TROUBLE SHOOTING
The table below covers some of the more common reasons for abnormal PVR function.
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Problem | Likely Causes | Remedy |
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Can’t record 2 channels | The RF Cross over lead is not | Connect the supplied Cross |
| connected | over lead from RF Loopout 2 |
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| to ANT In 1. |
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Front LED’s do not light | AC power cord disconnected | Connect power cord properly |
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| to the power socket |
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No picture or sound | Connection of Video or | Check your choice of AV or RF |
| Audio to input terminals is | is right. Check each AV lead |
| incorrect. | at each end. |
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| Antenna cables incorrectly | Check the RF path from |
| connected | antenna through both tuners |
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| to modulator and RF OUT |
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| Antenna not delivering clear | Check cable connections, or |
| signal | adjust the antenna |
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| No signal or weak signal | Call an antenna specialist |
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| from local paper or similar. |
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| Wrong Channel Information | Type values again carefully |
| in menu |
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Black and white screen or | Your TV or PVR picture mode | Check that screen shape best |
does not match broadcast | matches your screen and PAL | |
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| B/G is selected. |
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Your remote Control Unit is | Battery exhausted | Replace remote batteries |
not working |
| with new ones |
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| Fluorescent light interfering | Switch light Off |
| with remote control signals |
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| Remote control is incorrectly | Point front of RCU carefully |
| aimed | towards PVR. |
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Distorted Menu Screen | Brightness or Contrast level | Adjust Brightness and |
| of TV set too high | Contrast to lower levels |
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Not working | Processor stopped | Remove the power cord or |
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| switch AC OFF and ON |
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this product is warranted for 12 months from the date of purchase. Subject to the conditions of this warranty, the Customer Care Centre will perform necessary service on the product without charge for parts, or labour if, in the opinion of the manufacturer/ manufacturer’s agent, the product is found to be faulty within the warranty period.
This warranty only applies if the product has been installed and used in accordance with the manufacturer’s recommendations (as noted in the operating instructions) under normal use and reasonable care. The warranty covers normal domestic use only and does not cover damage, malfunction or failure resulting from use of incorrect voltage, accident, misuse, neglect,
If warranty service is required you should:
■Telephone the Customer Care Centre on 1300 662 946
■Provide a copy of your purchase receipt that shows retailers identity and date of purchase.
■Send or bring the product to your Customer Care Centre.
Please note that freight to and/or from your Customer Care Centre must be arranged by you.
The warranties hereby conferred do not extend to any costs associated with the delivery, handling, freighting or transportation of the product or any part thereof or replacement of and do not extend to any damage or loss occurring during, or associated with transit.
THIS WARRANTY CARD AND THE PURCHASE DOCKET
(OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
TROUBLE SHOOTING HELP LINE
1300 662 946
Customer Care Centre
562 Spencer Street, West Melbourne
VICTORIA 3003
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