play back? Appendix 2.4.8 Precautions on changing system timeChange can be made directly Enter the installation directory of SuperDVROnce Booted up, On Desktop there will be a ‘SuperDVR’ icon Once your program is opened, now connect the CamerasSuperDVR & H.264 Series Cards Open up Webcam, click ‘Key’ symbol icon Click on ‘Config’For more details information, please read Chapters Appendix 4.1 SuperDVR Function Tree Function Tree SuperDVR Series Cards 103 Function Tree
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