Element Electronics ELCHS321, ELCHS261 user manual Troubleshooting

Page 22

Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some

solutions.

Customer important notice: If the TV can not be operated, please unplug the power and restart.

Symptoms

TV will not turn on

No picture, no sound

No sound, picture OK

Poor sound, picture OK

Poor picture, sound OK

Possible Solutions

Make sure the power cord is plugged in, then press Power (Standby).

The remote control batteries may be dead. Replace the batteries.

Unplug the VGA wire and plug the power wire again.

=Check if you have set the timer off.

=Check the antenna/cable connections.

Press [Display] to see if you have selected the right signal source.

The sound may be muted. Press [VOL+ ] on the remote control.

The station may have broadcast difficulties. Try another channel.

Check the speakers cable connections.

The station may have broadcast difficulties. Try another channel

Check the speakers cable connections.

Check the antenna connections.

The station may have broadcast difficulties. Try another channel.

Adjust the picture from the menu.

Unable to select a certain

channel

Poor colour or no colour

The channel may be skipped. Choose this channel by directly selecting the buttons from the remote control.

The station may have broadcast difficulties. Try another channel.

Adjust Saturation in the Video settings menu.

The remote

control

does

=

There may be an obstruction

between

the

remote control

and

the

 

remote

control sensor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

not

operate

 

=

The

batteries

may

be installed

with

a wrong

polarity.

 

 

 

 

 

 

 

The

remote

control

batteries

may

be dead.

Replace

the

batteries.

 

 

 

 

This

may

be caused

because

of a very

short

interval

between

POWER

Disorder

display at power on

 

OFF and ON.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Unplug the power and restart.

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Contents Usersmanual Contents Important safety instructions Grounddlam S View the back connection anei View the front connection panelLearning about your TV Connection to other devices Side panel connection Selecting a location for the TVPreparation for using your new TV Back panel connectionConnecting to A/V equipments Service jackConnecting your TV Connecting to an antenna Connecting component devices DVD/PVRConnecting to a cable converter box Connecting ComputerConnecting Audio Coovo o,,oooc,oob,o Preparing the remote control for use Using the remote controlInstalling the remote control batteries Learning about the remote control VOL+ Volume u VOL- Volume downSelect picture modes Select channelsSelect sound modes Basic operation Adjust Volume Select channels by numbersVideo mode adjustment Setu Parental Control About Canada French About Hpaa Rating About Canada English To clean the TV screen TV SettingsCleaning and Care AppendixBase installation instructionfor ELCHS321 only AppendixTroubleshooting Unable to select a certain Channel Poor colour or no colourPower consumption Television system