Wintal 720P, PVR2HD, 1080I manual Trouble Shooting, Problem Likely Causes Remedy

TROUBLE SHOOTING

The table below covers some of the more common reasons for abnormal PVR function.

Problem	Likely Causes	Remedy
Can’t record 2 channels	The RF Cross over lead is not	Connect the supplied Cross
	connected	over lead from RF Loopout 2
		to ANT In 1.
Front LED’s do not light	AC power cord disconnected	Connect power cord properly
		to the power socket
No picture or sound	Connection of Video or	Check your choice of AV or RF
	Audio to input terminals is	is right. Check each AV lead
	incorrect.	at each end.
	Antenna cables incorrectly	Check the RF path from
	connected	antenna through both tuners
		to modulator and RF OUT
	Antenna not delivering clear	Check cable connections, or
	signal	adjust the antenna
	No signal or weak signal	Call an antenna specialist
		from local paper or similar.
	Wrong Channel Information	Type values again carefully
	in menu
Black and white screen or	Your TV or PVR picture mode	Check that screen shape best
V-Hold	does not match broadcast	matches your screen and PAL
		B/G is selected.
Your remote Control Unit is	Battery exhausted	Replace remote batteries
not working		with new ones
	Fluorescent light interfering	Switch light Off
	with remote control signals
	Remote control is incorrectly	Point front of RCU carefully
	aimed	towards PVR.
Distorted Menu Screen	Brightness or Contrast level	Adjust Brightness and
	of TV set too high	Contrast to lower levels
Not working	Processor stopped	Remove the power cord or
		switch AC OFF and ON

			O					CUSTOMER
		T M		E
	S					R
U
C
C							E	CARE CENTRE
A	R				R
				T
		E CEN

this product is warranted for 12 months from the date of purchase. Subject to the conditions of this warranty, the Customer Care Centre will perform necessary service on the product without charge for parts, or labour if, in the opinion of the manufacturer/ manufacturer’s agent, the product is found to be faulty within the warranty period.

This warranty only applies if the product has been installed and used in accordance with the manufacturer’s recommendations (as noted in the operating instructions) under normal use and reasonable care. The warranty covers normal domestic use only and does not cover damage, malfunction or failure resulting from use of incorrect voltage, accident, misuse, neglect, build-up of dirt or dust, abuse, mis- adjustment of customer controls, mains supply problems, thunderstorm activity, infestation by insects or vermin, tampering or repair by unauthorised persons (including unauthorised alterations), exposure to abnormally corrosive conditions or any foreign object or matter having entered the product.

If warranty service is required you should:

■Telephone the Customer Care Centre on 1300 662 946

■Provide a copy of your purchase receipt that shows retailers identity and date of purchase.

■Send or bring the product to your Customer Care Centre.

Please note that freight to and/or from your Customer Care Centre must be arranged by you.

The warranties hereby conferred do not extend to any costs associated with the delivery, handling, freighting or transportation of the product or any part thereof or replacement of and do not extend to any damage or loss occurring during, or associated with transit.

THIS WARRANTY CARD AND THE PURCHASE DOCKET

(OR SIMILAR PROOF OF PURCHASE)

SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES

TROUBLE SHOOTING HELP LINE

1300 662 946

Customer Care Centre

562 Spencer Street, West Melbourne

VICTORIA 3003

34 35